Twitter Incorporated
Mainstream companies, like BusinessWeek, Salesforce.com and Best Buy, incorporate Twitter feeds; http://tr.im/hJe7
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Gerrit Eicker
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eicker. Wir sprechen Online. Folgen Sie uns zu relevanten Nachrichten rund ums Web. [RSS, Kontakt]
We speak Online. Follow us to relevant news focusing the Web. [RSS, Contact]
Gerrit Eicker 09:32 on 24. March 2009 Permalink |
RWW: “Salesforce.com presents this as a tool for customer service, but it is equally applicable to sales. Before contacting someone on an important call, a quick check on what is being said about them, about you or your firm, and/or about the subject of your call is simply good preparation.”
TC: “The Service Cloud seems like a useful tool to capture and then sort conversations about a particular enterprise. But what’s fascinating is how businesses want to tap into the dialogue of what’s happening on social networks, like Facebook and Twitter. Social networks are becoming much more than an online gathering of friends; Facebook and Twitter are becoming destinations for ideation, e-commerce and marketing.”
Twitter CRM « Wir sprechen Online. 10:50 on 24. March 2009 Permalink |
[...] Analytics, CRM, Marketing, Nethnology, Twitter, Web Owyang believes that Twitter could become a CRM system by offering analytics to brands; http://tr.im/hJnP [...]
Corporate Twittering « Wir sprechen Online. 07:36 on 4. May 2009 Permalink |
[...] (270), Twitter (171), Web (995), Organisation (50), Micromedia (14), Social Media Policy (2) Corporate tweets should follow a Social Media Policy: And in some cases it is time to shut up; http://tr.im/koDW [...]