CRM as a Collaboration Service
When does CRM become a collaboration service? Collaboration from the first point of communication; http://j.mp/9Lsl9H
When does CRM become a collaboration service? Collaboration from the first point of communication; http://j.mp/9Lsl9H
Yammer Goes Salesforce « Wir sprechen Online. 17:40 on 22. August 2011 Permalink |
[…] WSJ: Yammer and Salesforce start collaborating regarding activity streams; http://eicker.at/YammerSalesforce […]
Social CRM (SCRM) « Wir sprechen Online. 08:25 on 2. September 2011 Permalink |
[…] Gartner: The market for Social CRM [SCRM] is on pace to surpass $1B in revenue by year-end 2012; http://eicker.at/SCRM […]