Facebook Privacy: FTC Settlement, EU Fires
While Facebook settles with the FTC, the EU commission starts firing at its business model; http://eicker.at/FacebookPrivacy
Updates from November, 2011 Toggle Comment Threads | Keyboard Shortcuts
Gerrit Eicker
Google Maps Indoors
Google Maps starts mapping the indoors: detailed floor plans, Maps 6.0 for Android only; http://eicker.at/GoogleMapsIndoors
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Gerrit Eicker
Google: “‘Where am I?’ and ‘What’s around me?’ are two questions that cartographers, and Google Maps, strive to answer. … And now, Google Maps for Android enables you to figure out where you are and see where you might want to go when you’re indoors. … When you’re inside an airport, shopping mall or retail store, a common way to figure out where you are is to look for a freestanding map directory or ask an employee for help. Starting today, with the release of Google Maps 6.0 for Android, that directory is brought to the palm of your hands, helping you determine where you are, what floor you’re on, and where to go indoors. … Detailed floor plans automatically appear when you’re viewing the map and zoomed in on a building where indoor map data is available. … We’ve initially partnered with some of the largest retailers, airports and transit stations in the U.S. and Japan…”
SEL: “Google is essentially using the same techniques (WiFi and cell tower triangulation) to locate people indoors that it uses outside. Outside GPS is also available, but it doesn’t work inside buildings. Google has apparently made some modifications of its approach to render interior location very precisely but it’s not using sensors or any new technology. … During my call with Google I started spinning out various scenarios for these maps going forward: product inventory information, integration with interior photography, ads and deals and so on. Of course Google wouldn’t say anything about any of that.”
TC: “The initial version of the indoors maps is missing a couple of obvious features. For one, search doesn’t yet work with it – so while you’ll be able to scroll around a map to find a restroom or the shoe department, you can’t just start typing. Likewise, there aren’t any turn-by-turn directions (which may sound silly, but would actually be very useful in, say, a large train station or airport). These seem like logical candidates for future releases, though. … Today’s launch includes participation from many major airports, as well as some big-name retailers like IKEA (which has mapped out all of its stores) and The Home Depot. Of course, Google can’t work directly with each and every indoor venue, so it’s also launching a self-serve tool that will allow store owners to upload floor plans and/or blueprints of their venues. The tool also includes a feature that will help map GPS coordinates to interior of the store.”
RWW: “This is a key move for Google’s mobile business, which up until now could only take you to the front door of the place for which you were searching. Google Maps on the desktop recently got 3D photo tours of small locations, an extension of Street View, but this is a bigger step. When Google Maps goes inside, Google can take you all the way from searching for something to holding it in your hand, advertising and data-gathering all the way. … Interestingly, Bing Maps got interior mapping on its mobile Web version this August, but it didn’t make much of a splash.”
Gerrit Eicker
Google Search
Google: Another look under the hood of search – the evolution of Google Search; http://eicker.at/GoogleSearch
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Gerrit Eicker
Google: “Over the past few years, we’ve released a series of blog posts to share the methodology and process behind our search ranking, evaluation and algorithmic changes. Just last month, Ben Gomes, Matt Cutts and I participated in a Churchill Club event where we discussed how search works and where we believe it’s headed in the future. – Beyond our talk and various blog posts, we wanted to give people an even deeper look inside search, so we put together a short video that gives you a sense of the work that goes into the changes and improvements we make to Google almost every day. While an improvement to the algorithm may start with a creative idea, it always goes through a process of rigorous scientific testing. Simply put: if the data from our experiments doesn’t show that we’re helping users, we won’t launch the change. … In the world of search, we’re always striving to deliver the answers you’re looking for. After all, we know you have a choice of a search engine every time you open a browser. As the Internet becomes bigger, richer and more interactive it means that we have to work that much harder to ensure we’re unearthing and displaying the best results for you.”
Google: “Following up on our video on how we make improvements to search, we wanted to share with you a short history of the evolution of search, highlighting some of the most important milestones from the past decade-and a taste of what’s coming next. – Our goal is to get you to the answer you’re looking for faster and faster, creating a nearly seamless connection between your questions and the information you seek. For those of you looking to deepen your understanding of how search has evolved, this video highlights some important trends like universal results, quick answers and the future of search. – For more information, go to Google.com/insidesearch”
SEL: “Google released a short video today highlighting some of its key milestones in search over the past decade. It’s both a fun blast from the past and a worthwhile reminder of how much things have changed over the years. The video is also a nice follow-on to the look under the hood of search that Google released in August.”
TC: “One anecdote centers on the attacks of September 11: in the wake of the attacks, many people were searching for ‘New York Twin Towers’ and related queries as they attempted to get the latest news – only to find that Google’s index didn’t have any relevant news stories because it was weeks old (Danny Sullivan has written more about this failure). Google’s quick-fix was to post links to relevant news articles on its homepage, and its stumble eventually led to the launch of Google News.”
ATD: “So, what would be a hard query that Google wants to answer in the future? Complex questions that take reasoning, says Google Fellow Amit Singhal. ‘In my ideal world, I would be able to walk up to a computer and say, ‘Hey, what is the best time for me to sow seeds in India, given that monsoon was early this year?’‘ Singhal says in the video.”
RWW: “4 Big Trends in the Evolution of Google Search … Univeral Search – Google’s introduction of universal search in 2007 was the beginning of a trend away from separating Web search results by type and toward putting it all in one place. … Google Goes Mobile and Local – Before long, Google was deep into the business of local commerce. With the rise of Android, Google had an end-to-end business of finding location-based results for local businesses, restaurants and destinations. … Google Search and Time – Google has changed the impact of time on search, as well as place. It has tweaked the way timeliness of content appears in search multiple times, and its latest update calculates when a search is probably looking for recent results rather than historical ones. … Google+: Google’s New Identity – Identity is the final piece of the puzzle. Google has personalized results for a while using Web history and sharing data. But with the launch of Google+, Google has introduced a form of social SEO. Social activity is now a fundamental part of how search results appear for users logged into Google’s ubiquitous Web services.“
Gerrit Eicker
Social Proof Marketing
Ailleen Lee: In the age of the social web, social proof is the new marketing; http://eicker.at/SocialProofMarketing
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Gerrit Eicker
Wikipedia: “Social proof, also known as informational social influence, is a psychological phenomenon where people assume the actions of others reflect correct behavior for a given situation. This effect is prominent in ambiguous social situations where people are unable to determine the appropriate mode of behavior, and is driven by the assumption that surrounding people possess more knowledge about the situation. – The effects of social influence can be seen in the tendency of large groups to conform to choices which may be either correct or mistaken, a phenomenon sometimes referred to as herd behavior. Although social proof reflects a rational motive to take into account the information possessed by others, formal analysis shows that it can cause people to converge too quickly upon a single choice, so that decisions of even large groups of individuals may be grounded in very little information [see information cascades]. – Social proof is a type of conformity. When a person is in a situation where they are unsure of the correct way to behave, they will often look to others for cues concerning the correct behavior. When ‘we conform because we believe that other’s interpretation of an ambiguous situation is more accurate than ours and will help us choose an appropriate course of action,’ it is informational social influence. This is contrasted with normative social influence wherein a person conforms to be liked or accepted by others. – Social proof often leads not just to public compliance [conforming to the behavior of others publicly without necessarily believing it is correct] but private acceptance [conforming out of a genuine belief that others are correct]. Social proof is more powerful when being accurate is more important and when others are perceived as especially knowledgeable.”
TC: “One challenge, which isn’t new, is the battle for consumer attention. If you’re looking to grow your user base, is there a best way to cost-effectively attract valuable users? I’m increasingly convinced the best way is by harnessing a concept called social proof, a relatively untapped gold mine in the age of the social web. … If you’re a digital startup, building and highlighting your social proof is the best way for new users to learn about you. And engineering your product to generate social proof, and to be shared through social networks like Facebook, Twitter, Google+, Tumblr, YouTube, Pinterest and others, can multiply the discovery of your product and its influence. Think of it as building the foundation for massively scalable word-of-mouth. Here’s a ‘teardown’ on various forms of social proof, and how some savvy digital companies are starting to measure its impact. – Expert social proof – Approval from a credible expert, like a magazine or blogger, can have incredible digital influence. … Celebrity social proof – Up to 25% of U.S. TV commercials have used celebrities to great effect, but only a handful of web startups have to date. … User social proof – Direct TV marketers are masters at sharing user success stories. [fascination with this was actually the inspiration for this blog post]. … Wisdom of the crowds social proof – Ray Kroc started using social proof in 1955 by hanging an ‘Over 1 Million Served’ sign at the first McDonald’s. Highlighting popularity or large numbers of users implies ‘a million people can’t be wrong.’ … Wisdom of your friends social proof – Learning from friends thru the social web is likely the killer app of social proof in terms of 1:1 impact, and the potential to grow virally. … In the age of the social web, social proof is the new marketing.”
Cialdini: “Don’t Throw in the Towel: Use Social Influence Research – Take, for example, hotels. Via a card strategically placed in their room, guests in many hotels are urged to reuse their towels to help conserve environmental resources. … Almost 75% of guests who are asked to participate in our new resource savings program do help by using their towels more than once. You can join your fellow guests to help save the environment by reusing your towels during your stay. … The result was an almost 47 percent success rate, significantly greater than the cooperation condition. Once again, we see that a relatively minor change, informed by social psychological theory, can serve as a corrective to the existing practices of otherwise astute businesspeople who would never leave themselves comparably uninformed in other arenas of business practice.”
Gerrit Eicker
Diaspora: auf vielen Pods zu Hause
Neben JoinDiaspora.com existiert eine Vielzahl an Diaspora Pods; http://eicker.at/DiasporaPodUptime – http://PodUpti.me
Gerrit Eicker
JIM 2011
JIM-Studie 2011 (PDF): In Sachen Datenschutz im Internet wiegen sich Jugendliche in Sicherheit; http://eicker.at/JIM2011
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Gerrit Eicker
JIM: “2/3 der Jugendlichen sind der Ansicht, zum Thema Datenschutz insgesamt gut oder sehr gut informiert zu sein: Allerdings spiegelt sich diese subjektiv empfundene Kompetenz nicht bei allen im Handeln wider. Mehr als die Hälfte der Jugendlichen gibt an, die AGBs ihrer Community gar nicht gelesen zu haben. Drei Viertel von denjenigen, die die AGBs zwar gelesen haben, geben zu, diese jedoch nur überflogen zu haben. – Die Möglichkeiten im Internet über Communities, sogenannte soziale Netzwerke, zu kommunizieren und in Kontakt zu bleiben, werden von Jugendlichen wie selbstverständlich genutzt: 4/5 nutzen diese Plattformen zumindest mehrmals pro Woche. Diese Angebote haben eine sehr hohe Alltagsrelevanz für Jugendliche. 57 Prozent der Internetnutzer loggen sich täglich in ihre Community ein, ein Großteil davon sogar mehrmals täglich. Am häufigsten werden Communities genutzt um miteinander zu chatten und Nachrichten zu versenden. Die Auswahl der Jugendlichen bei sozialen Netzwerken beschränkt sich auf wenige Anbieter, an erster Stelle steht hier Facebook, das 72 Prozent der 12- bis 19-jährigen Onliner nutzen. – Sind Jugendliche im Netz unterwegs, hinterlassen sie deutliche Spuren: 65 Prozent haben ein eigenes Foto oder ein Video von sich hochgeladen. 2/5 haben Bilder oder Filme von Freunden oder Familienangehörigen eingestellt. Die Angaben in der Community werden zunehmend vor dem Einblick Fremder geschützt. 79 Prozent haben in ihrem Profil eine Privacy-Option eingestellt, die den Zugriff Dritter einschränkt. – Trotz der vielen persönlichen Daten in sozialen Netzwerken fühlen sich die meisten Jugendlichen mit ihren Daten bei ihrer Community gut aufgehoben: 2/3 haben Vertrauen in den Anbieter ihrer Plattform und betrachten ihre Daten dort als sicher. Vergleicht man die meistbenutzten Angebote Facebook und schülerVZ, fühlen sich die Nutzer von schülerVZ mit ihren Daten dort deutlich sicherer. Insgesamt betrachtet nimmt das Misstrauen gegenüber dem Anbieter bei älteren Jugendlichen zu: Jeder zweite der 18-/19-jährigen Nutzer fühlt sich mit seinen Daten in seiner Community nicht sicher. – Jugendliche Community-Nutzer haben im Schnitt 206 ‘Freunde’, also andere Community-Mitglieder, mit denen sie verlinkt sind. Mit 96 Prozent geben fast alle Community-Nutzer an, die Freunde aus ihrem Profil auch persönlich zu kennen. Die Community spiegelt also nach eigenen Angaben weitgehend die Strukturen der realen Welt wider.“
Gerrit Eicker
Spiral of Silence
Does social media end the spiral of silence? Probably not, but it might lessen its impact; http://eicker.at/SpiralOfSilence
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Gerrit Eicker
RFERL: “Social Media And Ending ‘The Spiral Of Silence’ – There’s been a spate of good pieces on digital activism recently. ‘Technology Review‘ had a great story on the uprisings in Tunisia and Egypt, detailing all the ways activists used social networking (among other online and offline tools) to get people out on the streets. – There was also an interesting piece in ‘The New York Times‘ reporting on a new paper that argued that social-networking tools can ‘make you passive, can sap your initiative, (and) leave you content to watch the spectacle of life from your couch or smartphone.’ This wasn’t an exercise in moral techno-panics (this is your brain on social media!), but looked at how, in the eyes of the report’s author, social media actually kept people off the streets during the Egyptian crisis. Or: Full connectivity in a social network sometimes can hinder collective action… When people think of social media and revolutions, I think the tendency is to think solely of activists organizing rallies on Twitter and Facebook (they do do that too.) But more important seems to be the way that social media and shared cell phone video footage help in building a shared consciousness, or as Tufekci calls it a ‘visible momentum.’”
Tufekci, TR: “New Media and the People-Powered Uprisings – Another key dynamic is what’s known as ‘preference falsification’ to political scientists and ‘pluralistic ignorance’ to social psychologists: when people privately hold a particular view but do not share it in fear of reprisal, punishment, or violating a social norm. In autocracies, this can cause a ‘spiral of silence‘ in which many wish for regime change, but are afraid to speak up outside of few trusted ties. … It is in this context Facebook ‘likes’ of dissident pages such as ‘We are All Khaled Said,’ sharing of videos of regime brutality, online expressions of political anger, and acceptances of Facebook ‘invitations’ to protest all matter as they help build a visible momentum which, itself, is a condition of success. A public is not created just because everyone individually holds an opinion but because there is multi-level awareness of other people’s views leading to a spiral of action and protest. (I know that you know that I know that you know that we know …). – That is why the new media ecology is a game-changer and that is exactly the process John Pollock’s extensive on-the-ground reporting unravels. … There has been a false debate. Was it social media or the people? Was it social media or the labor movements? Was it social media or anti-imperialist movement? Was it social media or youth? These questions are wrong and the answer is yes. The correct question is how.”
UT: “Neumann (1974) introduced the ‘spiral of silence’ as an attempt to explain in part how public opinion is formed. She wondered why the Germans supported wrong political positions that led to national defeat, humiliation and ruin in the 1930s-1940s. … The closer a person believes the opinion held is similar to the prevailing public opinion, the more they are willing to openly disclose that opinion in public. Then, if public sentiment changes, the person will recognize that the opinion is less in favor and will be less willing to express that opinion publicly. As the perceived distance between public opinion and a person’s personal opinion grows, the more unlikely the person is to express their opinion.”
Wikipedia: “The spiral of silence is a political science and mass communication theory propounded by the German political scientist Elisabeth Noelle-Neumann. The theory asserts that a person is less likely to voice an opinion on a topic if one feels that one is in the minority for fear of reprisal or isolation from the majority. … The spiral of silence begins with fear of reprisal or isolation, and escalates from there. The fear of isolation is the centrifugal force that accelerates the spiral of silence. Individuals use what is described as ‘an innate ability’ or quasi-statistical sense to gauge public opinion. The Mass media play a large part in determining what the dominant opinion is, since our direct observation is limited to a small percentage of the population. The mass media have an enormous impact on how public opinion is portrayed, and can dramatically impact an individual’s perception about where public opinion lies, whether or not that portrayal is factual. Noelle-Neumann describes the spiral of silence as a dynamic process, in which predictions about public opinion become fact as mass media’s coverage of the majority opinion becomes the status quo, and the minority becomes less likely to speak out. The theory, however, only applies to moral or opinion issues, not issues that can be proven right or wrong using facts (if there, in fact, exists a distinction between fact and value).“
Gerrit Eicker
Google’s Graveyard IV.
Google keeps on shutting down: Friend Connect, Knol, Gears, Search Timeline, RE<C; http://eicker.at/GooglesGraveyard11
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Gerrit Eicker
Google: “This is our third blog post in our off-season spring cleaning series. To recap, we’re in the process of shutting a number of products which haven’t had the impact we’d hoped for, integrating others as features into our broader product efforts, and ending several which have shown us a different path forward. Overall, our aim is to build a simpler, more intuitive, truly beautiful Google user experience. In terms of the details, here is the latest update: Google Bookmarks Lists, Google Friend Connect, Google Gears, Google Search Timeline, Google Wave, Knol, Renewable Energy Cheaper than Coal (RE<C) … [The Renewable Energy Cheaper than Coal] initiative was developed as an effort to drive down the cost of renewable energy, with an RE<C engineering team focused on researching improvements to solar power technology. At this point, other institutions are better positioned than Google to take this research to the next level. So we’ve published our results to help others in the field continue to advance the state of power tower technology, and we’ve closed our efforts. We will continue our work to generate cleaner, more efficient energy – including our on-campus efforts, procuring renewable energy for our data centers, making our data centers even more efficient and investing more than $850 million in renewable energy technologies.”
GigaOM: “Why Google ditching its clean power research isn’t a big deal – Google will still continue to invest in clean power projects, Google spokesperson Parag Chokshi tells me. Google has already invested $850 million into solar and wind projects in the U.S., like the world’s largest wind farm in Oregon, and solar rooftop funds from SolarCity and Clean Power Finance. … Google invests in clean power projects like these for two reasons: Google can get a low risk return on its investments in clean power. In the range of 12 percent or so for some projects, according to analysts I’ve interviewed (updated). Google also wants to be able to procure more clean power for its growing energy needs for its data centers, so backing some of these clean power projects can help with that.”
TC: “Since Google CEO Larry Page took the helm this past spring, one of the company’s most visible initiatives has been to trim and shut down its products that haven’t taken off. These have included Aardvark, Google Desktop, Fast Flip, Code Search, Buzz, Jaiku, and even Google Labs – and today, it’s announcing a new batch of products that will be shut down in the coming months. … Knol, in particular, comes as something of a surprise to me – because I figured Google had already shut it down. … Google didn’t seem to allocate many resources to the project, and it certainly didn’t put much emphasis behind it from a press standpoint – I can’t remember the last time I was pitched on a new Knol feature or milestone. Knol will live on at Annotum.org, which is powered by WordPress and was built in collaboration with Solvitor and Crowd Favorite.”
WordPress: “Today, we’d like to give a warm welcome to Google Knol users who are migrating to WordPress.com. Begun in 2007, the Google Knol project has provided people in many fields with a place to share their knowledge and expertise with the world using a platform designed for scholarly authoring and publishing. … We here at WordPress.com are thrilled to provide an easy, fast way for Knol authors to move to their new homes without the need for configuring their own installation. And WordPress.com users who would like to start new sites powered by the Annotum platform can activate one of the two new Annotum-enabled themes on new blogs and get started right away. It’s yet another way the WordPress platform and WordPress.com are enabling the democratization of publishing and sharing of information with the world.”
Annotum: “We are pleased to announce the release of Annotum version 1.0 as a hosted theme on WordPress.com, a free theme on WordPress.org, and a freely available download on GitHub (forks welcome). I could write a long post about the many months of hard work by many people at Google, PLoS, NLM, Automattic, and particularly Crowd Favorite, all of whom deserve, and receive, my sincere thanks. But instead I want you to get started using this fantastic new tool to author and publish beautiful, peer-reviewed scholarly articles and journals.“
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Gust MEES
Hi,
WordPress-Annotum is a fantastic tool which I recommend to everybody who is in need to publish articles and posts with different co-authors, especially to educators and Universities as also to authors who want to publish together on specific themes…
As a Knol Author I started a new WP-Annotum blog http://knolannotummigration.wordpress.com/ where Knol Authors could find some help about the migration as well as new WP-Annotum users will find some gems…
Greetings: Gust
Gerrit Eicker
Google Plus + Google News
Google News: Spotlight section will include articles that have been publicly +1′d by contacts; http://eicker.at/GoogleNewsPlus
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Gerrit Eicker
Google: Over the past few months, myriad sites across the web [including Google News] have adopted the +1 button to help start conversations. But there hasn’t been an easy way for signed-in users to see what news articles your friends are enjoying – until now. – Starting today, the Spotlight section will sometimes include articles that your Gmail contacts and people in your Google+ circles have publicly +1′d. You can see their profile pictures and click through to their Google+ profiles, just like on Social Search. And of course you can +1 the stories too, expressing your opinion and optionally sharing with your circles.”
SEL: “If you are logged in while using Google News and your friends or contacts have used the Google +1 button to like the stories in your Spotlight section, that information will show up in the Spotlight section near the article. It will even let you click on the name of your friend/contact to see their social profile on Google.”
RWW: “Yesterday, Google converted Google Chat to be based on G+ circles rather than email addresses. Earlier this month, the +1 button came to image search. YouTube and Google Reader have both gotten complete G+ makeovers, though YouTube’s hasn’t rolled out yet. – Google Web search has treated public G+ posts as search results since soon after the social network launched. Google is insisting upon making its new social layer a pervasive, personalized filter for the whole Google experience.”
VB: “Since it’s eventually going to be part of everything Google does on the web, some have determined Google+ usage to be practically unavoidable, or at least inevitable. – ‘We think of Google+ as a mode of usage of Google,’ said Google executive Bradley Horowitz in a recent interview with VentureBeat. – He went on to say that the Google+ features around other Google products will serve as ‘a way of lighting up your Google experience as opposed to a new product. It’s something that takes time to appreciate, even internally. It’s easy to think of Google+ as something other than just Google, and I think it’ll take more launches before the world catches up with this understanding.‘”
Gerrit Eicker
Easy Marketing is a Myth
Easy marketing is: spam, with no entry barriers, temporary, an escalation of force – expensive; http://eicker.at/EasyMarketing
Gerrit Eicker 11:50 on 30. November 2011 Permalink |
FTC: “The social networking service Facebook has agreed to settle Federal Trade Commission charges that it deceived consumers by telling them they could keep their information on Facebook private, and then repeatedly allowing it to be shared and made public. The proposed settlement requires Facebook to take several steps to make sure it lives up to its promises in the future, including giving consumers clear and prominent notice and obtaining consumers’ express consent before their information is shared beyond the privacy settings they have established. … The proposed settlement bars Facebook from making any further deceptive privacy claims, requires that the company get consumers’ approval before it changes the way it shares their data, and requires that it obtain periodic assessments of its privacy practices by independent, third-party auditors for the next 20 years. – Specifically, under the proposed settlement, Facebook is: barred from making misrepresentations about the privacy or security of consumers’ personal information; required to obtain consumers’ affirmative express consent before enacting changes that override their privacy preferences; required to prevent anyone from accessing a user’s material more than 30 days after the user has deleted his or her account; required to establish and maintain a comprehensive privacy program designed to address privacy risks associated with the development and management of new and existing products and services, and to protect the privacy and confidentiality of consumers’ information; and required, within 180 days, and every two years after that for the next 20 years, to obtain independent, third-party audits certifying that it has a privacy program in place that meets or exceeds the requirements of the FTC order, and to ensure that the privacy of consumers’ information is protected. – The proposed order also contains standard record-keeping provisions to allow the FTC to monitor compliance with its order.”
ATD: “Facebook has agreed to 20 years of privacy audits in response to complaints by the U.S. Federal Trade Commission that it unfairly deceived users about the privacy of their personal information, as was anticipated. The settlement, which is not particularly punitive and comes years after some of the incidents in question, shames Facebook for promising users that their information was kept private while it was in fact shared with advertisers and outside applications that the users or their friends installed. … Facebook’s punishment is in line with what its competitors Twitter and Google have already agreed to: Clearer privacy policies that are audited every two years for the next 20 years.”
AdAge: “Facebook has settled with the Federal Trade Commission on charges that it rolled out upgrades that overrode users’ privacy settings without obtaining their consent and shared their private information with third-party apps and advertisers. – The settlement marks the first time that the FTC has taken action against the social network, though its European counterparts have been more aggressive in attempts to regulate Facebook and others. The European Commission reportedly intends to amend data-protection laws to ban targeted advertising unless users explicitly opt in, and Facebook would be subject to fines if it fails to comply. … Like the settlement reached with Google over its now-defunct social-networking Buzz product in March, the settlement carries no financial penalty. Facebook is subject to a $16,000 fine per violation per day if it fails to comply with the terms of the order.”
SEL: “[T]he FTC settlement is also a reminder that privacy is alive and well. It’s also concrete proof that there are consequences for being cavalier about privacy. – This is even more true in Europe, where governments and regulators take privacy 10x more seriously that we do in the US. There are several investigations pending in Europe; and proposed legislation to be introduced early next year by the European Commission would place disclosure requirements and other constraints around Facebook’s ad targeting capabilities.”
NYT: “Several privacy bills are pending in Congress, and Internet companies have stepped up their lobbying efforts. The F.T.C., meanwhile, has ratcheted up its scrutiny of Internet companies. This year alone, it has reached settlement orders with some of the giants of Silicon Valley, including Google. – The order comes amid growing speculation about Facebook’s preparations for an initial public offering, which could be valued at more than $100 billion. The settlement with the F.T.C., analysts say, could potentially ease investors’ concerns about government regulation by holding the company to a clear set of privacy prescriptions.”
VB: “Now with third party audits required for the next two decades, including the FTC’s new ability to monitor Facebook’s compliance with the settlement (standard record-keeping procedure), Facebook users will be much more informed and kept up-to-date with any changes the platform might make that has the potential to distribute or share a consumer’s private information without his or her express permission. Or that’s the hope, right?”
Zuckerberg, Facebook: “I founded Facebook on the idea that people want to share and connect with people in their lives, but to do this everyone needs complete control over who they share with at all times. – This idea has been the core of Facebook since day one. When I built the first version of Facebook, almost nobody I knew wanted a public page on the internet. That seemed scary. … Overall, I think we have a good history of providing transparency and control over who can see your information. – That said, I’m the first to admit that we’ve made a bunch of mistakes. In particular, I think that a small number of high profile mistakes, like Beacon four years ago and poor execution as we transitioned our privacy model two years ago, have often overshadowed much of the good work we’ve done. … I’m committed to making Facebook the leader in transparency and control around privacy. … Recently, the US Federal Trade Commission established agreements with Google and Twitter that are helping to shape new privacy standards for our industry. Today, the FTC announced a similar agreement with Facebook. These agreements create a framework for how companies should approach privacy in the United States and around the world. … Even before the agreement announced by the FTC today, Facebook had already proactively addressed many of the concerns the FTC raised. … In addition to these product changes, the FTC also recommended improvements to our internal processes. … As part of this, we will establish a biannual independent audit of our privacy practices to ensure we’re living up to the commitments we make. … Erin Egan will become Chief Privacy Officer, Policy. … Michael Richter will become Chief Privacy Officer, Products. … These two positions will further strengthen the processes that ensure that privacy control is built into our products and policies. I’m proud to have two such strong individuals with so much privacy expertise serving in these roles. – Today’s announcement formalizes our commitment to providing you with control over your privacy and sharing…”
RWW: “Since the settlement, Zuckerberg has penned a blog post outlining the Facebook features that the site has launched, which include friend lists, the ability to review tags before they appear on a profile, mobile versions of privacy controls, amount other notable updates. … According to the Sophos Security Blog, in addition to the privacy audits, if the settlement proceeds, Facebook also must stop misrepresenting its security and privacy policies, obtain consent when handing personal data, establish a stronger privacy program and, perhaps most importantly, prevent people from accessing information from deleted/deactivated accounts 30 days after they have been closed.”
GigaOM: “Not surprisingly, Facebook appears keen to put the FTC incident in the past. CEO Mark Zuckerberg on Tuesday addressed the settlement with a lengthy company blog post in which he noted that it is ‘a similar agreement’ to those the FTC has previously reached with Google and Twitter. He also said Facebook has been proactive in bolstering privacy prior to today’s announced settlement with a number of product updates enacted in the past 18 months.”
RWW: “On the one hand: As any IT security manager knows, the way to implement privacy control in an organization is not to make the private data available in the first place. Modern information security policies are never about per-instance restrictions to the otherwise free flow of information. The same level of controls can, and perhaps should, be provided for directing flow in the opposite direction. That is to say, share nothing by default, and opt in to services that other users and even apps may request. – On the other hand: Facebook’s responsibility for the protection of data provided by users of their own free will, and without any binding contract other than the implied consent agreement, is somewhat limited. The FTC made clear to cite Facebook for misrepresenting its services from the outset, and that misrepresentation gives the government the leverage it needed to force Facebook to change its policies (even though Zuckerberg implies no such change is necessary now). But had that misrepresentation not existed, the FTC may not have had much ground to stand on. It’s hard to establish a standard of care for property that so many millions of individuals willingly give for free.”
TC: “Zuckerberg Loves That The FTC Wants You To ‘Like’ Them On Facebook – You know what Zuck (and around 400 Facebook employees including PR rep Caryn Marooney) do take lightly, according to this comment thread on a Facebook internal network? The fact that the FTC ironically asks readers to ‘Like’ them on Facebook at the bottom of the release statement outlining today’s Facebook settlement. – My favorite part of this? ‘This would make a great public post.’ Be careful what you wish for.”
Telegraph: “Facebook faces a crackdown on selling users’ secrets to advertisers – The European Commission is planning to stop the way the website ‘eavesdrops’ on its users to gather information about their political opinions, sexuality, religious beliefs – and even their whereabouts. – Using sophisticated software, the firm harvests information from people’s activities on the social networking site – whatever their individual privacy settings – and make it available to advertisers. – However, following concerns over the privacy implications of the practice, a new EC Directive, to be introduced in January, will ban such targeted advertising unless users specifically allow it. … Viviane Reding, the vice president of European Commission, said the Directive would amend current European data protection laws in the light of technological advances and ensure consistency in how offending firms are dealt with across the EU. – ‘I call on service providers – especially social media sites – to be more transparent about how they operate. Users must know what data is collected and further processed (and) for what purposes. Consumers in Europe should see their data strongly protected, regardless of the EU country they live in and regardless of the country in which companies which process their personal data are established.’ … A spokesman for the UK Information Commissioner said: ‘Facebook should ensure that any data it collects should be used in the manner that its users expect. If personal data is being passed on to a third party or used for targeted advertising then this should be made clear to the user when they sign up to the site and reinforced when users are invited to use an application.’”
SEL: “A new directive by the European Commission may stop advertisers from leveraging users’s information when advertising on Facebook. … The new laws would require that users would need to approve more than the standard 4,000 word contract if their personal information was to be used in ad targeting. … If Facebook does not conform to the new rules laid out by the EC, they could face legal action or a ‘massive fine.’”
VB: “Facebook’s entire business model is under fire in the EU – Facebook (and just about every other free Web service) has built a business on that saying and its implications, and the European Commission is taking the social network to task for it. The EU is considering a ban on Facebook’s practice of selling demographic data to marketers and advertisers without specific permission from users. … Facebook is on track for $4.27 billion in revenue this year, largely due to its wildly successful ad platform. The company also has a full 16.3 percent of the overall share of U.S. online display ad revenue.”