Facebook Friend Lists Get Smart
Improvement for Facebook Friend Lists: smart lists, acquaintances lists, suggestions; http://eicker.at/FacebookFriendLists
Updates from September, 2011 Toggle Comment Threads | Keyboard Shortcuts
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Gerrit Eicker
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Gerrit Eicker
Gowalla: Social City Travel Guide
Gowalla evolves to a social city travel guide: check-ins as a commodity, storytelling at heart; http://eicker.at/Gowalla
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Gerrit Eicker
ATD: “Gowalla, long-time rival to Foursquare, today announced a new direction for its social location service. The Austin, Texas-based company will attempt to offer a hybrid between a social app and a content guide, focused around local experiences. – Instead of checking in, Gowalla users will now create ‘stories’ when they meet up to hang out together. These are basically group check-ins, as on Facebook where a user can tag multiple friends at a place. After that, any tagged person can contribute photos and other content to the story, capturing it as a communal experience.”
VB: “Check-ins are a bit more of a transactional model, we wanted something that was faster and more connected and saved that memory in a way that I could share with my friends,” Gowalla founder and chief executive Josh Williams (pictured) said. “Our goal is to inspire people to get out.”
GigaOM: “Gowalla, like many other check-in services, has had trouble keeping pace with Foursquare. But the location startup is relaunching its service with an eye toward becoming more of a city travel guide, downplaying the role of check-ins in favor of discovery, travel and storytelling. – The relaunch is an important step for Gowalla, which needs to find a better way to differentiate itself. It had tried to emphasize games early on with virtual goods called items, which could be collected and traded. But it announced last month that it was ending the use of items and was refocusing on its core mission of encouraging people to go out and explore the world.”
Gowalla: “[W]e will be removing Items completely with the next release of Gowalla. While they have been a trademark feature of Gowalla since the beginning – one that our entire team poured much effort and passion into – fewer than half a percent of our active community makes use of them. It now causes more distraction than joy for the vast majority of our community.”
TC: “So will this small pivot work for Gowalla? Well, they’re certainly focusing on the right areas. Check-ins are now a commodity, the real value of location lies in both augmenting personal experiences and providing useful information. Gowalla is trying to find the sweet spot between both. They’re a mobile travel guide and a well-conceived location-based sharing tool. … You can also share all of this data to Facebook and Twitter – and yes, you can still check-in through Gowalla and send it to Foursquare. – The travel aspect is potentially even bigger. While there are a lot of people going after this problem, no one has nailed the mobile travel guide so far. When someone does, it’s going to be massive. Gowalla has a pretty decent shot of doing something unique here because of all the data they’ve been collecting over time.“
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Gerrit Eicker
CommBack
Der Commentarist wieder online: Wir haben mit den deutschen Verlagshäusern intensiv verhandelt; http://eicker.at/CommBack
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Gerrit Eicker
Social CRM vs. CRM?
Wird Social CRM (SCRM) das klassische CRM erweitern oder ersetzen? http://eicker.at/SocialCRM vs. http://eicker.at/CRM
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Gerrit Eicker
#NymWars
Google Plus‘ identity crises led to #PlusGate and escalated to a war for pseudonymity: #NymWars; http://eicker.at/NymWars
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Gerrit Eicker
Guardian: “Google Plus forces us to discuss identity – Google’s Real Name policy embodies a theory that states the way to maximise civility is to abolish anonymity. … Google Plus’s controversial identity policy requires all users to use their ‘real names’. … [P]roblems include the absurdity of Google’s demand for scans of government ID to accomplish this task and the fractal implausibility of Google being able to discern real from fake in all forms of government ID. … The first duty of social software is to improve its users’ social experience. Facebook’s longstanding demand that its users should only have one identity is either a toweringly arrogant willingness to harm people’s social experience in service to doctrine; or it is a miniature figleaf covering a huge, throbbing passion for making it easier to sell our identities to advertisers. – Google has adopted the Facebook doctrine… There could be no stupider moment for Google to subscribe to the gospel of Zuckerberg, and there is no better time for Google to show us an alternative.”
Gizmodo: “Google, Facebook and Twitter now all have similar products. But Twitter CEO Dick Costolo (somewhat inadvertently) made it clear yesterday that while all three have social networking features and make money from ads, they are in fundamentally different businesses. – At a very basic level, Google+ and Facebook are in the identity delivery business, and Twitter is in the information delivery business. That’s a powerful distinction. It reflects a fundamentally different conception of what’s more valuable: information or identity. It also gets at who is more valuable, advertisers or users. – Google and Facebook’s social products are committed to a real names policy. Both can serve someone up to a network of peers or advertisers with some degree of certainty about identity. – Twitter takes exactly the opposite route towards building a network. You can be anonymous, or use a pseudonym, or even impersonate someone else (as long as you indicate that it’s a parody). It will still connect you to others on its network, and allow you to both serve and receive data. And that’s working well, for everybody.”
SEW: “There has been a lot of speculation about why the push for real names on Facebook and now Google, with Google taking a much harder line than even Facebook, not allowing for even the simplest derivation of ‘nyms’ (pseudonyms). … Why is a company like Google taking such a hard line on something as simple as a name – even though there is no verification process for the ‘real name,’ so ultimately this policing is currently meaningless. … Google’s ambitions for Google+ appear to go far beyond social signals, marketing, and their efforts to make a better product. Dig a little further and you’ll find something called the ‘National Strategy For Trusted Identities In Cyberspace‘ (NSTIC). … A way to establish identity was never invented, so one needs to be. The difference is that companies will hold the real IDs, rather than the government – companies with ‘identity services,’ such as Google. … Maybe we have a new wrinkle in the reason behind the real ID movement, not the betterment of services for Google, but the government initiative into a real online ID system. … Real ID systems should be of concern to anyone who believes in the Bill of Rights and our freedom of speech and to not incriminate ourselves – to live a life that isn’t monitored by entities, ‘private’ or not. Is Google part of this? You have to be the judge.”
Boyle: “Thoughts on rel=author, #nymwars, ‘identity service’ – Over the past month or so, the ‘nymwars’ have become the thing Google+ is most known for among my circle of friends. This is a problem of Google’s own making: they are suspending profiles based on naive heuristics about ‘real names’ (actually typical two part western names), and demanding government ID to reinstate them. … This is not an effective defence against trolls as was initially claimed; they’re more concerned with ideas about G+ as an ‘identity service’ and a way to ‘improve our products’ than about the wishes of their users or the fact that they’re perpetuating the exclusion of minorities. … I recommend linking together your profile pages on other sites, rather than only linking everything to your Google profile. … [D]on’t just do what’s on the left here, because all those associations will be lost when your G+ profile is taken down. If you do something more like what’s on the right, other identity services / social networks and other search engines will have a better chance of presenting what you want them to present.”
Gartner, Blakley: “Google+ Can Be A Social Network Or The Name Police – Not Both – Google is currently trying to enforce a ‘common name’ policy in Google+. The gist of the policy is that ‘your Google+ name must be ‘THE’ name by which you are commonly known’. – This policy is insane. I really mean insane; the policy is simply completely divorced from the reality of how names really work AND the reality of how humans really work, and it’s also completely at odds with what Google is trying to achieve with G+. … A name is not an attribute of a person; it is an identifier of a person, chosen arbitrarily and changeable at will. … Google+’s naming policy isn’t failing because it’s poorly implemented, or because Google’s enforcement team is stupid. It’s failing because what they’re trying to do is (1) impossible, and (2) antisocial. … Google’s intention in moving into social networking is to sell ads, Google+’s common names policy gives them a lock on the North American suburban middle-aged conservative white male demographic. w00t.”
Botgirl: “Ejecting virtually identified people with active social networks shows that Google sees online relationships as illegitimate. When Google ejects you for using virtual identity it not only disrespects your privacy choice, but also the choices of everyone who circles you. Shunning the pseudonymous makes intolerance a community standard. – Today, most of the privacy we relinquish is volitional. But If we lose the Nymwars we all become permanent residents in a global Big Brother reality house. The expression of identity is multidimensional, aspects emerging and submerging in a fluid dance with the changing environment. … It’s ironic that those calling for authenticity want to make all the world a stage and cast us all as full-time unpaid actors.”
GigaOM: “Can gamification help solve the online anonymity problem? – There’s been a lot written recently about the issue of online anonymity, and in particular how Google believes that a ‘real names’ policy is necessary so that the Google+ network maintains a certain tone and level of trust. … It’s not so much that badges or other rewards – Slashdot, a pioneering geek community, has long used ‘karma points’ as a way of rewarding users and selecting moderators – cure bad behavior, or prevent trolls from coming to a site. What they do instead is make it easier to distinguish between what Slashdot calls ‘anonymous cowards’ and those who have gained the trust of the community. Over time, it becomes obvious (theoretically) who is worth listening to and who isn’t… Instead of simply trying to ban or exclude anyone who doesn’t want to use a real name, as Google is doing with Google+, why not try to design a system that rewards the type of behavior you want to see, and lets the users of that community decide who they wish to pay attention to?“
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Gerrit Eicker
Active Twitter Users
Twitter: 100 million active users around the globe turn to Twitter to share their thoughts; http://eicker.at/ActiveTwitterUsers
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Gerrit Eicker
Twitter: “Five years ago, Twitter came to life when @jack sent the first Tweet to his seven followers. Now, 100 million active users around the globe turn to Twitter to share their thoughts and find out what’s happening in the world right now. – More than half of them log in to Twitter each day to follow their interests. For many, getting the most out of Twitter isn’t only about tweeting: 40 percent of our active users simply sign in to listen to what’s happening in their world. – Twitter’s global reach gives a voice to people around the world and as far away as the International Space Station. After launching Hindi, Filipino, Malay and Simplified and Traditional Chinese in the coming weeks, Twitter will support 17 different languages.”
RWW: “If this news sounds vaguely familiar, it’s because the five-year-old microblogging service reached 100 million user accounts awhile ago. These new numbers refer to active users, which CEO Dick Costolo defines as people that sign into Twitter and use the site at least once a month. … In April, Twitter publicly confirmed that it had surpassed 200 million user accounts, a number that has presumably grown since then. This means that at least 50% of Twitter accounts are sitting dormant, according to the company’s own numbers. … The service is being used to publish an average of 230 million tweets per day, which works out to more than a billion tweets every week.”
TNW: “55% of Twitter’s active users are active on mobile, which is an increase of 40% quarter over quarter. Twitter is also getting 400 million unique visitors a month total, this points to a huge number of users that visit Twitter just for information without participating. … Twitter has experienced massive growth this year, bolstered by popular public events like the Womens World cup as well as unrest like the London Riots and disasters like the earthquakes and Tsunami in Japan.”
VB: “Microblogging social network Twitter is in the process of closing a new $400 million funding round, reports CNN Money. – The new funding is the second of two $400 million rounds that puts the startup’s valuation at an estimated $8 billion.”
Gerrit Eicker
Google Acquires Zagat
Zagat got googled: Google acquires Zagat Survey, restaurant ratings and reviews since 1979; http://eicker.at/GoogleZagat
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Gerrit Eicker
Nina and Tim Zagat: “Zagat got googled – We are writing to share the most exciting news in our 32 years in business. Zagat Survey has been acquired by another great company, Google. – From the beginning, Zagat Survey has empowered people by providing a vehicle for them to express their opinions. After spending time with Google senior management discussing our mutual goals, we know they share our belief in user-generated content and our commitment to accuracy and fairness in providing users with the information needed to make smart decisions about where to eat, shop and travel. – It is a testament to the knowledgeable consumers who contribute their opinions that Zagat Survey has become an internationally respected symbol of quality. Their experiences, distilled into numerical ratings and concise, witty, quote-filled reviews, will continue to provide accurate guidance for a wide range of leisure activities.”
Google, Mayer: “I’m thrilled that Google has acquired Zagat. Moving forward, Zagat will be a cornerstone of our local offering – delighting people with their impressive array of reviews, ratings and insights, while enabling people everywhere to find extraordinary (and ordinary) experiences around the corner and around the world. – With Zagat, we gain a world-class team that has more experience in consumer based-surveys, recommendations and reviews than anyone else in the industry. …I’m incredibly excited to collaborate with Zagat to bring the power of Google search and Google Maps to their products and users, and to bring their innovation, trusted reputation and wealth of experience to our users.”
pC: “Google … is expanding its push into local content with its acquisition of Zagat, which started out as a New York City restaurant guide in 1979 and now publishes guides in 13 categories and over 100 cities. It’s good news for Zagat, which unsuccessfully put itself up for sale in January 2008, pulling itself off the market six months later when there were no buyers. … Zagat has tried to develop its mobile business. Its app, which costs $9.99 per year, was one of the founding iPad apps. The company announced a partnership with Foursquare for a ‘foodie’ badge in 2010 and also partnered with Foodspotting to use that company’s data and photos. … In the past, Google has resisted the characterization of itself as a content company, but this is a major push into local content for sure.”
SEL: “This is huge news for Google (capital ‘H’) and for local. Google is a content publisher now and the content that Zagat brings arguably closes the gap between Google Places and Yelp. We’ll have to see the implementation. … Beyond restaurants, Zagat also offers ratings and revenues of entertainment venues, wine and travel. The online version of the site has developed a community as well; so there’s a social networking dimension to this acquisition as well as content that Google is buying. … I spoke with Google’s Marissa Mayer and Tim Zagat. They told me that nothing would change in the near term; Google will continue to publish the guides and maintain the subscription product. I asked if Zagat reviews would be imported into Google Places and Google’s response was non-committal. Of course they will; that’s the point of this transaction: the content.”
RWW: “The Google local apps are still relatively barebones compared to dedicated competitors like Yelp and Foursquare. Even recent additions to Google’s dominant Maps tools haven’t made it to mobile yet. But this acquisition, along with Google’s purchase of The Dealmap last month, reveal Google’s hand in the local recommendations game, and it looks like a flush.”
VB: “The move is a major blow to user-generated reviews website Yelp, which competes with Google Places and Zagat. Google failed to acquire Yelp back in late 2009, with Yelp reportedly walking away from a $550 million deal. Google further distanced itself from Yelp when it removed Yelp’s reviews from Google Places in mid-2010.”
TNW: “I see this as a much more powerful play than just local offerings. This, combined with Google’s purchase of ITA and its hotel reviews puts the company firmly into the travel business, with more offerings than almost anyone else in the business.”
Lowe: “All of the restaurant reviews on Yelp could fill 16,894 Zagat guides, and only 26% of businesses reviewed on Yelp are restaurants. Congrats?“
Gerrit Eicker
Kiva Visualisation
Do you want to know how Kiva impacts the world? Intercontinental Ballistic Microfinance; http://eicker.at/KivaVisualisation
Kiva: “What happens when 620,000 lenders fund 615,000 entrepreneurs, students, and other microfinance borrowers around the world? – Five+ years of Kiva loan activity, in full color. Thanks to all the lenders, borrowers, partners, and team members who brightened this map – and helped to change lives in the process.”
TheArtofGood
Really nice work there!
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Gerrit Eicker
Indeed. There could be a shorter version for presentations, but it’s great work!
Gerrit Eicker
Account Chooser
OpenID Foundation goes Account Chooser: an open standard for the next generation of web sign in; http://eicker.at/AccountChooser
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Gerrit Eicker
OpenID: “The OpenID Foundation is launching its third OpenID Summits for 2011. … This OpenID summit gives web site developers and technologists a closer look at the OpenID Connect protocol, its use cases and adoption plans by leading companies. We will introduce ‘Account Chooser’ its implementation and user experience and provide interop testing and feedback for next generation OpenID adoption. – Please join us on Monday, September 12, 2011 from 12:00 Noon until 5:00pm PDT and Tuesday, September 13, 2011 from 10:00am to 5:00pm PDT.”
Account Chooser: “[is an] open standard and user interface guidelines for the next generation of web sign in. – If a user has been logging into a website for a long time with a password, then the account chooser experience makes it easy for the website to upgrade them to use an identity provider. … The use of identity providers not only makes it easier for people to use websites, but also makes their accounts more secure. With traditional websites, people tend to reuse password across sites. If hackers are able to compromise even a single website, they can then use that password to break into the person’s accounts on other websites. Unless a user’s password is extremely complex, there are unfortunately very simple techniques, such as dictionary attacks, that hackers can use to identity a person’s password on almost any small to medium website. Fortunately identity providers can be certified to confirm they offer protection against those types of techniques.”
Google: “In July 2011 Google started allowing limited access to a new layer on top of our login box using an industry approach called an Account Chooser. Our goal is to gather feedback to decide whether to roll this out to all users, and what modifications to make to the design.”
TC: “Essentially, Account Chooser appears to be a way for website owners and publishers to alter their traditional username/password-based login systems to one that supports multiple identity providers. – Such a system would also allow people to easily switch between accounts. – For a website owner or publisher, the system could increase sign-up and login rates, as well as reduce costs from hijacked accounts and users who have trouble logging into their account for whatever reason. To deploy Account Chooser, they can use a SaaS vendor such as the Google Identity Toolkit and Janrain Login Helper – or simply build their own.”
TR: “Ein neuer Dienst, der unter anderem von Google unterstützt wird, soll beim Nutzeraccount-Management im Web endlich den Durchbruch bringen. … Account Chooser, ein neuer Dienst der OpenID Foundation, der unter anderem Google, Facebook, Microsoft und Yahoo angehören, ist der jüngste Versuch, das Anmeldeproblem zu lösen. Dabei kann der Nutzer einen Account auswählen, mit dem er sich künftig identifizieren will – mit dem Log-in von Google Mail oder Facebook, beispielsweise. Damit lassen sich dann zahlreiche weitere Internet-Angebote nutzen. … Die Technik wurde von Eric Sachs entwickelt, einem Projektmanager bei Google, der im Verwaltungsrat der OpenID Foundation sitzt. Google unterstützt das Projekt und unterhält den Code auf seinen Servern. Account Chooser unterscheidet sich deutlich von früheren Ansätzen – darunter auch von der ursprünglichen Methodik der OpenID-Foundation selbst, deren Technik sich inzwischen als zu kompliziert erwiesen hatte.”
Gerrit Eicker
LBS Adoption
Pew: 28% of all American adults use mobile or social location-based services of some kind; http://eicker.at/LBSAdoption
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Gerrit Eicker
Pew: “28% of cell owners use phones to get directions or recommendations based on their current location – that works out to 23% of all adults. A much smaller number (5% of cell owners, equaling 4% of all adults) use their phones to check in to locations using geosocial services such as Foursquare or Gowalla. Smartphone owners are especially likely to use these services on their phones. 9% of internet users set up social media services such as Facebook, Twitter, or LinkedIn so that their location is automatically included in their posts on those services. That works out to 7% of all adults. – Taken together, 28% of U.S. adults do at least one of these activities either on a computer or using their mobile phones – and many users do several of them.”
Pew: “Smartphone owners – One in ten smartphone owners (12%) have used a geosocial (‘check in’) service such as Foursquare or Gowalla, and 55% of smartphone owners have used a location-based information service. Almost six in ten smartphone owners (58%) use at least one of these services. These are all well above the average for cell owners as a whole. – Younger users – Smartphone owners ages 18-49 are more likely than those over 50 to use either geosocial or location-based services on their phones. (There are no significant differences among social media users by age in regard to automatic location-tagging.)”
Gerrit Eicker 04:52 on 14. September 2011 Permalink |
Facebook: “Lists have existed for several years, but you’ve told us how time-consuming it is to organize lists for different parts of your life and keep them up to date. – To make lists incredibly easy and even more useful, we’re announcing three improvements: Smart lists – You’ll see smart lists that create themselves and stay up-to-date based on profile info your friends have in common with you – like your work, school, family and city. Close Friends and Acquaintances lists – You can see your best friends’ photos and posts in one place, and see less from people you’re not as close to. Better suggestions – You can add the right friends to your lists without a lot of effort. – Friend Lists are completely optional. If you don’t like lists, you don’t have to use them.”
RWW: “This update brings Facebook friend lists into direct competition with Google Plus Circles functionality. There are three specific improvements: smart lists, close friends and acquaintances lists and better friend suggestions. The way Facebook sees it, the more functionality that it can pack into the platform that parallels what Plus is doing, the more they can stem the tide against users leaving for Google’s social network. … As with just about everything that Facebook does, this might cause a bit of a user revolt. The popular refrain on the platform is ‘if it ain’t broke … .’ Yet, at the same time, users have been complaining about privacy and sharing and filters for years now. It is almost amazing that Facebook had to wait for serious competition from Google to really start instituting these types of changes.”
IF: “The changes to Friend Lists, which will roll out soon, have the potential to bring on a new era of micro-sharing on Facebook if the site can learn how users want to apply them. To help it improve the feature and quiet claims that it doesn’t listen to its users, Facebook is encouraging people to leave feedback on a newly created ‘Facebook Lists Team’ Facebook Page.”
TNW: “Reactions in the comments to the Facebook blog are mixed. While many people have noticed almost immediately the similarities to Google+, others aren’t very welcoming to the change. We’ll have to see how it all pans out, but Facebook’s newfound focus on privacy is welcome.”
TC: “Today’s launch will doubtless draw some comparisons to Google+, which has a strong emphasis on sorting your friends into Circles, which are analogous to Facebook’s friend lists. But despite that emphasis, Facebook has actually beaten Google+ to the punch on recommending who you put into these groups – Google+ is great at surfacing people you might be interested in following, but it doesn’t yet do much to help you sort them.“