Facebook: Users vs. Updates « Wir sprechen Online.

Facebook: Users vs. Updates

Gerrit Eicker 07:32 on 25. March 2009 Permalink | Reply

FB: “Since we launched Facebook’s home page design, we’ve received thousands of e-mails, Wall posts and comments from you along with direct feedback from all of our friends and family. If you’ve already given us feedback, thank you. Hearing what you have to say, whether criticism or praise, helps us build a product that serves you better.”

TC: “These changes (especially the new Highlights) are clearly at least partially in response to very vocal base of users who hate the redesign, but Facebook isn’t going to be reverting back to the old News Feed any time soon. And really, it shouldn’t. As Robert Scoble pointed out, customer requests can easily lead the businesses they’re complaining to astray.”

pC: “In what has become somewhat of a tradition with Facebook redesigns, users had complained loudly about the changes. More than 1.2 million voted ‘No’ on a Facebook application asking them whether they liked the changes. Only 80,000 voted ‘yes.’ While Cox gave in this time around, the company didn’t budge when users complained about its last redesign, which included adding tabs to profile pages.”
Facebook: 200 Million Users « Wir sprechen Online. 10:00 on 29. March 2009 Permalink | Reply

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