IT: Cloud, Social, Mobile, Information
Gartner: Cloud, social, mobile and information combine to transform the IT landscape in 2012; http://eicker.at/IT2012
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Gerrit Eicker
Diaspora Beta
Diaspora: We have come up with a plan to get our beta out the door by early 2012; http://eicker.at/DiasporaBeta
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Gerrit Eicker
Diaspora: “The past few weeks have been pretty crazy for us here at Diaspora*. It is unbelievably painful to lose such a close friend and collaborator as Ilya, and we want to thank our countless community members, friends, family, and professional contacts for all of your support as we try to take care of ourselves and plot a course for Diaspora*’s future. We are forever grateful to the amazing community of people who have stepped up to help us get things back in order. – Of course, the next logical question is, ‘where do we go from here?‘ After long discussions with each other, people close to us, and members of the Diaspora* community, we have come up with a plan to get our beta out the door by early 2012. … Currently Diaspora* Inc. consists of Daniel and Maxwell as full-time team members, plus Raphael and our former NYU advisor Evan Korth on our board. We are incorporated as a for-profit C corporation, and we are a mission-driven company first and foremost… Over the coming months, team expansion is one of our top priorities. We are currently looking for interns, and will be hiring full time developers and a community manager next. Interested in working with us? Check out our internship postings… We are working on ways to generate additional funds to give us the bandwidth to hire more developers, further engage the community, and match the rapid development of closed networks. We will keep the community posted as this process evolves. – We can assure you that any funding solution we go for will never betray the trust you have placed with us, and our ongoing vision of privacy, openness, and ownership of your data. This vision is why we started building Diaspora*, and it is still our number one commitment. … Diaspora*’s mission as a company is to build tools to help people get control of their data and do fun things with it online. It’s about giving users ownership and control over what they share, and creating amazing things. … This was our vision when we launched our Kickstarter campaign in April 2010, and it remains our vision today.“
Gerrit Eicker
JoinDiaspora.com seems to be on the #Beta stage since several hours. First impressions are: clean and faster! Some minor features are missing.
Daniel Grippi: “#diaspora just got hella faster. <3 takes a bow with dennis & dan"
Dennis Collective: “Not officially beta yet, alpha logo coming back soon, but I’m glad you noticed the speedup, we’ve been working on that for weeks.”
Dennis Collective: “TL;DR Stream re-written, now 3x faster, some features not here yet. Diaspora* is still in alpha, so it’s better to ship this faster (sexier) version sooner rather than later. – Dan Hansen, Daniel Grippi, and I have been working for the last month re-architecting the front-end to do a lot of rendering client side using backbone.js. – This has made the stream 3x faster. – We’ll write a more comprehensive blog article tomorrow, but in brief: We are not at 100% feature parity with the current version yet. We’re working on it. This new version is way faster, which should hopefully be more enjoyable. Users are sure to encounter a bunch of (hopefully small) bugs, but we figured that the benefit of having a stream that goes three times faster, outweighs all the negatives. – Thanks!“
Gerrit Eicker
Diaspora: “Diaspora is Growing and Changing Fast! – Diaspora continues to grow in popularity, this is awesome! Keeping up with this increasing demand on our servers is fun and challenging… Working towards these efforts, Dan Hansen, Dennis Collinson, and Daniel Grippi have spent the last month working on moving the stream over to a more modern architecture. You may have noticed some minor differences in Diaspora today, these are symptoms of a major re-write that’s going on under her surface. Yesterday, we decided that this new version, which uses Backbone.js to render the stream is mature enough to push out to all of you Fabulous Alpha Users. … We will be trimming down and streamlining Diaspora’s code-base in the near-term. This goes in line with our goals of making Diaspora easier to develop, and more performant. If you’re a developer who fancies making code beautiful, we’d love to have you on board!“
Steffen
Hi Gerrit,
I had been following your comments inside Diaspora. Now I have some problems logged in being user of https://social.mathaba.net.
It is exactly since these days you are writing here about 8. January 2012 “seems to be on the #Beta … Some minor features are missing. ..” – But I have really problems there and not only missing some features. If I am allowing Java Script for this site now like before then it is running automatically to “https://social.mathaba.net/stream#stream”, nearly not important what I had wanted to be connected to!
Of course you could answer me into German also because it is my mother tongue.
And of course I am very interested to get Beta soon and I would like to host it also and being active for advertisement to spread it like I had been written in a comment of your messages once.
Best wishes, Steffen
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Gerrit Eicker
Steffen, I’m sorry, but I’ve got no clue what’s wrong there. Maybe Silvia Morgenstern might help? She’s on your Pod too.
Steffen
Thanks Gerrit. I have written now about this problem in blocking Java script because problem is still same like nearly one week ago. It is already if people want sign up it is impossible without blocking Java script to see this window long enough because it is automatically running back also. So I cannot read anything inside “Diaspora Mathaba” now. That’s why I had written there in tag “#bug” that they should use your site here to answer because I cannot read anything there. But because I had to block Java script to make this window usable for writing text and click to send it, because of this I am worrying that it had been send really. Because I cannot ready anything there I cannot write there to Silvia Morgenstern also. Let’s hope and wait for better Diaspora we need very much. Best wishes, Steffen
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Gerrit Eicker
Steffen, I’m not sure if this is about the Diaspora software or about Mathaba’s settings? – PS: Edited your post to make your links work.
Gerrit Eicker
Content focused templates to emerge on JoinDiaspora.com soon; http://j.mp/z7NGyB
Gerrit Eicker
Diaspora Growth
Diaspora just hit a quarter of a million Diaspora Seeds on the developers’ Diaspora Pod alone; http://eicker.at/DiasporaGrowth
Gerrit Eicker
Media and Twitter
Pew: How mainstream media outlets use Twitter. Who tweets when, how, and how often? http://eicker.at/MediaTwitter
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Gerrit Eicker
Pew – Content Analysis Shows an Evolving Relationship: “For nearly every news organization, Twitter has become a regular part of the daily news outreach. But there are questions about how those organizations actually use the technology: How often do they tweet? What kind of news do they distribute? To what extent is Twitter used as a new reporting tool or as a mechanism for gathering insights from followers? – To answer some of these questions, the Pew Research Center’s Project for Excellence in Journalism and The George Washington University’s School of Media and Public Affairs collaborated on a study of Twitter feeds from 13 major news organizations. … The research, which examined more than 3,600 tweets over the course of a week, reveals that these news organizations use Twitter in limited ways-primarily as an added means to disseminate their own material. … The news organizations were much more similar in the focus of their Twitter activity. The vast majority of the postings promoted the organizations’ own work and sent users back to their websites. … This is not to say that news organizations are not tapping into public sentiment on Twitter through other means. … Still, these findings reveal limited use of the institution’s public Twitter identity, one that generally takes less advantage of the interactive and reportorial nature of the Twitter.”
Pew – Who Tweets When and How Often: “One way they differed was in the overall number of separate organizational Twitter feeds or channels offered. On average, the outlets studied offered 41 organizational Twitter feeds, ranging from the general-such as politics-to the narrow-such as Civil War or cycling. The Washington Post offered the largest number of separate feeds, at 98. The Daily Caller, a conservative web-only news operation led by former cable personality Tucker Carlson, offered the fewest, a single feed. – Major national newspapers tend to offer the most: As a group the four papers studied average 74. The three cable news channels average 45. The rest of the outlets studied-broadcast television, audio, online-only and local newspapers-average 18 Twitter feeds per outlet. … Across the news organizations studied, the number of followers varied dramatically, though that number was not necessarily tied directly to the outlet’s audience size in other platforms (i.e. television ratings or print circulation). CNN had more than twice the number of followers for its main news feed as Fox News did, yet Fox programs have higher ratings on television. The New York Times, which led among national newspapers in number of followers on Twitter, falls behind The Wall Street Journal and USA Today in print circulation.”
Pew – The News Agenda on Twitter vs. Traditional Platforms: “The news agendas of the mainstream media and that of their analog presence on Twitter were strikingly similar during the week in which both were studied. … Even with a similar emphasis on top stories, one difference in the way news functions in the legacy platforms versus on Twitter is priority. While the total number of posts on Twitter may be more about one subject than another, there is no structural hierarchy to posts. No one post is given higher priority, or ‘front-page status,’ other than in how much they are shared. In 140 characters, everything is fairly equal.”
Pew – Sharing and Gathering Information: “In general, the major news organizations studied used Twitter to direct audiences to web content that the news organization had produced and posted online. But by and large, news outlets were not using Twitter in more interactive ways, or as a reporting tool. … Just 2% of the tweets examined from the main organizational Twitter feeds asked followers for information-either to help inform a story or to provide feedback. Even the most active outlets rarely or never solicited information from their followers. Less than 1% of the tweets from The New York Times, 3% from The Washington Post and 3% from The Huffington Post (one of two online-only news outlets studied) solicited information. … One notable exception to this was Fox News. Although the main Fox News feed had light activity on Twitter, fully one-fifth of its limited tweets (10 of the 48 tweets in the period examined) directly solicited information from followers. … Mainstream news organizations primarily use Twitter to move information and push content to readers. For these organizations, Twitter functions as an RSS feed or headline service for news consumers, with links ideally driving traffic to the organization’s website. Ninety-three percent (93%) of tweets on mainstream Twitter feeds contained a link that drove traffic back to its home site.”
Pew – Little Use of Retweet Function: “Researchers found that retweeting is rare, and retweets do not often originate outside the news organization. Only 9% of the tweets examined were retweets. Of these, 90% originally appeared on another Twitter feed connected to the same news organization such as a section feed, reporter’s feed or, in the case of television networks, another show on the network. In all, only 1% of tweets studied originated from an entity outside the news organization. … Taken together, the retweet data and the findings with respect to the use of Twitter to solicit information suggest that mainstream news outlets are not generally using Twitter to expand the conversation or include alternative perspectives and voices.”
Pew – Use of Hashtags: “There is also wide variation in the use of hashtags by the news organizations studied. … The Washington Post, one of the most active news organizations studied on Twitter, regularly used hashtags (21% of tweets studied included at least one hashtag) to categorize tweets. Fox News and the two local newspapers, The Toledo Blade and The Arizona Republic, used hashtags even more.”
Pew – Individual Reporters‘ Use of Twitter: “If the organizational Twitter feed is mainly a way of disseminating their content, might individual journalists exploit the social nature of the tool more-using it to gather information and build connections with their readers? … As with news organizations, individual journalists use Twitter in widely divergent ways. … When these journalists did tweet, very little of that material was information-gathering in nature. Eight of the 13 reporters examined never asked followers to help provide information. On average, only 3% of individual reporters’ tweets did so. … Individual reporters did not retweet other content often during the week studied. The average portion of tweets that were retweets was 11%. … Overall, the findings suggest that when one moves away from the most popular Twitter personalities, usage becomes less personal, but also more interactive. … The practice of retweeting also indicated the levels to which health reporters studied were more interactive-on average, 22% of their tweets were retweets, compared with just 11% among the top-followed journalists.”
Gerrit Eicker
Google Plus Pages
Google launches Google Plus Pages: Google Plus for local businesses and global brands; http://eicker.at/GooglePlusPages
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Gerrit Eicker
Google: “So far Google+ has focused on connecting people with other people. But we want to make sure you can build relationships with all the things you care about – from local businesses to global brands-so today we’re rolling out Google+ Pages worldwide. … Google+ has always been a place for real-life sharing, and Google+ Pages is no exception. After all: behind every page (or storefront, or four-door sedan) is a passionate group of individuals, and we think you should able to connect with them too. … For businesses and brands, Google+ pages help you connect with the customers and fans who love you. Not only can they recommend you with a +1, or add you to a circle to listen long-term. They can actually spend time with your team, face-to-face-to-face. All you need to do is start sharing, and you’ll soon find the super fans and loyal customers that want to say hello. – A number of pages are already available…, but any organization will soon be able to join the community… People search on Google billions of times a day, and very often, they’re looking for businesses and brands. Today’s launch of Google+ Pages can help people transform their queries into meaningful connections, so we’re rolling out two ways to add pages to circles from Google search. The first is by including Google+ pages in search results, and the second is a new feature called Direct Connect. … Direct Connect works for a limited number of pages today (like +Google, +Pepsi, and +Toyota), but many more are coming. In the meantime, organizations can learn more about Direct Connect in our Help Center: Google+ Direct Connect lets you quickly navigate to a Google+ page (and even add that page to your circles) when using Google Search. For example, if you searched for the query ‘+youtube’ or ‘+pepsi,’ you could be immediately taken to the YouTube Google+ page, or the Pepsi Google+ page, and given the option to add the page to your circles.”
Google: “A Google+ page is your organization’s identity on Google+. Your business, school or nonprofit can post updates and news, send tailored messages to specific groups of people, and engage in conversations with customers and followers. … Circles allow you to group followers of your page into smaller audiences. This lets you share specific messages with specific groups. … To help customers find your page and follow you, we have two buttons you can add to your website by visiting our Google+ badge configuration tool: The Google+ icon is a small icon that directly links to your page. – In the coming days, we’re introducing the Google+ badge, which lets people add your page to their circles, without leaving your site.”
Google: “To get your site on Google+, you first need to create a Google+ Page. On your page, you can engage in conversations with your visitors, direct readers back to your site for the latest updates, send tailored messages to specific groups of people, and see how many +1′s you have across the web. Google+ Pages will help you build relationships with your users, encouraging them to spend more time engaging with your content. … You can also link your site to your Google+ page so that all your +1s – from your Page, your website, and search results – will get tallied together and appear as a single total. … We want to help you get your site on Google+ as soon as possible, so we’re opening the field trial for Google+ Pages to everyone today. Creating a Google+ Page only takes a few minutes. To get started, you’ll need a personal Google+ profile. … To learn more about how Google+ works for your site, check out the Google+ Your Business site. We’re just getting started, and have many more features planned for the coming weeks and months.”
RWW: “Brand pages are one of the most anticipated Google+ features, and Google has been pulling down branded profiles in the meantime. Today’s launch initially only added pages for select partners, in addition to the major Google properties. … Google continues its pattern of rolling out features slowly and incrementally. As SVP of Engineering Vic Gundotra told the audience at Web 2.0 last month, ‘We’re going to take a cautious approach. We don’t want to make the mistakes of others.‘”
SEL: “Finally, Google is now allowing businesses, brands and any non-human entity to participate in its Google+ social network, through new Google+ Pages that are launching today, promised to be available to everyone within the next two days. … Local Is Different – If you’re creating a page for a local business, you have special options including the ability to enter a phone number. From Google’s help page on the topic: ‘Local Google+ pages are unique from other categories of pages because they have features that allow customers to easily connect with that business’s physical location. For example, local pages include a map of the business’s location and feature its address, phone number, and hours of operation.’ – Of course, many local businesses have already claimed their pages in the completely separate Google Places. Much of the information that Google+ Pages for local businesses wants – and more – are on those pages. But they remain unconnected. Google tells me: ‘Currently, Place pages and Google+ Pages must be managed separately. A Place page provides information about a business and makes it easy for customers to find local businesses on Google Maps and local search; while a Google+ page provides business owners with additional ways to engage, build relationships and interact directly with customers.’ … Another difference from personal accounts is that it’s perfectly fine for a business to have multiple Google+ pages. From the help page: ‘Pages can be made for a variety of different entities whereas profiles can only be made for people.’ … Anyone can make a business page for any URL without providing proof that they somehow ‘own’ or are associated with that URL. Potentially, that means pages can pretend to be representing a site they’re not connected with. Verification for big brands (see below) is one way Google aims to combat any problems this might cause.”
SEW: “At first glance, Google+ Pages and Profiles appear almost identical. However, in this help page, Google lays out the differences between Pages and Profiles…: Pages can’t add people to circles unless someone adds a Google+ Page to their circles or mentions (using the + or @ before the name) the page. – Pages are for entities; profiles are for people. – Pages are public by default. – Pages have a +1 button. – Pages can’t +1 other pages, play games, share to extended circles, receive notifications via email, text, or Google+ bar, or hangout on mobile devices. … Soon, advertisers will be able to link their Google+ Page to AdWords campaigns. This will provide a grand total of +1′s, taken by adding up +1′s from your Google+ Page, website, ads, and search results. Google noted that ‘your +1′s will be shown with your brand wherever it appears, including search, ads, Google+ and your website.’”
TC: “Google has made some key tweaks. The first is that a Page cannot add someone to a circle until that user has already added the page to one of their circles. In other words, a Page can’t start sending you messages until you’ve elected to add them to one of your circles. Another key change: the content on a Page defaults to public (as opposed to ‘My Circles’ for personal profiles) and Pages can’t share with extended circles. … Apparently only some users can create Google Pages for the time being – you can see if your account is enabled right here.”
ATD: “Google+ today launches a much-anticipated feature for brands, companies and other organizations to create accounts. … Direct Connect is different: Google is establishing approved relationships with brands to drive traffic to their pages and establish lasting relationships with users of its social network. It’s like a powerful shortcut version of the old AOL keywords or the increasingly ubiquitous ‘Like us on Facebook/Follow us on Twitter.’ … It’s possible that very few people will want to treat the search field as a command line interface, but it’s still highly significant that Google will be actively promoting approved Google+ pages out front of its hotly contested search results pages. … Also coming soon for Pages: Support for multiple administrators, analytics and better Circle functionality to manage millions of people.”
TNW: “How to help Direct Connect find your Google+ Page – According to Google, here’s a few steps you can follow to help the algorithm associate your website and your Page: 1. Connect your Google+ page and your website using the Google+ badge… 2. Add a snippet of code to your site… 3. Adding your website link to your Page… All these methods will help Google’s algorithm to associate content when it rolls out Direct Connect more widely.”
AdAge: “It’s official: Google’s answer to Facebook is finally here with the launch of Google+ Brand Profiles. … This may be hard to believe. Google+ has been billed as a Facebook killer, its user homepage layout borrows heavily from Facebook, and now there are free self-service branded pages for marketers similar conceptually to what Facebook introduced in November 2007 – almost four years ago to the day. … Every link shared through Google+ has media implications as well. Those +1′s appearing on natural search engine results can also wind up appearing on advertisers’ paid search ads and display ads running on Google. If Google+ achieves enough scale, and if ads with +1′s garner higher CTRs as expected, then Google+ powered ads will wind up as the most successful form of social advertising online. … To that end, a brand doesn’t need a Google+ Brand Profile to add +1′s to ads, but having a vibrant community connected to the Brand Profile could be a major driver of those +1′s. … Despite all the reasons to treat Google+ has a unique offering, marketers that decide to create and manage Brand Profiles will need to allocate resources somehow. … Realistically, in the short term, marketers who are already at capacity for social programs will shift their existing staff’s time from Facebook, Twitter, and other communities…”
TNW: “Did Google+ just bury Twitter with its Pages launch? – I’ve said it a few times, and I’ll say it again, Email is still the #1 social network in the world. Everyone uses it, it works cross-platform, and it drives businesses and personal lives. With Google+ integrated into Gmail, it makes sharing information and getting updates simple. Will people get tired of visiting yet another site like Twitter or downloading yet another app? It’s too early to tell, but at the end of the day, everyone likes things to be easy.”
FC: “Business Won’t Like +1 – Google+’s fundamental consumer action model is far more limited than Facebook’s, too. – For the everyday consumer to interact with a brand on Facebook, the only point of entry is the ‘Like’ button. It’s as simple to contract and as long lasting as any parasite. – ‘Like’ a page, and you’ll not only be marked as part of their fan base, but you’ll be subscribed to see their updates. – Google+ rips the ‘Like’ button into two devastatingly separate entities.”
TC: “How Google+ Could One-Up Facebook’s Brand Pages – Google has a chance to make Page applications more accessible to all businesses by creating official templates that can be customized with the images, copy, and functionality desired by brands. Rather than forcing admins to choose between apps built by unknown third-parties, it could give them free templates they can trust to work. This would also allow Google+ to offer Page apps without first having to create a robust set of APIs to support them. – Facebook has forged a functional model for brand presences on social networks. Unfortunately, its focus on app developers and its desire to get brands advertising in order to target specific demographics has left Google some big opportunities to create a friendlier platform for brands.”
RWW: “Day 1 of Google+ Pages: The Muppets Fall Flat, But Brands Are Trying to Engage – It is very early days for Pages with brands. Already though you get the sense that the best way for brands to use Google+ will be to truly interact with their followers. Whether by posts that solicit comments or by video hangouts, Google+ is best used to engage in conversation with other people.”
TNW: “Google’s Bradley Horowitz has fired back at Mark Zuckerberg’s claim that the company is ‘building its own little Facebook’ saying that Google is ‘delighted to be underestimated’ by its rival. … Horowitz rejected comparisons between Google, Facebook and other social networks as being little more than fodder to give the media advertising and click throughs, with the Google man insisting that the company is focused in making its services better and not watching the competition.”
Gerrit Eicker
Google: “Google+ Pages have already provided brands and businesses a new means of connecting to and deeply engaging with consumers. In the weeks since launching pages, we’ve been listening to your feedback and we’re pleased to make some of the most oft-requested features available. – You can now delegate up to 50 named managers as administrators for a page. – A new notification flow will ensure that these managers stay in the loop on all the activity that takes place on a page, giving managers the ability to stay involved in page conversations. – We’ll now show an aggregated count of users that have engaged with your page, either by +1′ing it or by adding it to a circle. This way, both you and your page’s visitors can get an at-a-glance summary of who is interacting with your page.”
Gerrit Eicker
Google Plus + Google Apps
Google Plus is now available with Google Apps, adds sharing history with Google+ Ripples; http://eicker.at/GoogleAppsPlus
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Gerrit Eicker
Google: “Google Apps fans, today we’re ready to add you to our circles. Google+ makes sharing on the web more like sharing in the real world, and now Google+ is available to people who use Google Apps at college, at work or at home. – Starting now you can manually turn on Google+ for your organization. Once Google+ is turned on, your users will just need to sign up at google.com/+ to get started. For customers who use Google Apps for Business or the free version of Google Apps and who have chosen to automatically enable new services, Google+ will automatically become available to all of your users over the next several days. … Hangouts with extras, which combines multi-person video chat with screen sharing and collaboration in Google Docs, lets you work together on projects even when your team can’t be in the same room. … Many students and teachers have sent us their ideas about how they can use Google+ to teach, learn, work, and play. These are a few Google Apps for Education universities from around the world that are bringing Google+ to their campuses today… For those of you who’ve already started using Google+ with a personal Google Account and would prefer to use your Google Apps account, we’re building a migration tool to help you move over. … It took more technical work than we expected to bring Google+ to Google Apps, and we thank you for your patience.”
RWW: “The day has finally come. Google Plus is now available for Google Apps customers. Apps administrators can now manually turn on Google Plus for their organizations. The welcome change will roll out in the ‘next several days.’ … Google Apps users have been crying out for Plus access since the beginning. These are the customers who actually pay Google to use its Web services for their organizations, and yet the Apps versions of Google’s tools routinely lag behind the free versions. … But ever since the public launch, Plus has had this killer feature with no clear user base: Google Docs in Hangouts. It’s an ideal way to collaborate on a project. But how often do casual friends collaborate on projects? Google Plus has had an obvious institutional use case for over a month. Now, at last, Google Apps users in college or the office can use these tools to get things done.”
VB: “While enabling Google+ for Google Apps customers is certainly a big move for the company, eventually Google plans to bring Google+ functionality to all of its various services (Gmail, search, shopping, etc.).”
TNW: “Using Google+ for Google Apps? Your admin has access to all of your data – If you’re a user of Google+ with a corporate or education Google Apps account, your administrator can access and modify your Google+ account and its postings. This information is pointed out in a Google help center topic related to the new feature: ‘Because you’re signing up for Google+ with your corporate email address, your Google Apps administrator retains the right to access your Google+ data and modify or delete it at any time.’ … The fact that an administrator has access to your accounts under Google Apps is nothing new, but this is the first time that Google has had a social network among its Apps offerings, so the privacy implications are a bit more severe.”
Google: “Whether it’s breaking news or beautiful photos, you just don’t want to miss anything. With this in mind, we’re launching ‘What’s Hot’ on Google+, a new place to visit for interesting and unexpected content… Google+ Ripples: watch how posts get shared – There’s something deeply satisfying about sharing on Google+, then watching the activity unfold. Comments pour in, notifications light up, friends share with friends [who share with their friends], and in no time at all there’s an entire community around your post. … Google+ Creative Kit: have more fun with your photos – Now you can add that vintage feel to your vacation photos. Or sharpen those snapshots from the family barbeque. Or add some text for added personality. With the Creative Kit, all you need is an idea…”
TC: “Google+ Resurrects Playback Feature From Wave, Renames It ‘Ripples’ – Last August, Google asked us all to say good-bye to Google Wave. Some said Wave was ahead of its time, some said that the platform had enough features to sink the Titanic. … And one of these features launched today on Google+ seems a throwback to one now-defunct feature of Google Wave, called ‘Playback’. … Yes, today, Google launched its new Google+ Ripples, which will let users ‘re-live’ the conversations, comments, and sharing that’s taken place over the history of their use of Google+. … In other words, Ripples is a ‘visualization tool for public shares and comments‘, which users can access by simply selecting the ‘View Ripples’ option in the drop down window to the right of the public post.”
TNW: “Google not only wants to show you what’s hot, but wants to show you how it got hot by showing you how a post was shared. The name also brings back memories of a previous Google product, ‘Wave’. … This is a pretty drastic upgrade for Google+, as until now, the only way to find posts that interested you was through its search function, or when your friends re-shared a post.”
VB: “Perhaps more interesting for the visually oriented is Google+ Ripples, a new way to watch how posts travel across the company’s set of social features and through various user’s circles. You can view the ‘ripples’ for any public post; this feature will show you all of that post’s activity. You can zoom in on specific events, check out top contributors and more.”
Gerrit Eicker
Google’s Graveyard III.
Google shuts down: Buzz, Jaiku, iGoogle Features, Code Search – goes music? http://eicker.at/GooglesGraveyard2011
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Gerrit Eicker
Google: “[W]e recently decided to shut down some products, and turn others into features of existing products. – Here’s the latest update on what’s happening: Code Search, which was designed to help people search for open source code all over the web, will be shut down along with the Code Search API on January 15, 2012. – In a few weeks we’ll shut down Google Buzz and the Buzz API, and focus instead on Google+. While people obviously won’t be able to create new posts after that, they will be able to view their existing content on their Google Profile, and download it using Google Takeout. – Jaiku, a product we acquired in 2007 that let users send updates to friends, will shut down on January 15, 2012. We’ll be working to enable users to export their data from Jaiku. – Several years ago, we gave people the ability to interact socially on iGoogle. With our new focus on Google+, we will remove iGoogle’s social features on January 15, 2012. iGoogle itself, and non-social iGoogle applications, will stay as they are. – The University Research Program for Google Search, which provides API access to our search results for a small number of approved academic researchers, will close on January 15, 2012. – In addition, later today the Google Labs site will shut down, and as previously announced, Boutiques.com and the former Like.com websites will be replaced by Google Product Search. – Changing the world takes focus on the future, and honesty about the past. We learned a lot from products like Buzz, and are putting that learning to work every day in our vision for products like Google+. Our users expect great things from us; today’s announcements let us focus even more on giving them something truly awesome.”
Horowitz: “What did we learn from Buzz? Plenty. We learned privacy is not a feature… it is foundational to the product. And this awareness gave us the resolve to design privacy in from the very beginning, which led to Circles for sharing the right information with the right people, as well as transparency around which parts of your profile can be seen by whom. We also learned how compelling it is to have meaningful conversations with interesting people, which we’re happy to see happening all the time in Google+. – But probably the best lesson we learned is about how to introduce a product. We started very slowly with Google+ – in a limited Field Trial – in order to listen and learn and gather plenty of real-world feedback. Your participation in the process is helping create what Google+ is today.”
GigaOM: “Has Google really learned that much from Buzz and Jaiku? … Is that because Google wants to be social, or is it because the company wants to be able to including being able to sell you things? The existence of Google+ seems to have more to do with the company’s need to harvest the “social signals” that emerge from such networks in order to improve its search and advertising business – and fend off Facebook – than Google’s desire to create a welcoming environment for social sharing. An engineer for the company described not that long ago how Google has no real interest in social networking for its own sake, but saw it as an information-harvesting strategy. – Does Google have an ‘if we build it, they will come’ problem? … The amount of resources that Google is putting into Google+ is admirable, and it is good to focus on one thing, even if it means beheading other services like Buzz and Jaiku – and CEO Larry Page has made it clear that he wants the network to succeed. But wanting something and having it come true are very different things, and Google could well learn another lesson from Google+: that even if you build it, and it is well-designed from an engineering perspective, people may still not come.”
RWW: “Even though Google Buzz wasn’t terribly good at anything, from a user standpoint, we at least enjoyed its developer-centric nature. It was all about open data. That may have been all it had going for it, but that meant something. Its replacement, Google Plus, is awfully slick and smooth and secretive. The few APIs released so far barely enable developers to make anything, much less anything interesting. – Google sure is a busy place. Its whole business is undergoing rapid transformations, even if its quarterly earnings are reported so generally that they seem stable. – Google is spending money and changing shape. It’s launching social networks and buying handset manufacturers. It’s hiring new people, buying new infrastructure, and now it’s shedding old products. When will Google start to break a sweat?”
NYT: “Five months after it introduced a cloud music service with limited capabilities, Google is in negotiations with the major record labels to expand that service and also open an MP3 store that would compete with Apple and Amazon. – According to numerous music executives, Google is eager to open the store in the next several weeks. It would most likely be connected to Google’s existing cloud service, Music Beta, which lets people back up their songs on remote servers and stream them to mobile phones and other devices, said these executives, who all spoke on condition of anonymity because the talks were private and continuing. … Music Beta was announced five weeks after Amazon opened a similar unlicensed service, Cloud Drive. – Apple got licenses for iTunes Match, which will instantly link a user’s songs to Apple’s master collection. With an unlicensed service, users must upload each song individually, a process that can take hours or even days.”
RWW: “Google reportedly had a hard time shoring up deals with music labels ahead of the initial launch of Google Music, so they launched it anyway. Traditional content owners have often been wary of Google, who has gained a reputation among some legacy media organizations as being too soft on piracy. The company has extended a few olive branches recently, making public efforts to discourage copyright infringement and buttering up media executives. … Google has an uphill battle to fight if it expects to take on Apple in this space. Amazon might provide a fairer fight. Either way, Google is hoping to bolt additional revenue streams onto its business model, which remains heavily bolstered by the money it makes search advertising.”
Gerrit Eicker
HuffPo Acquires Localocracy
HuffPo (aka HPMG, aka AOL) acquires Localocracy, local platform for registered voters; http://eicker.at/HuffPoLocalocracy
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Gerrit Eicker
AOL: “The HuffingtonPost Media Group (HPMG), a leading source of news, opinion, entertainment, community and digital information, today makes several key announcements: (1) HPMG is acquiring Localocracy, a groundbreaking online engagement platform enabling citizens to solve problems in their communities, and its founders, Conor White-Sullivan and Aaron Soules, and technology lead, Jay Boice, are joining the Huffington Post Media Group to work on the intersection of editorial and technology, and deepen the sites’ engagement with users; (2) The Huffington Post (HuffPost) is launching four sites this week; today, Huff/Post50, with Rita Wilson as editor-at-large; HuffPost Gay Voices; and HuffPost Weddings; tomorrow, HuffPost High School. They are the latest of 21 new verticals since The Huffington Post merged with AOL in March; (4) Lisa Belkin is joining HPMG as Senior Columnist from The New York Times, where she wrote the ‘Motherlode’ blog. She’ll be covering parenting, work/life balance and family; and (5) HuffPost has recently achieved record size and engagement, with its largest number of UVs ever, 37MM, and greatest number of monthly comments, 5.1MM. In an important milestone, the site also surpassed 1 billion page views for the first time.”
Localocracy: “…is an online town common where registered voters using real names can weigh in on local issues. – Citizens Have a real influence on issues that matter – Governments Engage with real constituents – Journalists Find the real stories”
VB: “Localocracy, based in Amherst, Mass., was founded in 2009 to help citizens better engage with local issues and coordinate with others on how to fix them. The company plans to expand on its local democracy ambitions with the help of HuffPo’s community platform and massive audience. ‘What we’ve learned with Localocracy is that by harnessing user-generated content, we’re able to unleash a lot of people power,’ founders Conor White-Sullivan and Aaron Soules said in a statement today. ‘Our methodology is simple: we believe that everyone is an expert about something, so we want to give voice to that expertise and allow an exchange of ideas for all to see and participate in.’”
TNW: “It’s unclear if Localocracy will continue in its current form. The wording of the press release makes the acquisition sound like a talent grab to build similar platforms for Huffington Post Media Group (HPMG), stating that the team ‘will build on their innovative approach to enhancing local democracy while leveraging HPMG’s powerful online community platform to engage its large and networked audience. Also joining the Group from Localocracy is Jay Boice, who will be instrumental in building new technologies to support enhanced online community interaction.’”
ATD: “The Huffington Post Media Group, which says it has topped one billion page views for the month of August, has bought an online grassroots platform called Localocracy. – The price for the site, whose key execs will join the AOL content unit, is under $1 million, said sources close to the situation.”
BW: “Huffington Post said it logged more than 1 billion page views and 37 million readers in August, citing measurement firm ComScore Inc. New York-based AOL said it has introduced 21 new sites since acquiring Huffington Post in March.“
Gerrit Eicker
Social Business: Strategy, Measurement, Engagement
Social business: harnessing intelligence, measuring community health, moving to engagement; http://eicker.at/SocialBusiness
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Gerrit Eicker
Hinchcliffe: “As businesses begin looking strategically at big data as a way to improve their business performance, an important element of their efforts will be in the burgeoning capability of social analytics… 1. Social media has become the primary creative channel for new information. 2. Business intelligence must look at the whole ecosystem. 3. New techniques are required for social analytics as well as to handle the volumes of big data that result. – While the field is somewhat new, as social analytics has only had a real run-up the last two years, some obvious strategies have started to emerge. For now, most organizations will be trying to build basic social BI capabilities and get experience with them…
- Expertise and Reputation Tracking
- Customer Engagement and Retention
- Social Business Adoption Tracking
- Funnel Analysis
- Social Supply Chain Management
- Human Capital Management
- Compliance and Regulatory Tracking
- Brand Insight
- Operations Management
There are other ways to apply social BI but these will be the most common ones for the majority of companies building or acquiring such capabilities.”
Camargo: “Creating successful online communities is still more art than science, yet techniques and frameworks are now emerging to turn social business into a real discipline. This week we take a look at a new case study that explores metrics that can measure the intrinsic health of communities instead of looking purely at size as the defining barometer. … Conventional wisdom tells us Community Owners should rely on two key metrics to track the success of an online community: Membership (number of registered users) and participation (number of active users in a given time period). That’s well and good but what about measuring the health of the community, not just its size? … Each and every community out there will have its own particular intricacies and you organization will surely require you to adhere to its own KPIs and reporting frameworks. In our case, the content contribution pyramid-inspired reporting model was a very valuable addition to our reporting toolbox. This KPI enabled us to understand variations in context, purpose and participants within each of our communities while keeping an eye on overall growth trends.”
Hinchcliffe: “When we look back at the first decade of the 21st century, it will be obvious that a few momentous changes in the business and computing landscape occurred. Of these, one of the most profound has been a decreasing emphasis on systems of record and the move towards what are called systems of engagement. … Systems of record have matured to the point where there’s only a little strategic advantage to having your own unique capability. Instead, the discussion on strategic technology has shifted to the other 40% of what businesses in industrialized nations do: Knowledge work. … Thus, using technology to enable knowledge work as a strategic capability has sparked a growing interest in improving what are increasingly known as systems of engagement. … For enterprises, ground zero for the transition to systems of engagement in many companies often centers around any pending update of the corporate intranet. … What’s also clear about the changes taking place in businesses today is that systems of record are not going away. … New systems of engagement are now receiving considerable attention in the forms of online communities, crowdsourcing, Social CRM, open APIs, and many other means as a way to connect customers and business partners together to achieve useful outcomes with the most cost-effectiveness and largest result.“
Gerrit Eicker
Facebook Platform
Facebook F8 amplifies the Facebook Platform: Like, Timeline, News Feed, API; http://eicker.at/FacebookPlatform
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Gerrit Eicker
Forbes: “[T]here’s no question – Facebook remains the most ambitious, most technologically sophisticated, fastest-moving Internet company. The changes announced [at F8] were as big as anything the company has ever done – to turn Facebook into a real-time engine for seeing what your friends are doing and joining them right now… The changes are all big, but perhaps the most interesting is that Facebook is becoming a real-time communication service. … Longtime tech pundit and thinker Esther Dyson posted on Twitter today that Facebook was launching the ‘semantic Web’ without calling it that. Good, because hardly anyone ever understood what that meant. … In order to launch these real-time features for its platform, Facebook needed a way for users to access them. That’s why it launched the ticker earlier this week. … The best way to think of Facebook is as infrastructure – the social infrastructure of the Internet. Zuckerberg believes Facebook has far more to gain over the long term by reinforcing itself as a universal platform than by any other means. … Granted, it is potentially problematic for one company to own an essential piece of Net infrastructure.”
SG: “Without a doubt, [the] major keynote at f8 2011 showed Facebook to be making some major changes in the very near future. Starting with a whole new layout and set of functions they’re calling ‘Timeline‘ and moving through app enhancements that have the potential to change the way we use apps on all platforms, we’ve got a guide here for you, the Facebook user, to easily understand what you’ve got in store. This is Facebook as it will exist starting at the tail end of 2011. … There is a new class of application on Facebook now called Open Graph. This class is defined by three principles: Frictionless experiences, Realtime serendipity, and Finding patterns. The goal here is to have subject matter (games, music, video, social apps) spread to friends via friends in as enjoyable a manner as possible.”
AF: “According to Zuck[erberg]… ‘A record 500 million people used Facebook the same day. We’re connected now. The next era will be defined by the social apps that use these connections. … But there’s more to us, to our deepest conversations. You want to express the story of your life in terms of the most important and meaningful parts of your life – this is the heart of your Facebook experience.’ … Facebook has created a new class of apps to deal with the next version of open graph. Facebook’s mission is to make world more open and connected. They want you to have a more personal experience. … Now you’ll be able to eat a meal, hike a trail, and so on, and the activity shows up in the news feed. This means Facebook is adding verbs to the connections in the social graph. … GraphRank may be the new EdgeRank. What do I want to see in the news feed versus someone’s timeline? Different types of relationships work differently – work friends versus family, for example. And this is probably going to integrate the new friends lists and family categorizations.”
Guardian: “While Facebook is keen for its users to stay on the site for as long as possible, Zuckerberg has consistently emphasised that the site is a ‘distribution platform’ to other media companies. – The social network has moved to strengthen its ties with media partners in recent months as it moves closer to its hotly anticipated initial public offering. Facebook was recently valued at $66.5bn on secondary markets. Its global revenues are expected to reach $4.3bn in 2011, up from $2bn in 2010, according to the research firm eMarketer. … [Zuckerberg] wants Facebook to be the centre of your web experience. That’s the purpose of the redesign of the ‘timeline’ – the river of experiences recounted by your friends. Rather than being a river, he’s offering the chance to organise it, with the photos and videos. … The key is that he wants Facebook to become the de facto authentication mechanism of the web.”
Green, TC: “I was one of the first people to join Facebook in February of 2004, and launched one of the inaugural applications on the platform in May 2007. The new Facebook profile and Open Graph announced…, along with the launch of smart friend lists last week, is going to usher in a new era of the Facebook platform. And I believe entire industries will potentially be revolutionized by social, from travel to reviews to health to e-commerce, and of course charity. … I am confident we will see major sectors, from music to reviews to commerce, revolutionized by authentic friend-to-friend interactions. We are fortunate at Causes to have a big start in one of the largest markets around, the $300 billion giving market. It is anyone’s guess if the other major categories will go social with their current leading companies, or if entirely new ones will emerge, like Zynga in gaming. Either way, it will be a fun ride.”
RWW: “Facebook significantly scaled up the amount of information it tracks about you – and many millions of other people. The once humble status update field has been expanded to include 6 types of ‘life events.’ You now automatically share data about what you’re reading or listening to. … Here’s a quick summary of what’s changed: A new Subscribe button, allowing you to follow people you aren’t friends with, plus filter the amount of information you get from current friends. Improved friends lists – easier way to group people into lists, including via semi-automated ‘smart lists.’ A News Ticker that streams a constant flow of user updates in a sidebar (on top of your chat bar). A newspaper-like relevancy filter for your Facebook homepage. Instant sharing of what you read, listen to and watch. A new Timeline profile (a colorful history of you and your ‘life events’).”
Gerrit Eicker 19:41 on 27. December 2011 Permalink |
Gartner: “Four IT forces, IT consumerization and new technology styles are forcing IT organizations to see they can’t control IT spending. They must actively manage technology investments inside and outside IT. … This Predicts 2012 special report highlights how the control of technology and technology-driven decisions is shifting out of the hands of IT organizations. New forces that are not easily controlled by IT are pushing themselves to the forefront of IT spending. Specifically, the forces of cloud computing, social media and social networking, mobility and information management are all evolving at a rapid pace. … These technological evolutions in the workplace are largely happening despite the controls IT normally places on the use of technologies. The cloud offers new delivery styles and options that are industrialized in a value chain that renders on-premises IT systems and expertise as only part of the overall delivery of IT capabilities to the company. Social computing is allowing collaboration, and a shift of behavioral patterns of users and the communities in which they work. Mobility offers new access channels to applications and data, and at the same time provides end users with a wide variety of device choices. The combination of cloud, social computing and mobility can be used to increase geographic diversity and raise the productivity of virtual teams. Users expect to get access to personal, work, business applications and data from any device, anytime and anywhere. – Finally, the concept of ‘big data’ is beginning to forever alter the relationship of technology to information consumption, as data coming from multiple federated sources and in structured and unstructured forms must now be analyzed using new methodologies foreign to many IT departments. … As the relationship between ‘technology means’ and ‘technology outcomes’ becomes ever clearer, stakeholders of all kinds are gaining a sharper understanding of how technology decisions will impact the business, and are raising the bar in terms of expectations for success.”