Yammer Goes Salesforce
WSJ: Yammer and Salesforce start collaborating regarding activity streams; http://eicker.at/YammerSalesforce
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Gerrit Eicker 17:40 on 22. August 2011 Permalink
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Gerrit Eicker 17:40 on 22. August 2011 Permalink |
WSJ: “Today Yammer will announce that it will work with another application, and it’s a big one: Salesforce.com. The folks at Yammer used Force.com, Salesforce’s development platform, and Yammer’s own API, to grab activity stream data from within Salesforce. Sales leads, deals, marketing campaigns and all sorts of other activity that gets entered into Salesforce.com become objects that can appear directly within a Yammer stream, which is essentially as easy to keep track of and interact with as a Facebook stream. … In fact, a Facebook stream is exactly what Yammer CEO David Sacks compares it to. ‘A few months ago we released an activity stream API that lets any application push activity stories into Yammer, the same way that Zynga can push items like the latest Mafia Wars score into your Facebook stream,’ he says. … The comparison to Facebook is no accident: Yammer’s technology is based on Facebook’s Open Graph protocol.“
Gerrit Eicker 10:59 on 23. August 2011 Permalink |
RWW: “Yammer combined its APIs and Force.com to grab the activity stream information from within Salesforce, so that these objects can now be a part of the Yammer activity stream. … Now, those astute readers may realize that Salesforce has its own activity stream microblogging thing called Chatter, doesn’t this duplicate the function? Yes it does. But the bigger issue here is that Yammer is integrating things like crazy, before other software tools put their own activity streams inside their apps, just as Salesforce has done. Yammer is adding 200,000 customers a month, according to some press sources, and now stands at three million total customers, with half a million paid ones.”
VB: “Yammer is taking a shotgun approach to gathering data through partnerships instead of building up internal tools. Box.net, another enterprise 2.0 company, fleshes out its cloud storage product by integrating applications from the likes of Salesforce.com and Google to make its software more useful for enterprise companies. Yammer still intends to integrate with other enterprise companies that also have open APIs. …Yammer, which has 3 million verified corporate users. Around 80 percent of the largest companies in the world on the Fortune 500 list have deployed the enterprise social network. It’s one of a number of stars in the enterprise 2.0 space – along with companies like collaboration service Huddle and cloud storage provider Box.net – that are taking lessons learned from Web 2.0 applications like Twitter and Facebook to the enterprise.”
Social CRM (SCRM) « Wir sprechen Online. 08:25 on 2. September 2011 Permalink |
[…] Gartner: The market for Social CRM [SCRM] is on pace to surpass $1B in revenue by year-end 2012; http://eicker.at/SCRM […]