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  • Gerrit Eicker 08:26 on 7. January 2012 Permalink | Reply
    Tags: Microblogging, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , Twitter Brand Pages, Key Visuals, Visuals   

    Twitter Brand Pages 

    Twitter’s relaunch includes Twitter Brand Pages: an eye tracking study predicts hard work; http://eicker.at/TwitterBrandPages

     
    • Gerrit Eicker 08:26 on 7. January 2012 Permalink | Reply

      SimpleUsability [PDF]: “Users were drawn to different sections of the branded pages depending on the features each employed. All pages received initial attention on the section of the page that contained imagery. Generally this was the promoted tweet, but on the Staples page the promoted tweet did not contain any visual elements so the header image initially received more attention. … 1. Header images need to work hard – Header images can communicate how users can interact with the page. … Advertising can lead to too much of a corporate feel. … Competitions and promotions can entice users and encourage exploration. … 2. Promoted tweets need to take advantage of embedded visuals – A promoted tweet featuring an image draws users in. – This can quickly convey and affect the brand values of a company. Users made assumptions about the company on whether they were either corporate or approachable from the content of the image. … Promotional tweets can reinforce other featured content. – The promoted tweet on Staples featured a link to the competition referenced in the header. The promoted tweet and the header image supported each other as they were relaying the same message to the users in two different forms, one predominantly pictorial and the other completely text based. – Embedding video in the promoted tweet instantly engages the user. … 3. Users make brand decisions based on tweets – A range of tweets on the page communicates to users the level of interaction between the company and the user. The HP page featured tweets for different types of interaction including general replies, retweets and complaints. This gave the feeling that the company was being honest and that the tweets were genuine interactions with their followers. … So while Twitter shifts to incorporating the new features to the brand pages in order to engage those who see the page, the likelihood is that many of the brand’s followers may never see the page at all. This means that the strength of a company’s following will be based on what they tweet. … Also, with regards to the header, companies should keep in mind that due to its size and position on the page, users might assume that it is a clickable banner. … When they were unable to interact with the header they were annoyed and lost interest in page. … If a brand page comes across as either too sales-heavy, it will not hold the user’s attention. Users preferred when they could see the more ‘human’ side to the brand…

      RWW: “While some initially heralded Twitter brand pages as a ‘game changer,’ that scenario may not play out. One of the major problems facing brand pages, as noted in the SimpleUsability study, is that once someone starts following a Twitter account or brand page, there is usually no reason for them to return to the page as all of the new and relevant information will show up as tweets in the followers own timeline. … Users ultimately want brand pages to show a ‘more human side’ to the company, the study said. The HP site, for example, scored well because it did not emphasize sales and advertising, and even made an effort to respond to individual followers. Some of the tweets on the page responded to customer complaints, which improved transparency and credibility as viewed by page visitors.”

  • Gerrit Eicker 11:19 on 31. December 2011 Permalink | Reply
    Tags: , , , , , , , , , , , , , , , , , , , , Microblogging, , , , , , , , , , , , , , , , , ,   

    2012 

    Reviewing 2011 and welcoming 2012: What’s been news and what’ll be news in the year ahead? http://eicker.at/2012

    2012

    (More …)

     
  • Gerrit Eicker 08:33 on 9. December 2011 Permalink | Reply
    Tags: , , , , , , , , , , , Microblogging, , , , , , , , , , Simplification, , , , , , , , , Twitter Discover, Twitter Home, Twitter Me, Twitter Relaunch, , , , ,   

    Twitter Relaunch 

    Twitter #LetsFly: Twitter’s relaunch is all about serendipity, let’s #Discover and #Profile; http://eicker.at/TwitterRelaunch

     
    • Gerrit Eicker 08:33 on 9. December 2011 Permalink | Reply

      Twitter: “Today we introduce a new version of Twitter. We’ve simplified the design to make it easier than ever to follow what you care about, connect with others and discover something new. You’ll see this new design both on Twitter.com and mobile phones, so that you’ll have a familiar experience any time, anywhere. We’ve also updated TweetDeck to be consistent with this new version. … We’ll be rolling out the redesigned Twitter over the next few weeks. You can see it immediately on the just-updated versions of mobile.twitter.com, Twitter for iPhone, and Twitter for Android. You can get early access on your computer by downloading and logging into Twitter for iPhone or Twitter for Android. We’re working on updates for other apps, such as Twitter for iPad, and will share news as they become available. – What we’re announcing today is just the beginning. We now have a framework in place that we will quickly build and iterate upon to help users connect with whatever is meaningful to them.

      Twitter: “Yours to discover – A faster, simpler way to stay close to everything you care about.Simplicity meets serendipity – Discover lets you tap into a stream of useful and entertaining information, customized just for you. – When you use Discover, you’ll see results reflecting your interests – based on your current location, what you follow and what’s happening in the world. As you use Twitter more, Discover gets even better at serving up more content just for you. – Whatever you’re curious about, Discover will help you find out more. … The new profile section puts you and your interests front and center. – Others can Tweet directly to you and view your lists, favorites, followers, photos and more. The Me tab is also where you can stay current on your direct message conversations. – The Me tab is your opportunity to introduce yourself to the world.

      Twitter: “As part of this release, we are introducing enhanced profile pages that help marketers create an even more compelling destination on Twitter for their brands. – Communicating with users isn’t just about what you say. It’s also about how you say it. Now, your profile page does more to help you make an impression with a large header image for displaying your logo, tagline, and any other visuals. – You can also control the message visitors see when they first come to your profile page by promoting a Tweet to the top of your page’s timeline. … We are thrilled to launch the new enhanced profile page exclusively with 21 advertising partners and select charities and individuals. … We will slowly roll out enhanced profile pages to a wider audience of brands in the coming months.

      Twitter: “We’re also excited to introduce new tools that bring Tweets to your website, and new ways to share with our Tweet buttons. … WordPress bloggers can embed Tweets directly into their posts by simply copying the Tweet URL or using a familiar shortcode. Once published, WordPress instantly turns that URL or shortcode into an embedded Tweet. WordPress.com and WordPress VIP blogs have this functionality immediately, and Jetpack users will get it with their next update. For more news about WordPress and Twitter, check out founder, Matt Mullenweg’s blog post. … Finally, last week we announced a visual refresh to the Tweet and Follow Buttons, and today we’re introducing new ways to share with these buttons. … The new #hashtag button tells your visitors there’s an interesting conversation happening on Twitter, and lets them join in with just one click. The @mention button encourages visitors to Tweet to your account, driving public conversation directly from your website. Get started and configure your own button experiences on our new Twitter Buttons website.

      WordPress: “Would you like some more Twitter in your WordPress? We got ya. As an update to our ever-popular Tweet embedding functionality we’re supporting Twitter’s new embed API to enable richer, better looking, and more functional Tweets inside your blog posts. To embed a Tweet just put a permalink to it on its own line or use our new shortcode that allows for extra formatting. … Finally, if you link your Twitter account on your Gravatar profile we’ve made it so it’s easy to follow you right from that page.

      GigaOM: “Twitter on Thursday debuted a dramatically different new user interface for all versions of the micro-blogging service: The company will be rolling out totally new versions of the desktop website, mobile website, native mobile apps, and Tweetdeck to its more than 100 million users over the next few weeks. … Though during the launch event at Twitter’s San Francisco headquarters, CEO Dick Costolo and founder Jack Dorsey repeatedly said that the redesign was aimed at making the Twitter experience ‘simpler,’ the new version of the site is in many ways richer and more complex than ever. – That’s not meant to sound like a negative thing: The new UI makes it much easier to find and access context and content around each Tweet, as well as find new Twitter accounts to follow that are relevant to you. … Brands can have a elevated place in the new Twitter design, which makes sense given the company’s necessary push for revenue: At six years old, Twitter now has 700 employees and has taken on more than $1 billion in venture capital. The redesign gives brands, celebrities and businesses ‘enhanced’ profile pages. … In all, it’s a very smart move for Twitter.

      RWW: “Jared says that the new Twitter is ‘vastly different,’ and notes that it brings the activity stream right into the app itself, and now separates @ message communication into ‘interactions’ and ‘mentions.’ Now ‘mentions’ does not include new followers, people who favorite your tweets. It is only about people who directly @ mention you. Everything else gets dumped into the ‘interactions’ feature. For those who don’t want to sift through the two to pick out actual conversation-worthy @ mentions and passerby-type mentions, this could be helpful. On the flip side, it might just make for unnecessary back-and-forth between the two spaces, which ultimately could slow down the user experience instead of speeding it up. Twitter has also de-emphasized the direct messages feature by pushing it into the ‘Me’ tab. … Twitter wants to position hashtags as more than just symbols for trending topics. It has changed the language to try and make it feel more like a discovery tool. The menu bar now says #Discover. Of course it does – what social space doesn’t want to be the source for discovering new, awe-inspiring, shocking or just plain cool information?

      TNW: “In their introduction, Dorsey and Costolo announced that since its integration with Apple’s iOS 5, Twitter sign-ups have been up 25%. … [T]he biggest changes of all have been a redesign and brand new apps that focus on simplicity, discovery and usability. With distribution and monetization [somewhat] under its belt, Twitter is now focused on creating a more meaningful experience for its users. … Twitter’s web and mobile experiences are now one in the same. The new tab menu is the same across all devices so you’ll get the same experience on mobile and desktop. And that experience is much more streamlined and visually focused. … Twitter’s new #Discover Feature is a gamechanger. Or as Twitter says, ‘It’s where simplicity meets serendipity.’ The new Discover section is the company’s first big step into content and news curation. When you use Discover, you’ll see search results reflecting your interests-based on your current location, what you follow and what’s happening in the world. As you use Twitter more, Discover gets even better at serving up more content just for you. … There’s something delicious about Twitter. It’s bite-sized, sharp and smart. It’s a playground for the intellect. Today, Twitter’s redesign has expanded this playground into a well-designed festival. What was simple is now more complex, yet still streamlined and consistent. What was playful now feels exploratory. And something about the new Twitter feels more human.

      GigaOM: “Profile pages weren’t ignored in the large-scale redesign Twitter unveiled Thursday. In fact, the company is now trumpeting itself as a better option than Facebook or Google+ when it comes to showing the world who you are through an online profile. … Why should people direct their focus to maintaining their Twitter profiles when a number of other services – Facebook, Google+ and LinkedIn to name just a few – are vying to be the top place for people to establish their identities online? According to Dorsey, it’s all about simplicity. ‘For me, it’s really just access. You just have to share a username or hashtag’ for other people to know exactly how to find you on the site, with minimal searching and sorting necessary, he said during the Q&A portion of the press event.”

      TNW: “800 million users isn’t cool. Know what is? 7 billion – When talking about its new direction today, Jack Dorsey spoke about powerful messages being sent in 140 characters or less. He mentioned Martin Luther King’s ‘I have a dream’ as an example. What Dorsey is really saying, is that to get everyone in the world using a service, let alone get their attention, you have to keep things short and sweet, and I think he’s right. – This new direction shows a clear path for Twitter to become the defacto service for real-time communication. … Twitter is simple, and wants to remain simple. … Call me nuts, but if Twitter stays simple, it has a shot of becoming the preferred way to communicate. Forget SMS, forget Email, forget Facebook. – Just keep it simple, stupid.

  • Gerrit Eicker 07:18 on 2. November 2011 Permalink | Reply
    Tags: Microblogging, , , , , , , , , , , , , , , , , , , , , , , , , , , , Twitter Stories, Twitter Tales, Testimonials, Social Media Impact, Marketing Tools, Google Stories   

    Twitter Stories 

    Twitter launches Twitter Stories: testimonials explaining how tweets impacted users; http://eicker.at/TwitterStories

     
    • Gerrit Eicker 07:19 on 2. November 2011 Permalink | Reply

      Twitter: “Today we’re launching the first in a series of Twitter stories. Read about a single Tweet that helped save a bookstore from going out of business; an athlete who took a hundred of his followers out to a crab dinner; and, Japanese fishermen who use Twitter to sell their catch before returning to shore. Each story reminds us of the humanity behind Tweets that make the world smaller. – Help us uncover more stories. Tell us how you or someone else have used Twitter in an interesting way. Submit your story by mentioning @twitterstories or by using the hashtag #twitterstories. Include a link to a photo or video that helps illustrate your story to the world. Each month we’ll curate a selection of profiles to share. – Follow @twitterstories to get the latest stories or check the site every month for a new collection.”

      TC: “Last year, Twitter debuted a marketing campaign, called Twitter Tales, that showcased ways in which users interact with the microblogging platform. Today, the company is launching a similar campaign, called Twitter Stories, which seems to show interesting Tweets and ways the site’s users are communicating via the platform. … User stories are always a good marketing tool. Facebook launched a similar marketing campaign around their 500 million users milestone last year, called Facebook Stories. Google also launched Google Stories, which collects stories from users sharing tales about how Google effected their lives.

      TNW: “Twitter is fast becoming an integral part of the way that its users communicate and has proven its ability to act as a fantastic channel to receive information quickly. The US Government has even recommended that citizens use Twitter to contact one another during emergencies instead of traditional cellular or phone lines, which can get congested.”

      HP: “Perhaps in an attempt to woo a more mainstream audience, Twitter has notably chosen to highlight several well-known celebrities and brands in the stories it picked, including Roger Ebert, Ochocinco, Queen Rania Al Abdullah, and Burberry.”

      WP: “In its five-year history, Twitter’s been used for inane updates on what was breakfast, as a vehicle for real-time news and as a way to spread revolutionary social ideas. On Tuesday, the service launched a new site, ‘Twitter Stories,’ to share a handful of stunning ways that the micro-blogging service has made a positive impact on people’s lives.”

      CNET: “Tales at a new site called Twitter Stories range from movie critic Roger Ebert‘s use of the service after he lost his voice, to a man who found a kidney donor after tweeting “Sh*t, I need a kidney,” to a man who saved his mother’s bookstore with a tweet, to pro football player Chad Ochocinco treating 100 followers to dinner with a surprise invitation delivered across the service.”

  • Gerrit Eicker 10:28 on 22. October 2011 Permalink | Reply
    Tags: , , , , , , , , , , , , , , , , , , , , , , , , Microblogging, , , , , , Mobile Media, Mobiler, , , , , , , , , , , , , Social Media Mobile, , Social Networking Mobile, , , , , , , , ,   

    Social Media Mobile 

    Social networking on-the-go: U.S. mobile social media audience grows 37% in the past year; http://eicker.at/SocialMediaMobile

     
    • Gerrit Eicker 10:28 on 22. October 2011 Permalink | Reply

      ComScore: “[R]eleased results of a study on mobile social media usage based on data from its comScore MobiLens service, which showed that 72.2 million Americans accessed social networking sites or blogs on their mobile device in August 2011, an increase of 37 percent in the past year. The study also provided new insights into how mobile users interact with social media, finding that more than half read a post from an organization, brand or event while on their mobile device. – ‘Social media is one of the most popular and fastest growing mobile activities, reaching nearly one third of all U.S. mobile users,’ said Mark Donovan, comScore senior vice president for mobile. ‘This behavior is even more prevalent among smartphone owners with three in five accessing social media each month, highlighting the importance of apps and the enhanced functionality of smartphones to social media usage on mobile devices.‘ … In August 2011, more than 72.2 million people accessed social networking sites or blogs on their mobile device, an increase of 37 percent from the previous year. Nearly 40 million U.S. mobile users, more than half of the mobile social media audience, access these sites almost every day, demonstrating the importance of this activity to people’s daily routines. … 70 Percent of Mobile Social Networkers Posted a Status Update While on Their Mobile Device

      RWW: “While the mobile browser accounted for more visits, research shows that the social networking app audience has grown five times faster in the past year. While the mobile browsing social networking audience has grown 24% to 42.3 million users, the mobile social networking app audience shot up 126% to 42.3 million users in the past year. … People are increasingly checking social networks more from their mobile devices. More than half (52.9%) read posts from organizations/brands/events. One of three mobile social networkers snagged a coupon/offer/deal, and twenty-seven percent clicked on an ad while visiting a social networking site.”

      SEL: “In the US roughly 40 million mobile users access social networks (broadly defined to include blogs) on their handsets on a daily basis, according to comScore. The large number of mobile-social users comes as no surprise. Facebook previously announced it had 350 million active mobile users globally. – Google also sees mobile as a strategic front for social networking growth. The new version of Android (‘Ice Cream Sandwich’) prominently features Google+.”

      AF: “The consultancy found that 70 percent of those using Facebook on mobile devices – including smartphones and tablets – posted a status update from the gizmo on the go. – Facebook earlier this year disclosed that total mobile users worldwide exceeds 350 million. The U.S. portion of this at the end of August surpassed 57.3 million, according to comScore MobiLens.”

      ZDNet: “So far, there’s already some solid footing for mobile advertisers to get involved here. Mobile users accessing social networks were found to be more likely to interact with brands on those sites than not, and 52.9 percent said they read posts from organizations/brands/events. Additionally, one in three in this group said they received some kind of coupon/offer/deal, with one in four clicking on an ad while conducting mobile social networking.

  • Gerrit Eicker 08:28 on 18. October 2011 Permalink | Reply
    Tags: , , , , Brand-oriented, , , , Chime.in, , , , , , , , , , , , , Interest Network, , , , , , , Microblogging, , , , , , , , , , , , , , , , , , , , , ,   

    Chime.in 

    UberMedia starts its own social network: Chime.in, a Twitter, Digg, Reddit, Facebook clone; http://eicker.at/Chimein

     
    • Gerrit Eicker 08:28 on 18. October 2011 Permalink | Reply

      VB: UberMedia CEO Bill Gross isn’t dodging the fact that his latest app, Chime.in, is a patchwork of other successful apps. – ‘It’s an amalgam of blogging and Reddit and Facebook – there’s aspects of each in there,‘ he told VentureBeat in a phone interview last week. – ‘We’re definitely borrowing those good ideas. But this is a deeper dive into their interests and intelligent conversations around [users'] passions.‘ – The Chime.in site will launch tomorrow, but the app is available now in the iTunes App Store. – As Gross mentioned, it has a lot in common with other social media tools. It gives users and brand-oriented publishers a public, online forum for sharing text and picture updates, just like Twitter. You can also share videos and polls, just like on Facebook.

      TC: “A tipster informs us that UberMedia, the company behind social networking apps like Echofon and UberSocial / Twidroyd, has unintentionally pushed its new iPhone application onto the App Store… This is plausible, because the Chime.in website isn’t accessible yet at the time of writing, although the support pages appear to be live already. – So is Chime.in the oft-rumored challenger to Twitter, which UberMedia has had run-ins with in the past? UberMedia has always denied that it had plans to launch a competing social network, so it’s a question worth asking. And the answer is no, not really. – Chime.in is described on the support pages as an online and mobile network organized around interests, or an ‘interest network’ to keep it brief. Still according to the support pages, Chime.in was ‘was created for people who are active in social media and looking for a way to engage in conversations and more deeply interact with content related to their interests’. … ‘All other social networks are all about connecting with people. Chime.in is about connecting with interests and people – it’s an interest network. It lets you tailor the content you see and search for to the topics you care about, so you aren’t bogged down sorting through posts you aren’t interested in.’”

      GigaOM: “Bill Gross wants to take on Twitter, Facebook and Google+ – [H]e is launching a content-focused social network called Chime.in that will compete not just with Google’s new social platform Google+ but with Twitter and Facebook too, and link-sharing sites like Reddit and Digg as well. Does the world need another social platform for sharing content? Gross says that it does, and that his connections with content companies will help Chime.in succeed – but the odds are stacked against him. … Chime.in may not be a direct competitor to Twitter, but it is clearly a shot across the bow. According to the support pages for the service [which have since been taken offline], it will allow users to post to Twitter or Facebook or Google+ as well as to the Chime.in network, and is therefore not competitive but ‘additive to the ecosystem.’ … [T]he biggest hurdle for Chime.in is the simple fact that Facebook now has 800 million users and Twitter has 200 million or so, with Google+ in the 50 million range. Useful features aren’t always enough for a social network to flourish, especially when there is so much competition. In the end, even if you build it they might not come.”

      ATD: “Serial entrepreneur Bill Gross’s latest effort is called Chime.in, a social platform for writing about and discussing common interests. What makes it different from other social network and social news sites is that Chime.in wants to pay people for their contributions. … Gross argued that the Chime.in community will police itself against gamers and crappy content – the kind of stuff that’s plagued sites like Digg and content farms like Demand Media – because users won’t recommend Chimes they don’t like. – ‘The breakthrough that’s happened is if you let people have the flexibility to share, they’ll get the message to the right people and do the dirty work for you,’ Gross said.

  • Gerrit Eicker 10:17 on 2. October 2011 Permalink | Reply
    Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , Microblogging, , , , , , , , , , , , , , , , , ,   

    Diaspora Communications 

    Diaspora social communications: superusing Diaspora, the federated Web, the early days; http://eicker.at/DiasporaCommunications

     
    • Gerrit Eicker 10:17 on 2. October 2011 Permalink | Reply

      Diasporial: “One of the first things I fell for in Diaspora was its neat marriage of two posting methods: a unidirectional ‘blasting’ option to reach the general public and a two-way ‘sharing’ model for more intimate exchanges… sooo basically a Twitter and a Facebook. Through the proper use of aspects, posts could now either spark a conversation among select friends or publish a message to the entire Internet. … With the recent introduction of Markdown formatting, I’ve noted a increase in longer, well thought-out posts more resembling blog entries than status updates begin to appear in my activity stream, which tickles me pink… You can actually use this system to pre-publish a thought and gather comments on it before full out blogging about it… ‘But I’m a famous celebrity. What does this mean for me?‘ The benefits are surreal. You don’t have to rely on some lame ‘fan’ or ‘group’ pages: people can connect to the real you, and you can control what your subscribers see simply through carefully watching what you post as ‘Public’. Your real friends can be put into their own specific aspects where you can tell them all about your new yacht or perfume line, while the rest of the Internet will receive your public updates about book signings or that new charity you’re promoting.”

      Diasporial: “I’m pretty sure that everyone on the Diaspora platform has their own story about how they found Diaspora, made friends, and got into the network. Some of us have enjoyed it more than others. Regardless, the fact of the matter is that this is a very opportune moment for a community to come together and really shine. … [T]he biggest thing about Diaspora is not its features, but the community that surrounds it. Several times a day, I’ll check in and notice great conversations going on by people that originally didn’t know each other at all. In fact, I’ve made a good handful of friends there, from all walks of life. The best part is that it’s not just a bunch of Linux nerds. There are people there that are passionate about film, technology, art, philosophy, literature, you name it. It is a community of passion, and it continues to grow on a daily basis.

      Diasporial: “The early days of Diaspora – a personal story – While writing this I realise how hard it is to put the pre-alpha experience into words. I am sure that those who were there with me at the time feel the same nostalgia and the same enthusiasm as I feel. Having been an early adopter on pre-alpha Diaspora is definitely something I am proud of. The whole look and feel of Diaspora was just great and the people I met were all very kind and loving. The software iterated with the speed of lightning and every time your account got reset you just knew that something had changed. Rather than feeling bad about the data loss, you would just sign up again as quickly as you could to find out what’s new.

    • jo jmatic 14:25 on 23. October 2011 Permalink | Reply

      »[T]he biggest thing about Diaspora is not its features, but the community that surrounds it. Several times a day, I’ll check in and notice great conversations going on by people that originally didn’t know each other at all. In fact, I’ve made a good handful of friends there, from all walks of life. The best part is that it’s not just a bunch of Linux nerds. There are people there that are passionate about film, technology, art, philosophy, literature, you name it. It is a community of passion, and it continues to grow on a daily basis.”«

      Sehr gut gesagt. »Gefällt mir« :)

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