Media and Twitter
Pew: How mainstream media outlets use Twitter. Who tweets when, how, and how often? http://eicker.at/MediaTwitter
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Gerrit Eicker
HuffPo Acquires Localocracy
HuffPo (aka HPMG, aka AOL) acquires Localocracy, local platform for registered voters; http://eicker.at/HuffPoLocalocracy
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Gerrit Eicker
AOL: “The HuffingtonPost Media Group (HPMG), a leading source of news, opinion, entertainment, community and digital information, today makes several key announcements: (1) HPMG is acquiring Localocracy, a groundbreaking online engagement platform enabling citizens to solve problems in their communities, and its founders, Conor White-Sullivan and Aaron Soules, and technology lead, Jay Boice, are joining the Huffington Post Media Group to work on the intersection of editorial and technology, and deepen the sites’ engagement with users; (2) The Huffington Post (HuffPost) is launching four sites this week; today, Huff/Post50, with Rita Wilson as editor-at-large; HuffPost Gay Voices; and HuffPost Weddings; tomorrow, HuffPost High School. They are the latest of 21 new verticals since The Huffington Post merged with AOL in March; (4) Lisa Belkin is joining HPMG as Senior Columnist from The New York Times, where she wrote the ‘Motherlode’ blog. She’ll be covering parenting, work/life balance and family; and (5) HuffPost has recently achieved record size and engagement, with its largest number of UVs ever, 37MM, and greatest number of monthly comments, 5.1MM. In an important milestone, the site also surpassed 1 billion page views for the first time.”
Localocracy: “…is an online town common where registered voters using real names can weigh in on local issues. – Citizens Have a real influence on issues that matter – Governments Engage with real constituents – Journalists Find the real stories”
VB: “Localocracy, based in Amherst, Mass., was founded in 2009 to help citizens better engage with local issues and coordinate with others on how to fix them. The company plans to expand on its local democracy ambitions with the help of HuffPo’s community platform and massive audience. ‘What we’ve learned with Localocracy is that by harnessing user-generated content, we’re able to unleash a lot of people power,’ founders Conor White-Sullivan and Aaron Soules said in a statement today. ‘Our methodology is simple: we believe that everyone is an expert about something, so we want to give voice to that expertise and allow an exchange of ideas for all to see and participate in.’”
TNW: “It’s unclear if Localocracy will continue in its current form. The wording of the press release makes the acquisition sound like a talent grab to build similar platforms for Huffington Post Media Group (HPMG), stating that the team ‘will build on their innovative approach to enhancing local democracy while leveraging HPMG’s powerful online community platform to engage its large and networked audience. Also joining the Group from Localocracy is Jay Boice, who will be instrumental in building new technologies to support enhanced online community interaction.’”
ATD: “The Huffington Post Media Group, which says it has topped one billion page views for the month of August, has bought an online grassroots platform called Localocracy. – The price for the site, whose key execs will join the AOL content unit, is under $1 million, said sources close to the situation.”
BW: “Huffington Post said it logged more than 1 billion page views and 37 million readers in August, citing measurement firm ComScore Inc. New York-based AOL said it has introduced 21 new sites since acquiring Huffington Post in March.“
Gerrit Eicker
ACSI Social Media 2011
ACSI: Social media services struggle with customer satisfaction. Facebook opens door for Google Plus; http://eicker.at/ACSISocialMedia2011
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Gerrit Eicker
ACSI: “The social media market is primed for a new player that allows users to connect with friends, according to the 2011 American Customer Satisfaction Index (ACSI) E-Business Report, produced in partnership with customer experience analytics firm ForeSee Results. Despite a small improvement this year, Facebook (+3% to 66) is the lowest-scoring site, not only in the social media category, but of all measured companies in this report. The survey was conducted last month, before the widespread introduction of Facebook’s biggest competitor, Google+, but Facebook’s low score indicates that Google+ could easily pounce and gain market share if they can provide a superior customer experience. – ‘We don’t know yet how Google+ will fare, but what we do know is that Google is one of the highest-scoring companies in the ACSI and Facebook is one of the lowest,’ said Larry Freed, president and CEO of ForeSee Results. ‘An existing dominance of market share like Facebook has is no longer a safety net for a company that is not providing a superior customer experience.‘ – Facebook is just one story emerging from today’s report. The ACSI E-Business Report covers three categories of e-business: social media, portals and search engines, and online news. This is the twelfth annual report of its kind, allowing companies and analysts to track the performance of these organizations over time by a critical metric: customer satisfaction. – Wikipedia (+1% to 78) takes the top spot, while YouTube (+1% to 74) comes in a distant second. Myspace drops from this year’s Index because there were not enough users to create a statistically significant sample. Overall, social media is one of the lowest-scoring industries measured by the ACSI – only airlines, newspapers, and subscription television services score lower. – Google leads the search engine and portals category (up 4% to 83), but Bing follows closely, jumping an impressive 7% in one year to 82. Anything over 80 is generally considered an excellent score. Bing has grown in market share over the last year and makes up roughly 17% of the search engine market, up from 9% last year. – ‘While Google+ is the challenger to Facebook’s established dominance in the social media sphere, in the search engine wars, Google is king and Bing is hoping to be a contender,’ added Freed. ‘Last year, Google’s customer satisfaction score was three points higher than Bing’s. This year, that gap narrows to one point. Bing is showing it can challenge Google in terms of revenue, market share, and the customer experience.‘”
Gerrit Eicker
Huffington Goes AOL
Aol. acquires The Huffington Post (HuffPo) for $315M: Arianna Huffington stays editor-in-chief; http://eicker.at/HuffingtonAol
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Gerrit Eicker
HuffPo: “AOL Inc. announced today that it has entered into a definitive agreement to acquire The Huffington Post, the influential and rapidly growing news, analysis, and lifestyle website founded in 2005, which now counts nearly 25 million unique monthly visitors. … The transaction will create a premier global, national, local, and hyper-local content group for the digital age – leveraged across online, mobile, tablet, and video platforms. The combination of AOL’s infrastructure and scale with The Huffington Post’s pioneering approach to news and innovative community building among a broad and sophisticated audience will mark a seminal moment in the evolution of digital journalism and online engagement. … As part of the transaction, Arianna Huffington, The Huffington Post’s co-founder and editor-in-chief, will be named president and editor-in-chief of The Huffington Post Media Group, which will include all Huffington Post and AOL content, including Engadget, TechCrunch, Moviefone, MapQuest, Black Voices, PopEater, AOL Music, AOL Latino, AutoBlog, Patch, StyleList, and more.”
Huffington: “By combining HuffPost with AOL’s network of sites, thriving video initiative, local focus, and international reach, we know we’ll be creating a company that can have an enormous impact, reaching a global audience on every imaginable platform. … Far from changing our editorial approach, our culture, or our mission, this moment will be for HuffPost like stepping off a fast-moving train and onto a supersonic jet. We’re still traveling toward the same destination, with the same people at the wheel, and with the same goals, but we’re now going to get there much, much faster.”
ATD: “For AOL, the deal gives them a site that is very good at generating lots page views and impressions very efficiently–which is the company’s whole thrust these days. – That means lots more ad inventory to sell and an injection of content talent, giving AOL more scale it desperately needs. – The move also obviously gives AOL a much-needed editorial identity and cohesion, which it doesn’t really have. … Five time multiple to the Huffington Post’s $65 million in expected revenue for the coming year, one-eighth of AOL’s market valuation, the offer was accepted quickly.”
Guardian: “The sale to AOL marks a personal triumph for Ariana Huffington, the colourful and controversial co-founder of the site that bore her name, who under the terms of the deal is given a new role as president and editor in chief of a unit to be named Huffington Post Media Group, and includes management of AOL’s sprawling news operations and other media enterprises such as TechCrunch and MapQuest. … Originally a politics blog aimed at Democrats, the Huffington Post branched out into celebrity coverage and turned itself into one of the biggest pieces of real estate in online news media in the US, rapidly overtaking more established media organisations such as the Washington Post by deftly utilising the internet to exploit untapped markets.”
NYT: “The deal will allow AOL to greatly expand its news gathering and original content creation, areas that its chief executive, Tim Armstrong, views as vital to reversing a decade-long decline. … By handing so much control over to Ms. Huffington and making her a public face of the company, AOL, which has been seen as apolitical, risks losing its nonpartisan image. Ms. Huffington said her politics would have no bearing on how she ran the new business. … One of The Huffington Post’s strengths has been creating an online community of readers with tens of millions of people. … The sale means a huge payout for Huffington Post investors and holders of its stock and options, who stand to profit earlier than if the company had waited to grow large enough for an initial public offering. … ‘The reason AOL is acquiring The Huffington Post is because we are absolutely passionate, big believers in the future of the Internet, big believers in the future of content,’ Mr. Armstrong said.”
RWW: “Can the Huffington Post strategy bring in as much or more revenue than that? While eyeballs have come online fast, ad revenues have been much slower to move. That’s in large part because in the old media world, advertisers used to say “half my advertising is wasted, I just don’t know which half that is. So they bought both halves. Online, that’s not the case. Every click and every conversion is countable – so ad buys can be made much more rational. Thus much less media gets sponsored. It’s hard to say how this is all going to play out in the long run. – AOL is making a strong move, though, in spending more than an entire financial quarter’s subscription revenue on one big content shop and its leadership.”
TC: “Arianna Huffington’s genius is to churn out enough SEO crap to bring in the traffic and then to use the resulting advertising revenue – and her personal influence – to employ top class reporters and commentators to drag the quality average back up. And somehow it works. In the past six months journostars like Howard Fineman, Timothy L. O’Brien and Peter Goodman have all been added to the HuffPo’s swelling masthead, and rather than watering down the site’s political voice, it has stayed true to its core beliefs. Such is the benefit of being bank-rolled by a rich liberal who doesn’t give a shit.”
Gerrit Eicker
Huffington vs. Downie
Huffington to Downie on aggregation: Most sites understand the value of the link economy; http://j.mp/aqjOJv
Gerrit Eicker
News Parasites
Downie, formerly Washington Post, on HuffPo: Parasites living off journalism produced by others; http://j.mp/c19Ngv
Gerrit Eicker
Local Paywalls Will Not Pay Off
Mutter: Local news rivals will doom publisher paywalls at Yahoo, AOL, HuffPo; http://j.mp/9DWWUB
Gerrit Eicker
HuffPo Goes Twitvertising
The Huffington Post has started offering marketers the ability to place paid tweets; http://j.mp/5orXsk
Gerrit Eicker 08:26 on 15. November 2011 Permalink |
Pew – Content Analysis Shows an Evolving Relationship: “For nearly every news organization, Twitter has become a regular part of the daily news outreach. But there are questions about how those organizations actually use the technology: How often do they tweet? What kind of news do they distribute? To what extent is Twitter used as a new reporting tool or as a mechanism for gathering insights from followers? – To answer some of these questions, the Pew Research Center’s Project for Excellence in Journalism and The George Washington University’s School of Media and Public Affairs collaborated on a study of Twitter feeds from 13 major news organizations. … The research, which examined more than 3,600 tweets over the course of a week, reveals that these news organizations use Twitter in limited ways-primarily as an added means to disseminate their own material. … The news organizations were much more similar in the focus of their Twitter activity. The vast majority of the postings promoted the organizations’ own work and sent users back to their websites. … This is not to say that news organizations are not tapping into public sentiment on Twitter through other means. … Still, these findings reveal limited use of the institution’s public Twitter identity, one that generally takes less advantage of the interactive and reportorial nature of the Twitter.”
Pew – Who Tweets When and How Often: “One way they differed was in the overall number of separate organizational Twitter feeds or channels offered. On average, the outlets studied offered 41 organizational Twitter feeds, ranging from the general-such as politics-to the narrow-such as Civil War or cycling. The Washington Post offered the largest number of separate feeds, at 98. The Daily Caller, a conservative web-only news operation led by former cable personality Tucker Carlson, offered the fewest, a single feed. – Major national newspapers tend to offer the most: As a group the four papers studied average 74. The three cable news channels average 45. The rest of the outlets studied-broadcast television, audio, online-only and local newspapers-average 18 Twitter feeds per outlet. … Across the news organizations studied, the number of followers varied dramatically, though that number was not necessarily tied directly to the outlet’s audience size in other platforms (i.e. television ratings or print circulation). CNN had more than twice the number of followers for its main news feed as Fox News did, yet Fox programs have higher ratings on television. The New York Times, which led among national newspapers in number of followers on Twitter, falls behind The Wall Street Journal and USA Today in print circulation.”
Pew – The News Agenda on Twitter vs. Traditional Platforms: “The news agendas of the mainstream media and that of their analog presence on Twitter were strikingly similar during the week in which both were studied. … Even with a similar emphasis on top stories, one difference in the way news functions in the legacy platforms versus on Twitter is priority. While the total number of posts on Twitter may be more about one subject than another, there is no structural hierarchy to posts. No one post is given higher priority, or ‘front-page status,’ other than in how much they are shared. In 140 characters, everything is fairly equal.”
Pew – Sharing and Gathering Information: “In general, the major news organizations studied used Twitter to direct audiences to web content that the news organization had produced and posted online. But by and large, news outlets were not using Twitter in more interactive ways, or as a reporting tool. … Just 2% of the tweets examined from the main organizational Twitter feeds asked followers for information-either to help inform a story or to provide feedback. Even the most active outlets rarely or never solicited information from their followers. Less than 1% of the tweets from The New York Times, 3% from The Washington Post and 3% from The Huffington Post (one of two online-only news outlets studied) solicited information. … One notable exception to this was Fox News. Although the main Fox News feed had light activity on Twitter, fully one-fifth of its limited tweets (10 of the 48 tweets in the period examined) directly solicited information from followers. … Mainstream news organizations primarily use Twitter to move information and push content to readers. For these organizations, Twitter functions as an RSS feed or headline service for news consumers, with links ideally driving traffic to the organization’s website. Ninety-three percent (93%) of tweets on mainstream Twitter feeds contained a link that drove traffic back to its home site.”
Pew – Little Use of Retweet Function: “Researchers found that retweeting is rare, and retweets do not often originate outside the news organization. Only 9% of the tweets examined were retweets. Of these, 90% originally appeared on another Twitter feed connected to the same news organization such as a section feed, reporter’s feed or, in the case of television networks, another show on the network. In all, only 1% of tweets studied originated from an entity outside the news organization. … Taken together, the retweet data and the findings with respect to the use of Twitter to solicit information suggest that mainstream news outlets are not generally using Twitter to expand the conversation or include alternative perspectives and voices.”
Pew – Use of Hashtags: “There is also wide variation in the use of hashtags by the news organizations studied. … The Washington Post, one of the most active news organizations studied on Twitter, regularly used hashtags (21% of tweets studied included at least one hashtag) to categorize tweets. Fox News and the two local newspapers, The Toledo Blade and The Arizona Republic, used hashtags even more.”
Pew – Individual Reporters‘ Use of Twitter: “If the organizational Twitter feed is mainly a way of disseminating their content, might individual journalists exploit the social nature of the tool more-using it to gather information and build connections with their readers? … As with news organizations, individual journalists use Twitter in widely divergent ways. … When these journalists did tweet, very little of that material was information-gathering in nature. Eight of the 13 reporters examined never asked followers to help provide information. On average, only 3% of individual reporters’ tweets did so. … Individual reporters did not retweet other content often during the week studied. The average portion of tweets that were retweets was 11%. … Overall, the findings suggest that when one moves away from the most popular Twitter personalities, usage becomes less personal, but also more interactive. … The practice of retweeting also indicated the levels to which health reporters studied were more interactive-on average, 22% of their tweets were retweets, compared with just 11% among the top-followed journalists.”