The Open Web
The Internet and Web are, need, and will stay open – this gorgeous discussion proves it once again; http://eicker.at/OpenWeb
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Gerrit Eicker
Pinteresting
Shareaholic: Pinterest drives more referral traffic than Google Plus, YouTube, LinkedIn combined; http://eicker.at/Pinteresting
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Gerrit Eicker
Shareaholic: “Welcome to Shareaholic’s Referral Traffic Report. According to our findings based on aggregated data from more than 200,000 publishers that reach more than 260 million unique monthly visitors each month, Pinterest drives more referral traffic than Google Plus, LinkedIn and YouTube combined. … Pinterest grew from 2.5% of referral traffic in December to 3.6% of the referrals in January. That’s impressive growth from just owning .17% of the traffic back in July. … Referral traffic from Google+ dropped slightly in January, although Google’s product set (Google news, Google images, Gmail) continues to be a top referral source. Google continues to integrate Google+ into its offering more and more, so it will be an interesting trend to watch. … Eyeing its IPO this week, Facebook continues to dominate referral traffic, with mobile traffic alone accounting for 4.3% of overall referrals. Referral traffic grew by about 1% in January, making it the second fastest-growing site for referral traffic after Pinterest.”
GigaOM: “Not surprisingly, Facebook is holding steady at the top of Shareaholic’s survey, as it was responsible for more than a quarter of all referral traffic in January. Next in line was StumbleUpon, with 5.07 percent. It bears mention that while the Shareaholic survey is global, in the United States market alone StumbleUpon has in the past unseated Facebook as a top driver of referral traffic. – It’s exciting to see a relative newcomer growing so quickly in the web space. While the web’s more established companies are quite powerful these days, the fact that a startup like Pinterest has successfully established its own foothold shows that the competitive landscape is still alive and mainstream users are open to trying things from new players.”
Solis: “Many consumer brands are also experimenting with Pinterest, using pinboards to present complementary products, ideas, and imagery to inspire consumers to visualize and remix new possibilities. From fashion to interior design and home to retail to entertainment, brands are using Pinterest to thoughtfully assemble a curated lifestyle. And, they’re packaged for the social and mobile web and optimized for driving actions as part Facebook’s new frictionless sharing ecosystem.”
RWW: “Among many Pinterest users, as well as several artists who have had work pinned on the site, a code for giving proper credit is developing. Artist Laura C. George said Pinterest has no way of knowing if links tied to images link back to the original artists’ Web site, but so far Pinterest users have been better about giving credit than Tumblr.”
Gerrit Eicker
Google: Unified Privacy Policy and TOS
Google updates and unifies its different privacy policies and TOS: Sure it’s evil? http://eicker.at/GooglePrivacyPolicy
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Gerrit Eicker
Google: “In just over a month we will make some changes to our privacy policies and Google Terms of Service. This stuff matters, so we wanted to explain what’s changing, why and what these changes mean for users. – First, our privacy policies. Despite trimming our policies in 2010, we still have more than 70 (yes, you read right … 70) privacy documents covering all of our different products. This approach is somewhat complicated. It’s also at odds with our efforts to integrate our different products more closely so that we can create a beautifully simple, intuitive user experience across Google. … While we’ve had to keep a handful of separate privacy notices for legal and other reasons, we’re consolidating more than 60 into our main Privacy Policy. – Regulators globally have been calling for shorter, simpler privacy policies – and having one policy covering many different products is now fairly standard across the web. … The main change is for users with Google Accounts. Our new Privacy Policy makes clear that, if you’re signed in, we may combine information you’ve provided from one service with information from other services. In short, we’ll treat you as a single user across all our products, which will mean a simpler, more intuitive Google experience. … Second, the Google Terms of Service-terms you agree to when you use our products. As with our privacy policies, we’ve rewritten them so they’re easier to read. We’ve also cut down the total number, so many of our products are now covered by our new main Google Terms of Service. … Finally, what we’re not changing. We remain committed to data liberation, so if you want to take your information elsewhere you can. We don’t sell your personal information, nor do we share it externally without your permission except in very limited circumstances like a valid court order. We try hard to be transparent about the information we collect, and to give you meaningful choices about how it is used… We believe this new, simpler policy will make it easier for people to understand our privacy practices as well as enable Google to improve the services we offer.”
Google: “One policy, one Google experience – We’re getting rid of over 60 different privacy policies across Google and replacing them with one that’s a lot shorter and easier to read. Our new policy covers multiple products and features, reflecting our desire to create one beautifully simple and intuitive experience across Google. – This stuff matters, so please take a few minutes to read our updated Google Privacy Policy and Terms of Service now. These changes will take effect on March 1, 2012. … Our new policy reflects our desire to create a simple product experience that does what you need, when you want it to. … If you’re signed into Google, we can do things like suggest search queries – or tailor your search results – based on the interests you’ve expressed in Google+, Gmail, and YouTube. … By remembering the contact information of the people you want to share with, we make it easy for you to share in any Google product or service with minimal clicks and errors.”
Google, Privacy Policy Preview: “As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. – Our Privacy Policy explains: What information we collect and why we collect it. How we use that information. The choices we offer, including how to access and update information.”
Google, TOS: “Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services. … You may need a Google Account in order to use some of our Services. … Some of our Services allow you to submit content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours. – When you upload or otherwise submit content to our Services, you give Google (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services (for example, for a business listing you have added to Google Maps). Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.”
GigaOM: “It certainly makes for a more personal experience – and really just confirms the direction Google has been heading in for a while – but it’s not necessarily a more-welcome experience. Personalizing someone’s search experience is potentially great, but potentially problematic if another user on the same device sees results they were never supposed to see. – That said, Google is making the right decision in announcing the changes up front and so publicly highlighting what the changes will be. … Google and Facebook, of course, are in a slightly different situation than are most other web companies. Both companies have settled with the FTC around charges of privacy violations, and among the settlement terms for both is that they can no longer misrepresent their privacy claims. So expect to this trend of privacy transparency – even as the sites continue to overhaul their platforms – to continue for at least the next 20 years.”
TC: “The main change, say Google, is that if you are signed into your Google account, Google will combine user info across its products to better serve account holders. As Google says: In short, we’ll treat you as a single user across all our products, which will mean a simpler, more intuitive Google experience. – This is exemplified, says Google, in its more personalized search product that debuted recently, and received major criticism. You’ll see Google+ posts and data in your search results, and allows for the seamless transfer of data in between other services, including Docs, Calender, Gmail and more, says Google.”
pC: “The announcement is a bit puzzling given that so much of Google is integrated already. Indeed, the company has been taking flack for weeks after forcing users to opt-in to Search Plus Your World, a feature that displays personalized search results replete with friends, photos and so on. – So why the major announcement? In a word, YouTube. – While Google’s core products are already bundled into its search results (if a user is logged in), the popular video sharing site is not. … For Google users, this means that the personalized search results will likely become more personal still with the inclusion of video. … This policy may not only represent a way to fend-off antitrust hawks but, in the long term, a potential competitive advantage for Google.”
eWeek: “Google is changing its privacy policies around Google+, streamlining identity services and paring the terms of service. The move makes opting out hard, which will raise regulatory flags. … Google’s streamlining comes as regulators in the United States and Europe have criticized Google, Facebook and other Web service providers for offering long-winded and legally gnarled privacy protocols. … The Federal Trade Commission, already looking into Google’s search business practices and which had previously ordered Google to submit to 20 years of audits after breaching user privacy with its Google Buzz feature, will certainly take notice. … Increased personalization across Google Web services will also help improve Google’s ad targeting. Google downplays this benefit, but it is a major reason why it is changing its privacy policies; it wants to refine its ad-serving features to boost relevance for each of its 1 billion search users.”
Economist: “Some of this is welcome and arguably long overdue. Too many web firms have a smorgasbord of privacy documents laden with legal jargon that appear deliberately designed to deter people from reading them. If Google’s new master policy is more accessible and concise than its existing plethora of notices – and preserves the safeguards embedded in them – then it will be a great improvement over the status quo. – But the search firm’s plan to expand the ways in which it can use data provided by someone signed into a service such as Gmail, its e-mail service, or YouTube, its video-streaming site, is likely to provoke heated debate. … Critics fret that this is a departure from its traditional habit of giving people power over their data (for instance, by letting them extract it easily from Google if they want to as part of the firm’s “data liberation” initiative).”
Gizmodo: “Google’s Broken Promise: The End of ‘Don’t Be Evil’ – This has been long coming. Google’s privacy policies have been shifting towards sharing data across services, and away from data compartmentalization for some time. It’s been consistently de-anonymizing you, initially requiring real names with Plus, for example, and then tying your Plus account to your Gmail account. But this is an entirely new level of sharing. And given all of the negative feedback that it had with Google+ privacy issues, it’s especially troubling that it would take actions that further erode users’ privacy. … So why are we calling this evil? Because Google changed the rules that it defined itself. Google built its reputation, and its multi-billion dollar business, on the promise of its ‘don’t be evil’ philosophy. That’s been largely interpreted as meaning that Google will always put its users first, an interpretation that Google has cultivated and encouraged. … This crosses that line. It eliminates that fine-grained control, and means that things you could do in relative anonymity today, will be explicitly associated with your name, your face, your phone number come March 1st. If you use Google’s services, you have to agree to this new privacy policy. Yet a real concern for various privacy concerns would recognize that I might not want Google associating two pieces of personal information.”
TC: “You Call That Evil? – There’s a nice little insider quarrel going on over Google’s just-announced privacy policy changes. A number of sites and commentators have let their fingers jump up mechanically in accusatory fashion. Google, caught red-handed being evil! – Here, I think, is a time when the word ‘bias’ is actually warranted. Everyone wants so badly for Google to do something truly evil (instead of just questionable or inconvenient) that their perceptions of Google actions are actually being affected. … What about not being able to opt out? What is it people want to opt out of exactly? The new, simplified privacy policy? What would you opt into instead – the older policy? Being tracked per-site instead of by account? Perhaps you would you like to opt into pre-Timeline Facebook as well? Maybe you’d like to opt out of Apple’s restrictions on selling your iBooks? How, specifically, are people being harmed by the new policy, and in what way can they be demonstrated to have less privacy than under the old system, under which the exact same data and behaviors were recorded, analyzed, and packaged? Google is not collecting more information, they are not selling new information, they are not changing anything but the level at which the data is collated before you are anonymized into an ad group (baseball, travel, Boston, gadgets) and exposed to ads targeted to your general type of consumer. – And of course, you can opt out of the part worth opting out of: ‘Opt out if you prefer ads not to be based on interests and demographics.‘ … The worst one can say about this change is that it causes yet more overlap between Google services that people may not have requested. If you call that evil, you’ve forgotten what evil looks like.”
Forbes: “Internet Freak-out Over Google’s New Privacy Policy Proves Again That No One Actually Reads Privacy Policies – What’s changing is not Google’s privacy policies but its practices. By combining information from across all of its services, Google will be able to better target users with ads, offer more innovative features, and, importantly for Google, better compete with Facebook. … I hate to tell you all, but Google already knew all these things about you – to get a sense of how much Google knows about you, check out the Dashboard – and already had permission to combine that info, they’re just now actually going to do that. And kudos to them for being so explicit about that.”
GigaOM: “The bottom line is that whether you see Google’s new privacy policy as evil or not depends on what you think the company’s purpose is: Is it to help users find information that is relevant to them? If so, then pooling information is probably good. But if Google’s potential distortion of that purpose with its personalized search and favoritism towards Google+ results has you suspicious about its motives, then it might look a little evil. In the end, you have to answer the question: ‘Does Google have my best interests at heart?’“
Gerrit Eicker
Google’s Graveyard 2012
More Google shut downs: Urchin, Social Graph API, Picnik, Needlebase, Sky Map, GMC; http://eicker.at/GooglesGraveyard2012
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Gerrit Eicker
Google: “Here’s an update on some products that will be merged, open-sourced, or phased out in the coming months: Google Message Continuity (GMC) … Current GMC customers will be able to use GMC for the duration of their contract and are encouraged to consider using Google Apps as their primary messaging and collaboration platform. – Google Sky Map … We will be open-sourcing Sky Map and are collaborating with Carnegie Mellon University in a partnership that will see further development of Sky Map as a series of student projects. – Needlebase: We are retiring this data management platform, which we acquired from ITA Software, on June 1, 2012. The technology is being evaluated for integration into Google’s other data-related initiatives. – Picnik: We acquired this online photo editor in 2010. We’re retiring the service on April 19, 2012 so the Picnik team can continue creating photo-editing magic across Google products. … Social Graph API – This API makes information about the public connections between people on the web available for developers. The API isn’t experiencing the kind of adoption we’d like, and is being deprecated as of today. It will be fully retired on April 20, 2012. – Urchin: In 2005 we acquired Urchin, whose online web analytics product became the foundation for Google Analytics, helping businesses of all sizes measure their websites and online marketing. We’re fully committed to building an industry-leading online analytics product, so we’re saying goodbye to the client-hosted version, known as Urchin Software. New Urchin Software licenses will no longer be available after March 2012.”
Google: “The success of Google Analytics has been incredibly rewarding and humbling, and we are very thankful for the support of our early Urchin customers and investors. The Urchin Software product has now been completely overshadowed by its tremendously popular offspring. And so, it is time that we now complete the cycle by officially retiring the Urchin Software product and focus exclusively on online analytics. On behalf of the original Urchin crew and Google, we thank you and hope that we can continue to serve you with amazing products. – Urchin has only been available during the past several years through Certified Urchin Resellers, and new sales will officially discontinue at the end of March 2012. We are encouraging Urchin users to migrate to Google Analytics, although expect that current installations of the software will continue to work fine on most systems for years to come. You can learn more about the retirement of this product on the Urchin Website.”
RWW: “As Larry Page said in yesterday’s earnings call, Google’s current focus is on speeding up its execution. To make way for its main teams, Google has been closing down and open-sourcing its less-used projects over the past year. – Many interesting projects have moved on to bigger and better things as open-source initiatives. The Android App Inventor found a home at MIT. Knol, once Google’s effort at a Wikipedia-like knowledge database, has become Annotum, a WordPress-based system. Google Body became Zygote Body, and now it, and even the 3D viewer software behind it, is open-source. Today, Google Sky Map goes open-source, and it will live on as a student-run project.”
VB: “Looks like the picnic is officially over. Google announced today on its blog that it will be retiring the picnic-themed photo editing service Picnik in April of this year. – The news comes about a week after Flickr announced it will be dumping Picnik, which now seems like foreshadowing of the news that was released today. – If you use Picnik for your editing needs, you can download your images as a zip file with Picnik Takeout for the time being. You can also move your photos over to your Google+ page until the service shuts down on April 19.”
TC: “Today’s culling follows this summer’s shut downs of Google Labs and most of the products internally developed by former acquisition Slide. While Google has long encouraged experimentation, its found itself overextended. The company needs all hands on deck fighting the wars for social, mobile, and the cloud. – Google typically reassigns employees from scrapped projects rather than fire them. The teams from Picnik and Sky Map could increase the concentration of product leaders working on Google+. With any luck they can give Google’s social network a more human feel.”
RWW: “Google announced today that it is closing a number of services that it wasn’t able to attract millions of users to without making any effort. The worst of the lot to lose are two: the Social Graph API and DIY data extraction service Needlebase. Following on the heels of the kitten-stomping-bad sunsetting of Postrank, these latest closures are really meaningful, even if the adoption of the services never was. … The worst loss to humanity at the hands of Google’s startup eating monster of late remains PostRank, which Google acquired this Summer. … It was captured by Google and refashioned as a mirror for the fairy’s hideous ogre sister Naked Self Interest, which the ogre (a publisher using Google Analytics) thought made her more beautiful and rich with pageviews, but which really only made her uglier and more vacuous every day. – I can’t believe they are killing Needlebase and the Social Graph API. I can believe it, of course, but I’m thankful that my cynicism is still thin enough that it hurts every time something like this happens again. There are only so many more tools like this on the web left to kill, though.“
Gerrit Eicker
Google Plus: 90 Million Sleepers?
Google: Plus now has 90 million users globally. – Stats indicate it’s a bunch of Sleepers; http://eicker.at/GooglePlusSleepers
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Gerrit Eicker
Google: “‘Google had a really strong quarter ending a great year. Full year revenue was up 29%, and our quarterly revenue blew past the $10 billion mark for the first time,’ said Larry Page, CEO of Google. ‘I am super excited about the growth of Android, Gmail, and Google+, which now has 90 million users globally – well over double what I announced just three months ago. By building a meaningful relationship with our users through Google+ we will create amazing experiences across our services. I’m very excited about what we can do in 2012 – there are tremendous opportunities to help users and grow our business.’”
Batelle: “You getting that? The lead quote had to do with Google+, pretty much, not the company’s earnings, which ended up being a miss (Google is blaming fluctuations in foreign currency for much of that, and I have no idea whether that’s true, false, or silly). – But here’s my question: When is Google going to release actual engagement numbers for Google+? Because in the end, that’s all that really matters. … But can you get those folks to engage, deeply? That’d be a real win, and one I’d give full credit to Google for executing. After all, it’s one thing to get the horse to water…another to have it pull up a chair and share a few stories with friends. … Er….so you’re saying the folks who use Google+ use *Google* a lot. That’s not surprising – most of them came to Google+ because they were already using Google a lot. But what about minutes per month using Google+? I’m guessing if Google had good news on that particular front, they’d be trumpeting it in a more direct fashion.”
TC: “Does Google+ Really Have 60% Daily Engagement? Probably Not – Google+ has lots of skeptics out there (and I’ll go on the record that I’m not one of them and actually really like the product). This kind of stuff just isn’t helping it to win those skeptics over. When it comes to user numbers, saying ‘we have 90 million users’ doesn’t mean much. What matters is daily engagement. Lots of apps claim they have a million downloads on iOS, for example, but that doesn’t mean they have a million active users (or even 10,000 for all we know). Google would really help itself here if it clarified these numbers but the company would prefer to keep things vague instead, it seems.”
ATD: “I tried all sorts of nice ways to persuade Google spokespeople to clarify what exactly that means in terms of active users of the Google+ service. They told me that the text of Page’s remarks and an accompanying post by Google’s head of social, Vic Gundotra, spell it out exactly. – That is to say: Over 60 percent of Google+ users use Google products on a daily basis. Over 80 percent of Google+ users use Google products every week. … The unspoken reference here is that Facebook has said for years that half of its active user count is composed of people who log in on a daily basis. (I can’t remember a time when Facebook ever gave out a registered user count. Those hundreds of millions of people you hear them talk about all log in at least once a month.) – So nope, no apples to apples to see here.“
Gerrit Eicker
iBooks 2, iBooks Author, iTunes U
Apple wants to reinvent textbooks and eBook publishing: iBooks 2, iBooks Author, iTunes U; http://eicker.at/iBooks
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Gerrit Eicker
Apple: “iBooks Textbooks for iPad. – Introducing an entirely new kind of textbook that’s dynamic, current, engrossing, and truly interactive. A textbook created by publishers using a new authoring tool from Apple. A textbook brought to life by iPad. … For hundreds of years, textbooks have put a world of knowledge in the hands of students. But while the way people learn has changed dramatically, the traditional textbook has stayed the same. … Today’s students have grown up completely immersed in technology. iPod, iPad, computer – these are the ways they interact with their world. They need a textbook made for the way they learn. … A Multi-Touch textbook on iPad is a gorgeous, full-screen experience full of interactive diagrams, photos, and videos. No longer limited to static pictures to illustrate the text, now students can dive into an image with interactive captions, rotate a 3D object, or have the answer spring to life in a chapter review. They can flip through a book by simply sliding a finger along the bottom of the screen. Highlighting text, taking notes, searching for content, and finding definitions in the glossary are just as easy. And with all their books on a single iPad, students will have no problem carrying them wherever they go.”
GigaOM: “Textbooks in iBooks 2 also incorporate highlighting, note-taking, and interactive Q&A sections at the end of each chapter, which also provide immediate feedback; no more hunting for a key in a separate book or appendix to see how you did. Notes and highlights are automatically turned into flashcards for study purposes. In short, it looks like Apple has taken a lot of the best aspects of services like Inkling and Kno and integrated them into its own product. – The new textbooks reside in a dedicated iBookstore category, and will offer free samples before you buy. The iBooks 2 app is free, and is available today via the App Store. Textbooks will be priced at $14.99 or less, and initially be aimed at the high school market. That’s some seriously competitive pricing, and Apple’s initial partners are Pearson, McGraw-Hill and Houghton Mifflin Harcourt, which together are responsible for 90 percent of textbooks available, according to Schiller.”
TC: “This move is centered around reinvent the textbook. Schiller explained today that Apple sees textbooks as amazing devices, but they’re heavy, not searchable or durable. According to Apple the iPad is the perfect counter. It’s portable, durable, interactive, searchable, current and capable of containing even richer content. … This announcement puts Kno in a bad position. iBooks 2 packs many of Kno’s prime features into a native iPad app. Kno might have the edge with content, though. The company has long worked with the top education publishers and has an impressive library of textbooks. Kno, as a 3rd party app, has the advantage of being able to embrace other platforms like the web and Android where iBooks 2 will likely remain only on the iPad.”
Apple: “iBooks Author. – Available free on the Mac App store, iBooks Author is an amazing new app that allows anyone to create beautiful Multi-Touch textbooks – and just about any other kind of book – for iPad. With galleries, video, interactive diagrams, 3D objects, and more, these books bring content to life in ways the printed page never could. … No need to let the blank page scare you. Just start with an Apple-designed templates. Each template has a variety of page layouts to choose from – or create one of your own. … iBooks Author makes it simple to flow in text, graphics, movies, and more, so your book looks exactly the way you want. Drag and drop a Pages or Microsoft Word document to the Book navigator to add it as a new section. Then, when you drag and drop in images, your type automatically flows around them. … iBooks Author has everything you need to create a great-looking book. Add text, shapes, charts, tables, and Multi-Touch widgets anywhere on the page with a single click. Mask images, use alignment guides – even add reflections and shadows. It’s as easy as using a word processor, but powerful enough to design more advanced layouts. … As you’re building your book, check out how it looks by previewing it on your iPad. When it’s just the way you want and you’re ready to publish, iBooks Author helps you submit to the iBookstore for purchase or free download. You can also export it in iBooks format to share on iTunes U or to give to anyone with an iPad.”
GigaOM: “iBooks Author comes with a template choose to help you get started quickly, and then you can click and drag your own media to add images, video, audio and other content to your book. You can even add things like 3-D models, which we saw demoed in the iBooks 2 unveiling earlier, as well as interactive elements like image galleries. … Amazingly, Apple’s iBooks Author is free, and is available today on the Mac App Store. This will definitely help attract content creators to the iBooks platform, and could also seriously impact the ability of competitors to sell publishing suites aimed at doing similar things.”
TC: “All the magic happens in a new OSX application called iBooks Author, which gives users a simple way to integrate different types of media in order to create iBooks of any stripe. What’s more, iBooks Author will be available today for free, so all you aspiring iBook creators can get started post haste. … That’s all well and good, but the real meat here is the ability to add interactive elements to an iBook with minimal headaches. Presentations created in Keynote can be dragged directly into iBook Author for inclusion as an interactive widget, and those who have worked with HTML and JavaScript can create more robust widgets on their own. Also included are a nifty glossary creation tool (essentially a two-click process), and the ability to publish the iBook directly into the store.”
Apple: “iTunes U – If you’re an educator at a university, college, or K-12 school, now you have an easy way to design and distribute complete courses featuring audio, video, books, and other content. And students and lifelong learners can experience your courses for free through a powerful new app for iPad, iPhone, and iPod touch. … The free iTunes U app gives students access to all the materials for your course in a single place. Right in the app, they can play video or audio lectures. Read books and view presentations. See a list of all the assignments for the course and check them off as they’re completed. And when you send a message or create a new assignment, students receive a push notification with the new information. … The iTunes U app integrates with iBooks, iCloud, and other apps to make it easy for students to keep up with your course. For example, new iBooks Textbooks2 and other books for the course are available right from the app, where students can tap them to start reading the assigned chapter. Notes taken in iBooks are consolidated for easy reviewing in the iTunes U app. If an assignment includes watching part of a video, one tap goes straight to a specific spot in the video. And iTunes U keeps documents, notes, highlights, and bookmarks up to date across multiple devices.”
VB: “I can’t remember the last time anyone was so interested in education technology, but leave it up to Apple to whip up excitement. The company held an ‘education related’ event at New York City’s Guggenheim Museum today, where many expected it to take on the textbook industry with new, interactive e-books. … But Apple isn’t done yet. Eddy Cue, Apple’s SVP of Internet Software and Services, came on stage to discuss how the company is going to help teachers ‘reinvent the curriculum’ with iTunes U, a service that lets students download lectures and other materials from iTunes. Cue says Apple has seen over 700 million downloads from iTunes U, and that it has mostly been used for lectures. … All of this is very exciting, but it’s strange that Apple made no mention of how students can more easily get a hold of iPads in the classroom. While cool, Apple’s plans to reinvent education could leave a lot of students out in the cold.”
NJL: “The day the bookshelf shook: Four lessons for news orgs from today’s Apple iBooks announcements – The focus was on education, and Apple faces some significant hurdles in getting their products into actual schools (where textbook and technology purchasing are constricted by forces bureaucratic, fiscal, and otherwise). But in truth much of what Apple announced was squarely aimed at further disruption of the publishing industry – in this case, the book publishing industry, already facing disruption from Amazon and ebooks more broadly. … How will news organizations react to that newfound ease of publishing? … In the print book era, deciding to try one of these ideas would involve estimating the potential audience, deciding whether it’s worth investing the time to design it, guessing at a print run, figuring out how to get it in the hands of local retailers, and a host of other complications. But with ebooks – if publishing those ebooks is uncomplicated, just a few more steps than hitting File -> Save As…, built around common templates – what kinds of value could be unlocked? … Once books stop being only finished, whole things – when they can also be works in progress, works in development – the possibilities for journalists open up. … I can’t imagine news organizations need any further evidence that reading is going to keep moving from big screens to smaller ones, from stationary to mobile. But judging by a lot of news sites’ abysmal mobile experiences, maybe they do. So here’s one more data point: Apple’s investing big in a creating a new kind of reading experience for a new kind of content, and they’re completely ignoring every desktop and laptop computer in the universe.”
RWW: “In his official biography of Apple’s late cofounder, Walter Isaacson revealed that in addition to television and photography, one industry Steve Jobs was hoping to revolutionize next was textbooks, which he saw as being ‘ripe for digital destruction.’ – Today’s demonstration very much echoed Jobs’ vision for textbooks, which he saw as cumbersome, heavy and slow to update. … This is not an all together shocking direction for Apple to move into, considering its somewhat recent foray into e-books with iBooks and how the iPad is already being used for educational purposes. That the tablet form factor makes for a potentially excellent educational tool is not at all a new concept, and it’s one that Apple has already been using to help sell the iPad pretty much since day one.“
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Gerrit Eicker
RWW: “It’s hard to wrap my brain around the cold cynicism of Apple’s releasing a new tool to democratize the publishing of eBooks today, only to include in the tool’s terms and conditions a prohibition against selling those books anywhere but through Apple’s own bookstore. There’s just something so achingly awful about it. … Here’s section 2b of the End User License Agreement of the new iBook Author program. ‘B. Distribution of your Work. As a condition of this License and provided you are in compliance with its terms, your Work may be distributed as follows: (i) if your Work is provided for free (at no charge), you may distribute the Work by any available means; (ii) if your Work is provided for a fee (including as part of any subscription-based product or service), you may only distribute the Work through Apple and such distribution is subject to the following limitations and conditions: (a) you will be required to enter into a separate written agreement with Apple (or an Apple affiliate or subsidiary) before any commercial distribution of your Work may take place; and (b) Apple may determine for any reason and in its sole discretion not to select your Work for distribution.’”
GigaOM: “It’s possible that Apple is planning to open up its new iBook textbooks, either by embracing the ePub standard or making it easy to move texts out of its system and into another, so that iBooks can live alongside Inkling textbooks or CourseSmart books or Kno books — but if it is planning to do that, we didn’t hear anything about it on Thursday. All we heard was how Apple wants to do the same thing to the textbook market as it has done to recorded music and mobile gaming: that is, own and control it.“
Gerrit Eicker
Search Plus
Constine: There’s blood in the water surrounding Google Search Plus; http://eicker.at/SearchPlus
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Gerrit Eicker
Constine, TC: “Sharks Circle Around Google Search+: EPIC Cries Antitrust, Twitter Provides Evidence – There’s blood in the water surrounding Google Search+… EPIC believes that by surfacing in search results the private content shared with a user by their friends, Search+ may violate privacy. I personally don’t buy that argument. Yes, it’s a bit shocking to see private content in Google Search results where we’ve come to expect only public content. However, private content isn’t exposed to anyone that couldn’t already see it, so I think EPIC is fear mongering around privacy. … The issue is that Google has the data to surface its competitors in People and Pages, but doesn’t. Hey, maybe this is all a clever ploy to bring antitrust scrutiny to Facebook’s deal with Microsoft’s Bing to sour its IPO.”
Eldon, TC: “Google+ Search = A Way To Call The Feds In On IPO-Bound Facebook (?) – Like everyone else, I’ve been trying to get my head around why Google has force-integrated its Google+ social network into its main search feed at the expense of leading social services like Facebook and Twitter. The situation seems like an antitrust case waiting to happen, because Google could easily choose to feature the publicly available content from its social rivals in the same way it is showing its own product within its market-dominating search engine. It just hasn’t. … There could be a grand strategy for provoking the US government to investigate the market shares of search and social products as a single issue, in a way that puts Facebook on the defensive, especially as it looks to go public. … The big catch to this idea, at least for now, is that when you consider Bing’s relatively weak market share, and the lack of effect Facebook has had on it, it’s unclear if the Justice Department will take this sort of issue seriously. Facebook may be the Google of the future, but Google is the Google of the present. And maybe Google is just trying to see what it can get away with ahead of what we can expect to be habitually slow federal interest in whatever moves it makes.”
Coldewey, TC: “There has been a great quantity of vitriol corroding the social web over the last few days, a reaction to Google’s decision to optionally integrate Google+ features into their search. … Google is a datavore. All it wants to do is collect data, organize it, and then deliver it to people, peppered with ads and the occasional sales commission. Viewed from this perspective, the new social search is simple – innocuous. The biggest crime Google has committed is giving it such a cumbrous name. … A search that is ostensibly social-focused should be pulling information primarily from Facebook and Twitter, right? I agree. Yet it doesn’t. And people’s accusing fingers jumped up to point at Google, though the problem isn’t Google’s. … What rich data does Facebook share? What deep search does Twitter permit? Google can’t produce something it doesn’t have, and what it does produce isn’t destructive to search – and if it were so, it can be turned off with a click. … There’s nothing controversial about competition. Google has started a new service that gives social data prominent placement. Ironically, the fact that people are complaining that it is not integrative enough (as opposed to Twitter and Facebook initiatives, which are often not integrative at all, and sometimes deliberately exclusive) testifies to Google’s adherence to their promise of even-handedness. … I think it falls outside that area, which to me begs the question, but no doubt the discussion will continue, and Google’s actions will have repercussions further down the line.”
SEL: “Real-Life Examples Of How Google’s ‘Search Plus’ Pushes Google+ Over Relevancy – By having a dominant position in search, Google might ultimately be responsible for going above-and-beyond to include competitors. That’s part of what the current anti-trust investigations into Google are all about. One complaint over today’s move – though likely mostly about privacy – is already being readied. – Google’s job as a search engine is to direct searchers to the most relevant information on the web, not just to information that Google may have an interest in. – These suggestions would be better if they included other services, and that’s the standard Google’s search results should aim for, returning the best. … If You’re Not On Google+, You’re Not A Suggestion… Why Google+ Is A Must-Have For Marketers… Is there anyone out there who still wants to say that being on Google+ doesn’t matter? Anyone? Because when being on Google+ means that you potentially can have your Google+ page leap to the top in those sidebar results, Google+ matters. It matters more than ever before. … It’s not Google’s job to be sticking it to anyone with its search results. Those results are supposed to be showing what are the most relevant things for searchers out there. That’s how Google wins. That’s how Google sticks it to competitors, by not trying to play favorites in those results, nor by trying to punish people through them.”
RWW: “Will Bing Get A Boost Thanks To Google’s Your Way? – All of this could play well for Bing. Since 2009, the number three search engine has had a partnership with Twitter similar to the one that lapsed with Google last summer. Since the Google agreement expired, it is now easier to find tweets in Bing via realtime searches than it is in Google. At the time of the breakup in July, it was unclear which side walked away, but Bing was quick to renew its ties with Twitter and strike a similar deal with Facebook. … The fallout from search isn’t the only reason why Bing may get a boost this year. The company has improved integration of Bing with Xbox and Kinect, which helps Microsoft grab a younger demographic when gamers move their search activity online from their consoles. Bing has also been working to improve its mobile offerings, releasing a much-imtpoved Bing app for Android and iOS5. – But perhaps the biggest indication that Bing is worth paying attention to came from Google itself, when it paid $900 million to Mozilla to be the default search engine in Firefox for the next three years.“
Gerrit Eicker
Google Search Plus
Google Search goes Plus Your World: personal search adds Google Plus, global doesn’t; http://eicker.at/GoogleSearchPlus
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Gerrit Eicker
Google: “Search, plus Your World – Google Search has always been about finding the best results for you. Sometimes that means results from the public web, but sometimes it means your personal content or things shared with you by people you care about. … We’re transforming Google into a search engine that understands not only content, but also people and relationships. We began this transformation with Social Search, and today we’re taking another big step in this direction by introducing three new features: Personal Results, which enable you to find information just for you, such as Google+ photos and posts-both your own and those shared specifically with you, that only you will be able to see on your results page; Profiles in Search, both in autocomplete and results, which enable you to immediately find people you’re close to or might be interested in following; and, People and Pages, which help you find people profiles and Google+ pages related to a specific topic or area of interest, and enable you to follow them with just a few clicks. Because behind most every query is a community. – Together, these features combine to create Search plus Your World. Search is simply better with your world in it, and we’re just getting started. … When it comes to security and privacy, we set a high bar for Search plus Your World. Since some of the information you’ll now find in search results, including Google+ posts and private photos, is already secured by SSL encryption on Google+, we have decided that the results page should also have the same level of security and privacy protection. That’s part of why we were the first major search engine to turn on search via SSL by default for signed-in users last year. … We named our company after the mathematical number googol as an aspiration toward indexing the countless answers on webpages, but that’s only part of the picture. The other part is people, and that’s what Search plus Your World is all about.”
SEL: “Google’s search results are undergoing their most radical transformation ever, as a new ‘Search Plus Your World’ format begins rolling out today. It finds both content that’s been shared with you privately along with matches from the public web, all mixed into a single set of listings. … The new system will perhaps make life much easier for some people, allowing them to find both privately shared content from friends and family plus material from across the web through a single search, rather than having to search twice using two different systems. – However, Search Plus Your World may cause some privacy worries, as private content may appear as if it is exposed publicly [it is not]. It might also cause concern by making private content more visible to friends and family than those sharing may have initially intended. … ‘The social search algorithm, and the personal search algorithm, and the personalized search algorithm are actually one algorithm now, and we are merging it in a way that is very pleasant and useful,’ said Amit Singhal, who oversees Google’s ranking algorithms, when I talked with him about the new features. … Search Plus Your World doesn’t cover content on Facebook. Or Twitter. Or Flickr. Or any social network or place where content might be shared to a more limited audience. Currently, ‘Search Plus Your World’ would be better described as ‘Search Plus Google+’ … As said, the ability to search for private content on Google+ isn’t new. However, I wonder if having it integrated into Google’s search results itself might cause some surprises and issues for both Google and its users. … Don’t like the idea of personalized search? Disappointingly, Google didn’t go the opt-in route. Instead, you have to deliberately opt-out. … Personalized Is The New ‘Normal’ … Overall, I like the integration that allows for searching through private and public material. As I’ve said, I think many people will find it useful. – I do think there are some additional privacy controls that could be added, in particular, the ability for people to opt their content out of being found through search, if they want. … Yes, there are things that Facebook or Twitter might not allow, not without Google cutting deals or agreeing to terms it may not want to.”
RWW: “If you’re like me, you’ve dreaded this day. Just last week, I wrote that Google+ was going to mess up the Internet by turning Web search into a popularity contest. But the new Google unveiled today leaves the user in control. ‘Search, plus Your World,’ Google has called it. It’s two kinds of search, and they’re separate. If you don’t want Google+-flavored results, just switch to global mode. You can even turn off personalized search altogether. … Even when you search in personal mode, Google wants to show you the most relevant result at the top, even if its not from Google+. Prior to today’s update, this wasn’t happening reliably. The source of my concerns about Google+ was the prominence of Google+ results in search when outside Web results were more relevant. … Of course, this mode will still privilege content posted to Google+ ahead of other social networks. … But today’s ‘Search, plus Your World’ update actually softens the impact of Google+ on search. Google+ content is better integrated with outside stuff now, and, of course, it’s optional, even for logged-in users. There are still problems with the state of Google search, but none of them are as dire as they were a week ago. – Now that Google users have control over the level of personalization, I don’t think Google+ will mess up the Internet anymore. Social SEO will not take over, because natural search results still matter. My fear last week was that anyone who wanted to use Google would be forced to use Google+. Today’s update shows good faith. Google has given its users control.”
GigaOM: “Google+ just got a new killer app: search – Google has begun to integrate Google+ posts, pages and profiles into its Google.com search results. The move is meant to personalize search, and offers some interesting opportunities for content discovery – but first and foremost, it’s gonna be a big boost for Google+ itself. … The new Google+ search integration comes with a kind of on-off switch, making it possible to switch back and forth between the classic Google view of the world and a more personalized version. Users who opt for the personal approach will get to see relevant posts from the people they have added to their circles as well as pages from brands and celebrities relevant to their search results. … I’ve long argued that Hangouts are a kind of killer app for Google+. With the launch of personalized search, the service just got a new killer app.”
TC: “What most alarms me about today’s ‘Google Search Plus Your World’ announcement is how it will distort name searches. When I Google someone’s name, I’m typically looking for a Wikipedia entry, their Twitter account, a personal website, or an author page on their blog. … I know getting people to sign up for Google+ is crucial to tying people’s behavior across Google products to their identity to power ad targeting. But seriously Google, best-in-class search is why we love you. Is it really worth sacrificing your integrity to drive signups?”
VB: “Twitter is not happy with Google’s new social search features. So unhappy, in fact, that the company is calling it a ‘bad day for the Internet’ and media overall. ‘We’re concerned that as a result of Google’s changes, finding this information will be much harder for everyone,’ the company said in a statement. ‘We think that’s bad for people, publishers, news organizations and Twitter users.’ … One Google spokesperson told VentureBeat: ‘For years now we’ve been working with our social search features to help you find the most relevant information from your friends and social connections, no matter what site that content is on. However, Google does not have access to crawl all the information on some sites, so it’s not possible for us to surface all that content. Google also doesn’t have access to the social graph information from some sites, so it’s not possible to help you find information from those people you’re connected to.’”
GigaOM: “Is adding Google+ to search a red flag for regulators? – Neither side has said why the arrangement with Twitter came to an end (sources say the company wanted a lot more money in return for its data), but today’s note about unfair competition suggests the two won’t be working together any time soon – and the odds of Facebook suddenly wanting to make its data available seem equally remote. But as others have pointed out, Google is being somewhat disingenuous when it says it can’t get information from Twitter, since all tweets and profile info (unless explicitly hidden by a user) is available to be crawled and indexed by anyone, including Google.”
TC: “But Twitter does have a point: people trust Google to serve up the most timely, relevant information possible. And without Twitter’s data, it’s going to have a hard time doing that. Of course, Google probably already has its own answer to this drafted, and I suspect it reads something like, ‘if Twitter wants people to find tweets in Google, they can open up their API.’ I’m reaching out to them for their official response now. – Update: Google just posted this response to its official Google+ Page: ‘We are a bit surprised by Twitter’s comments about Search plus Your World, because they chose not to renew their agreement with us last summer, and since then we have observed their rel=nofollow instructions.’”
RWW: “Sure they’re concerned. Is it true, though? It’s not like Twitter’s own search tools are that helpful; Google is still the best Twitter search tool there is. It recently acquired Julpan, a social search company, so maybe Twitter has a better idea. But if you search for content that’s on Twitter, Google will find it. If Twitter wants full-featured integration into Google search, that’s up to them. I’m sure Google would be delighted to oblige. – Nothing about today’s update makes things worse for Google’s competitors in Google results. If anything, it just means they have more work to do.“
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webwerkstatt
Google ist still no.1 and they will keep their position for years. Twitter is only a short message service and an integration would be great for them
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Gerrit Eicker
Well, I suppose Twitter wouldn’t be Twitter if it’d be “only a short message service”, but that’s just my 2 cents. – But I’m with you regarding the question who’s got to deliver: it’s Twitter, not Google. Twitter will have to decide if they want money or attention…
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Gerrit Eicker
2012
Reviewing 2011 and welcoming 2012: What’s been news and what’ll be news in the year ahead? http://eicker.at/2012
Gerrit Eicker
Predictions for 2012
Thoughtful new year’s predictions on media, social media, analytics, S/CRM, big data; http://eicker.at/PredictionsFor2012
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Gerrit Eicker
Guardian: “Media predictions for 2012: press and digital – Press – [W]ith print sales continuing to fall and advertising revenue stubbornly refusing to grow, publishers will axe more regional and local titles. … National titles will suffer print declines too, just as they have done for five and more years. It is doubtful that any will close in 2012, but the tabloids will rue the day they brought Leveson down on their heads. … – Digital – It is one of the most hotly anticipated flotations in US corporate history; on track to be the biggest internet public offering since Google. For Mark Zuckerberg and his seven-year-old social network, 2012 will be the year when Facebook goes public. … In the digital world, 2011 will always be remembered for one thing: the untimely passing of Steve Jobs. … Having transformed digital music, smartphones and tablet computers in recent years, Apple’s next big bet looks set to be TV. Apple is reported to have fast forwarded its planned assault on the living room since Jobs’s death, with ideas focusing on software that recognises viewers’ tastes across a number of devices without the hinderance of a remote control. Expect more on this in 2012.”
Forbes: “Social Media Predictions For 2012 – Companies sometimes gripe that social media is useless as a branding tool. – For marketers, converting messages into transactions is the Holy Grail, but if they don’t quickly materialize through new media outlets, that’s no reason to throw in the towel. Facebook, Twitter, YouTube and other outlets are constantly evolving and experimentation is necessary to find success. – Once we accept that ‘social’ does not equal ‘transactional’ we’ll all be a lot more adept at using it in 2012. … Geo-location has been an important marketing tool for a few years, but in 2012 it will become more personal and more transactional, especially in social-media marketing. … How will that work? Look for marketers to motivate and change behavior through geo-location tools and social gaming. … There’s a reciprocal relationship between the check-in and the reward, which is what game dynamics are about-rewarding behavior through real and virtual currency. … These are ways for brands to say, ‘Believe in us, be part of our community, and when you engage with us, we notice.’ It’s that acknowledgement that creates loyalty, advocacy and drives earned-media value. … Would it surprise anyone to think Facebook will become the overlay of the Internet experience? It may not happen in 2012 but it certainly will in our lifetimes. … As marketers build the bridge to commerce through online communities, it is imperative that they do not cannibalize them for the sake of transactions. … Imagine being at a party with people you know and feel comfortable with, and then suddenly, an outside group of revelers crashes your bash. It’s not the same party anymore. You don’t want to be there. You aren’t going to stick around. … Brands in 2012 must create a social world of personalization. – Facebook has built a model for this. Its ‘pages’ function enables brands to engage customers on a virtual island and have a theme party of their choosing. … The Facebook triad of Pages-Ads-Stories is one example of how to create a loop using paid media dollars to drive earned media. … The best kind of media is organic earned media. In 2012, social media as a bridge to commerce may seem obvious, but the journey will be much more interesting-and lucrative.”
HBR: “Six Social Media Trends for 2012 – Social media continues to move forward toward business integration, a trend that I identified last year. … I was also partially accurate in predicting that Google would ‘strike back’ in 2011. They did, with Google Plus, a formidable initiative that acts as Google’s ‘social layer’ to the Web. … So what can we expect in 2012 in a world that seems to grow ever connected by the hour? Here are six predictions to ponder, in no particular order: Convergence Emergence. For a glimpse into how social will further integrate with ‘real life,’ we can look at what Coca Cola experimented with all the way back in 2010. … These types of ‘trans-media’ experiences are likely to define ‘social’ in the year to come. … The Cult of Influence. In much the same way that Google has defined a system that rewards those who produce findable content, there is a race on to develop a system that will reward those who wield the most social influence. … Gamification Nation. No we’re not taking about video games. Rather, game-like qualities are emerging within a number of social apps in your browser or mobile device. From levels, to leaderboards, to badges or points, rewards for participation abound. … Social Sharing. Ideas, opinions, media, status updates are all part of what makes social media a powerful and often disruptive force. The media industry was one of the first to understand this, adding sharing options to content, which led to more page views and better status in search results. What comes next in social sharing is more closely aligned with e-commerce or web transactions. … Social Television. For many of us, watching television is already a social act, whether it’s talking to the person next to you, or texting, tweeting, and calling friends about what you’re watching. But television is about to become a social experience in a bigger and broader sense. … The Micro Economy. Lastly as we roll into 2012, watch for a more social approach to solving business problems through a sort of micro-economy… a new future reality where economic value is directly negotiated and exchanged between individuals over institutions.”
WMG: “Social Media Analytics – A lot of the platforms I deal with in Social Media Analytics were in the process of being acquired and as I am the most connected with this space than any other, I’ll start with it… by the end of 2012, most of them will have been acquired. … Google, as I covered, will enter the space as a collection system and PR type dashboard… Google will become the market leader, forcing standards in Social Media Measurement that industry needs but lacked the consensus to enact. … As a result of the imminent appearance of Google in 2012 as the emerging market leader in SMM, the remaining independent firms will face choices of consolidation (mergers of disparate platforms) or will hurry off to sell themselves to advertising, marketing, market research or PR agencies that haven’t been able to scale social listening, successfully. … Analytics platforms will improve or incorporate mobile Analytics, which, to a large extent, has been lacking in the first and second generation platforms. … It’s not much of a stretch that as more and more people are using mobile devices, and the mobile devices are becoming more powerful, that more time will be spent generating social media, and that by the end of 2012, social media data will, for all it’s limitations, be a must have for most businesses to capture. … I think there’s a good bet that Web Analytics and Social Media Analytics will merge in 2012…”
ZDNet: “CRM 2012 Forecast – The Era of Customer Engagement – Part I – What customer engagement does mean (so there is no nebulosity here) is the company’s and the customer’s relationship is defined by the customer’s ongoing involvement with the company for their own specific reasons. The company doesn’t have to know all of them. – It does mean that it is an era where the engagement the customer has with the company is controlled by the customer – and it can be at any level. … It does mean that the company model is to provide the customer with the products, services, tools and experiences that the customer needs to make an intelligent decision on how they want to be (selectively) engaged with the company. … It does mean the provision of a measurable result when it comes to that engagement via direct or indirect impact on revenue or some other key performance indicators that show the value of the engagement to the company – and the customer. … It does mean the use of systems of engagement … which are systems that foster the interaction of the company with the customer. … The Era of the Social Customer Ends… – CRM began to morph into Social CRM, business into social business, and internal collaboration became more than just an advanced idea and was put into practice at many of the Global 2000 companies and some even smaller than that. … For the first time, we began seeing leading academicians and consultants, like Dr. V. Kumar, create a quantifiable metric for the revenue impact that social customers were having on a company that was designed to work with the traditional measure of customer lifetime value (CLV). …The Era of Customer Engagement Begins – The social customer is no longer a customer to gawk out, just a customer to deal with – like any other customer, with one explicit difference. … What defines the Era of Customer Engagement more than anything is that so-called social channel strategy is now a normal part of multichannel strategy for the company. To be clear, customer engagement means that customers are part of the company’s collaborative value chain. The customer selects how they want to interact with you, and hopefully uses your products, services, tools and consumable experiences to make that decision.”
PG: “CRM 2012 Forecast-The Era of Customer Engagement Begins- Part II – Gamification, while often over hyped and misunderstood, is a concept that has increasingly important business value. … Insight Solutions will emerge as a technology category of its own – One thing that we can’t ignore (okay, that I can’t ignore) is that if customer engagement is to work, then insights into how customers want it to work are becoming increasingly necessary. The current generation of social media monitoring tools with a few exceptions – Radian6 and Attensity come immediately to mind… There are a number of emerging players in this space which I’m calling ‘insight solutions’ who have been misplaced in or evolved from other market categories. … This is not to say that more ‘traditional’ analytics such as text and sentiment analysis, business intelligence, etc are going to be replaced or suffering. In 2012, they will be even more important than they are now. … Analytics as a whole is becoming fundamental to all business strategy. 2012 brings more of that than ever and the rise of a new category customer-focused solution that provides a combination the surfacing of dynamic information and the analysis of that behavior as dynamically as it is surfaced. … In 2011, we saw a significant shift away from the pure left-brained messaging of CRM toward a much stronger focus on customer interactions, engagement and behaviors. … Social marketing becomes an integral part of an explosive marketing automation sector – In other words, there is a recognition that social channels are now part of the mainstream and that they are additions to the channels that we’ve reached customers on traditionally. … 2012 will bring us continued explosive growth in marketing, especially social marketing because we have reached ubiquity when it comes to utilizing social channels as part of campaign planning.”
ORR: “Five big data predictions for 2012 – This year has seen consolidation and engineering around improving the basic storage and data processing engines of NoSQL and Hadoop. That will doubtless continue, as we see the unruly menagerie of the Hadoop universe increasingly packaged into distributions, appliances and on-demand cloud services. … Hadoop’s batch-oriented processing is sufficient for many use cases, especially where the frequency of data reporting doesn’t need to be up-to-the-minute. However, batch processing isn’t always adequate, particularly when serving online needs such as mobile and web clients, or markets with real-time changing conditions such as finance and advertising. … Your own data can become that much more potent when mixed with other datasets. For instance, add in weather conditions to your customer data, and discover if there are weather related patterns to your customers’ purchasing patterns. … As data science teams become a recognized part of companies, we’ll see a more regularized expectation of their roles and processes. One of the driving attributes of a successful data science team is its level of integration into a company’s business operations, as opposed to being a sidecar analysis team. … [I]sualization fulfills two purposes in a data workflow: explanation and exploration. While business people might think of a visualization as the end result, data scientists also use visualization as a way of looking for questions to ask and discovering new features of a dataset. – If becoming a data-driven organization is about fostering a better feel for data among all employees, visualization plays a vital role in delivering data manipulation abilities to those without direct programming or statistical skills.“
Gerrit Eicker 15:17 on 8. February 2012 Permalink |
Time: “Is Google In Danger of Being Shut Out of the Changing Internet? – The upcoming IPO of Facebook, the flak surrounding Twitter’s decision to censor some tweets, and Google’s weaker-than-expected 4th-quarter earnings all point to one of the big events of our times: The crazy, chaotic, idealistic days of the Internet are ending. … The old Internet on which Google has thrived is still there, of course, but like the wilderness it is shrinking. … The danger to Google, in other words, is that as social networking, smartphones and tablets increasingly come to dominate the Internet, Google’s chance to earn advertising revenues from searching will shrink along with its influence. … Don’t get me wrong: Google is still a force, just as Microsoft, Intel and IBM are. But they are no longer at the epicentre of the zeitgeist. Like Microsoft before it, Google can fight the good fight on many different fronts. Whether it can ever find an engine of growth capable of supplanting its core business is another question.”
Battelle: “It’s Not Wether Google’s Threatened. It’s Asking Ourselves: What Commons Do We Wish For? – If Facebook’s IPO filing does anything besides mint a lot of millionaires, it will be to shine a rather unsettling light on a fact most of us would rather not acknowledge: The web as we know it is rather like our polar ice caps: under severe, long-term attack by forces of our own creation. … We lose a commons, an ecosystem, a ‘tangled bank’ where serendipity, dirt, and iterative trial and error drive open innovation. … What kind of a world do we want to live in? As we increasingly leverage our lives through the world of digital platforms, what are the values we wish to hold in common? … No gatekeepers. The web is decentralized. Anyone can start a web site. … An ethos of the commons. The web developed over time under an ethos of community development, and most of its core software and protocols are royalty free or open source (or both). … No preset rules about how data is used. If one site collects information from or about a user of its site, that site has the right to do other things with that data… Neutrality. No one site on the web is any more or less accessible than any other site. If it’s on the web, you can find it and visit it. … Interoperability. Sites on the web share common protocols and principles, and determine independently how to work with each other. There is no centralized authority which decides who can work with who, in what way. … So, does that mean the Internet is going to become a series of walled gardens, each subject to the whims of that garden’s liege? – I don’t think so. Scroll up and look at that set of values again. I see absolutely no reason why they can not and should not be applied to how we live our lives inside the worlds of Apple, Facebook, Amazon, and the countless apps we have come to depend upon. … I believe in the open market of ideas, of companies and products and services which identify the problems I’ve outlined above, and begin to address them through innovative new approaches that solve for them. I believe in the Internet. Always have, and always will.”
Winer: “I don’t love Google but… John Battelle is right. Google defined the web that we like, and the web we like defined Google. Having Google break the contract is not just bad for Google, it’s bad for the web. – Two take-aways from this: 1. We should be more careful about who we get in bed with next time. 2. We probably should help Google survive, but only to the extent that they support the open web that we love.”
Scoble: “It’s too late for Dave Winer and John Battelle to save the common web – The lesson today, four years later, is that the common web is in grave threat, not just from Facebook’s data roach motel but from Apple’s and Amazon’s and, now, Google. … Now do you get why I really don’t care anymore? The time for a major fight was four years ago. – I understood then what was at stake. – Today? It’s too late. My wife is a great example of why: she’s addicted to Facebook and Zynga and her iPhone apps. – It’s too late to save the common web. It’s why, for the past year, I’ve given up and have put most of my blogging into Google+. I should have been spending that effort on the web commons and on RSS but it’s too late. … I’m not going back to the open web. Why? The juice isn’t there. … What’s Dave Winer’s answer? He deleted his Facebook account and is working hard to try to get people to adopt RSS again. Sorry, Dave, but Twitter is a better place to get tech news. … So, cry me a river. I’m a user. I tried to stick up for the common web in 2008. Where was the protest then? I was called an ‘edge case’ and someone who should be ignored. … Today? No, don’t put me on stage at conferences. Get regular people, like my wife, who could tell you why they don’t like the open web and, why, even, they are scared of it. … John, where were you? At least Dave has been consistently trying to keep us putting content on blogs and on RSS, which ARE the open common web. It’s just that it’s too late. We’re firmly locked back in the trunk and the day for blowing open the trunk has come and gone.”
Winer: “Scoble: I’ll go down with the ship – Then I saw the web. It meant everything to me, because now there was no Apple in my way telling me I couldn’t make programming tools because that’s something they had an exclusive on. I was able to make web content tools, and evolve them, and get them to users, and learn from our experiences, without the supervision of any corporate guys, who see our communities as nothing more than a business model. – So Scoble, you can go enjoy whatever it is you like about Facebook. I can’t imagine what that might be. I don’t use it because that would be like going back to the system that didn’t work. I’d rather work for a very small minority of free users, than try to be an approved vendor in a world controlled by a bunch of suits. For me that’s the end. I’d rather go make pottery in Italy or Slovenia. … To me Facebook already feels over. I really don’t feel like I’m missing anything. Look at it this way. There’s lots of stuff going on right now that I’m not part of. That’s the way it goes. Me and Facebook are over. It’s going to stay that way. And if I’m on a ship that’s sinking, well I’ve had a good run, and I can afford to go down with the ship, along with people who share my values. It’s a cause, I’ve discovered, that’s worth giving something up for.”
Boyd: “Facebook is the new AOL, despite the market cap. But it’s headed for a hard landing for other reasons than Winer is pushing. Facebook will fail because of the imminent rise of social operating systems – future versions of iOS, Mac OS X, and Android – which will break the Facebook monolith to bits.”
Dyson: “Is the Open Web Doomed? Open Your Eyes and Relax – I’m wading into an argument that I think may be overblown. With Facebook going public and Google threatened by apps and closed services such as FB, is the open web doomed? You might think so after reading the dueling blog posts of John Battelle, Robert Scoble and Dave Winer in the past few days. But things are a bit more complicated. … So what’s the difference between paternalism and our duty to save people from tyrants or from companies whose privacy statements are incomprehensible? If people are happy with Facebook, why should we disturb them? If the Iraqis weren’t going to topple Saddam Hussein, what right – or obligation – did we outsiders have to do so? … Of course, we can also be part of the backlash…I’m not saying don’t be part of the backlash; I’m just suggesting that the backlash will work – abetted by the march of technology and user neophilia. … Right now, we’re moving slowly from open data and APIs and standards, to a world of Facebook and apps. We’re likely to see abandonment of the DNS by consumers both because of those apps, and a tragedy of the commons where new Top-Level Domain names (.whatevers and .brands) confuse users and lead to more use of the search box or links within apps. … I don’t actually think we’re facing a world of no choices. In fact, we all have many choices … and it’s up to us to make them. Yes, many people make choices I despise, but this is the world of the long tail. Of course, the short, fat front is always more popular; it all gets homogenized and each individual gets either one central broadcast, or something so tailored he never learns anything new, as in Eli Pariser’s filter bubble… That’s exactly when some fearless entrepreneur will come along with something wild and crazy that will totally dominate everything 10 years later.”