Google Plus Direct Connect
Merging social and search: Google Plus Direct Connect might change Google fundamentally; http://eicker.at/GoogleDirectConnect
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Gerrit Eicker
Search Engine Bias
Does Google favour its own sites in search results? New study: Google less biased than Bing; http://eicker.at/SearchEngineBias
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Gerrit Eicker
SEL: “Does Google favor its own sites in search results, as many critics have claimed? Not necessarily. New research suggests that claims that Google is ‘biased’ are overblown, and that Google’s primary competitor, Microsoft’s Bing, may actually be serving Microsoft-related results ‘far more’ often than Google links to its own services in search results. – In an analysis of a large, random sample of search queries, the study from Josh Wright, Professor of Law and Economics at George Mason University, found that Bing generally favors Microsoft content more frequently, and far more prominently, than Google favors its own content. According to the findings, Google references its own content in its first results position in just 6.7% of queries, while Bing provides search result links to Microsoft content more than twice as often (14.3%). … The findings of the new study are in stark contrast with a study on search engine ‘bias’ released earlier this year. That study, conducted by Harvard professor Ben Edelman concluded that ‘by comparing results across multiple search engines, we provide prima facie evidence of bias; especially in light of the anomalous click-through rates we describe above, we can only conclude that Google intentionally places its results first.’ … So, what conclusions to draw? Wright says that ‘analysis finds that own-content bias is a relatively infrequent phenomenon’ – meaning that although Microsoft appears to favor its own sites more often than Google, it’s not really a major issue, at least in terms of ‘bias’ or ‘fairness’ of search results that the engines present. Reasonable conclusion: Google [and Bing, though less so] really are trying to deliver the best results possible, regardless of whether they come from their own services [local search, product search, etc] or not. … But just because a company has grown into a dominant position doesn’t mean they’re doing wrong, or that governments should intervene and force changes that may or may not be “beneficial” to users or customers.”
Edelman/Lockwood: “By comparing results between leading search engines, we identify patterns in their algorithmic search listings. We find that each search engine favors its own services in that each search engine links to its own services more often than other search engines do so. But some search engines promote their own services significantly more than others. We examine patterns in these differences, and we flag keywords where the problem is particularly widespread. Even excluding ‘rich results’ (whereby search engines feature their own images, videos, maps, etc.), we find that Google’s algorithmic search results link to Google’s own services more than three times as often as other search engines link to Google’s services. For selected keywords, biased results advance search engines’ interests at users’ expense: We demonstrate that lower-ranked listings for other sites sometimes manage to obtain more clicks than Google and Yahoo’s own-site listings, even when Google and Yahoo put their own links first. … Google typically claims that its results are ‘algorithmically-generated’, ‘objective’, and ‘never manipulated.’ Google asks the public to believe that algorithms rule, and that no bias results from its partnerships, growth aspirations, or related services. We are skeptical. For one, the economic incentives for bias are overpowering: Search engines can use biased results to expand into new sectors, to grant instant free traffic to their own new services, and to block competitors and would-be competitors. The incentive for bias is all the stronger because the lack of obvious benchmarks makes most bias would be difficult to uncover. That said, by comparing results across multiple search engine, we provide prima facie evidence of bias; especially in light of the anomalous click-through rates we describe above, we can only conclude that Google intentionally places its results first.”
ICLE: “A new report released [PDF] by the International Center for Law und Economics and authored by Joshua Wright, Professor of Law and Economics at George Mason University, critiques, replicates, and extends the study, finding Edelman und Lockwood’s claim of Google’s unique bias inaccurate and misleading. Although frequently cited for it, the Edelman und Lockwod study fails to support any claim of consumer harm – or call for antitrust action – arising from Google’s practices. – Prof. Wright’s analysis finds own-content bias is actually an infrequent phenomenon, and Google references its own content more favorably than other search engines far less frequently than does Bing: In the replication of Edelman und Lockwood, Google refers to its own content in its first page of results when its rivals do not for only 7.9% of the queries, whereas Bing does so nearly twice as often (13.2%). – Again using Edelman und Lockwood’s own data, neither Bing nor Google demonstrates much bias when considering Microsoft or Google content, respectively, referred to on the first page of search results. – In our more robust analysis of a large, random sample of search queries we find that Bing generally favors Microsoft content more frequently-and far more prominently-than Google favors its own content. – Google references own content in its first results position when no other engine does in just 6.7% of queries; Bing does so over twice as often (14.3%). – The results suggest that this so-called bias is an efficient business practice, as economists have long understood, and consistent with competition rather than the foreclosure of competition. One necessary condition of the anticompetitive theories of own-content bias raised by Google’s rivals is that the bias must be sufficient in magnitude to exclude rival search engines from achieving efficient scale. A corollary of this condition is that the bias must actually be directed toward Google’s rivals. That Google displays less own-content bias than its closest rival, and that such bias is nonetheless relatively infrequent, demonstrates that this condition is not met, suggesting that intervention aimed at ‘debiasing’ would likely harm, rather than help, consumers.”
Gerrit Eicker
Facebook Timeline
Facebook’s Timeline: the story of our lives – and the perfect emotional advertising base; http://eicker.at/FacebookTimeline
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Gerrit Eicker
Facebook: “Introducing Timeline – Tell your life story with a new kind of profile.”
Facebook: “Since the beginning of Facebook, your profile has been the place where you tell your story. … Over time, your profile evolved to better reflect how you actually communicate with your friends. Now you can can share photos of what you did last weekend, and updates about how you feel today. … Imagine if there was an easy way to rediscover the things you shared, and collect all your best moments in a single place. – With timeline, now you have a home for all the great stories you’ve already shared. They don’t just vanish as you add new stuff. … Timeline is wider than your old profile, and it’s a lot more visual. The first thing you’ll notice is the giant photo right at the top. This is your cover, and it’s completely up to you which of your photos you put here. … If important parts of your story aren’t included on your timeline, you can go back to when they happened and add them. – Or go to your private activity log. This is where you’ll find everything you shared since you joined Facebook. Click on any post to feature it on your timeline so your friends can see it, too. … Now, you and your friends will finally be able to tell all the different parts of your story – from the small things you do each day to your biggest moments. What will you create? We can’t wait to find out.”
RWW: “The biggest announcement at Facebook’s f8 event in San Francisco today was a radical new profile design. Called Timeline, the new design turns your profile into a colorful, easily searchable timeline of your entire life – at least the parts of it on Facebook. The Timeline won’t go live until a few weeks, but you can set it up as a developer preview by following these instructions. This is a ‘Developer Release‘ version of Timeline, so it may be a little buggy.”
GigaOM: “‘Timeline is a completely new aesthetic for Facebook,’ Zuckerberg said. … Timeline and all its features will be viewable from any type of mobile device, Zuckerberg said, which may indicate the app is built with HTML5. … The new interface is aimed at making it much easier to get a full picture of a person by seeing more about them than just their most recent updates, Zuckerberg said. … Each user can customize his or her own Timeline, which will make each individual profile more personalized than Facebook profiles have been in the past. … Users often grumble about even the smallest of changes Facebook makes to its interface, so it will certainly be interesting to watch how the response to Timeline plays out.”
pC: “The Timeline redesign will likely be jarring to Facebook’s famously change-averse users, but Zuckerberg and Facebook director of product management Chris Cox said that the idea was to allow people to create virtual scrapbooks of their lives through Facebook. Users will be able to sort their Timelines by certain pieces of content, such as clicking on button that will display all the photos taken of you in the last year. The new Timeline will be rolling out over the next several weeks, and it will be the home for a new set of social applications.”
Mashable: “Timeline, a major re-imagining of user profiles that allows users to build what’s essentially a visual scrapbook of everything they’ve done on the site. – CEO Mark Zuckeberg showed off the new features in his keynote at the company’s f8 conference. It algorithmically organizes everything you’ve done on Facebook — from post photos to change relationship status to check in – and also allows users to fill out a ‘Way Back’ section to add details that are omitted or pre-date the social network.”
Mashable: “The Evolution of the Facebook Profile in pictures…”
TC: “Trying to display all of this content was a major design challenge, Zuckerberg noted. How do you do it all on a single page? Well, all of your recent content is shown in a new grid-view. But as you go back in time, it’s more about summarizing your content to display the most important content. The farther back you go, the less you see – it’s just the key moments. ‘This is the magic of how Timeline works,’ Zuckerberg said.”
pC: “The recent consumer trend has, indeed, been toward more personal sharing and transparency. And Facebook has been working to improve privacy controls around that. But there are also some folks growing unsettled by Zuckerberg’s share-everything mantra, wondering whether Facebook ever stops to question the inevitability of the movement. And are we already witnessing the first few signs of consumers’ social networking fatigue?”
Mashable: “Facebook Timeline sounds like a good idea. It’s your life, organized and summarized for public consumption – or as public as you want to make it. … I don’t know if anyone is ready to trust Facebook’s algorithm to decide what to show and hide as the Timeline grows. Up top is full of minutiae. Down below, it’s an outline. But what Facebook deems important: – a birth, first steps, new job – may only be the highlights… With Timeline, and to a certain extent Open Graph, Mark Zuckerberg is once again racing forward to the next big thing. Let’s hope that he doesn’t inadvertently leave his users behind.”
GigaOM: “Now Facebook isn’t doing this just to help us cherish our memories. The more data it has and the more it understands what has emotional meaning to us, the better it can target us with ads. By letting us preserve the things, activities and apps that matter to us, it gives Facebook an even better way to tailor ads that demand a higher rate from advertisers. … But Timelines can also be an opportunity to create recommendation tools for users to suggest products they might like based on their tastes and interests. … Perhaps most fundamentally for Facebook, Timeline will give people a new reason to go into oversharing mode. … This move to organize past activity is increasingly what Facebook needs to do, I think, as it exploits the opportunities in its own timeline. It is further exploring the opportunities in the future, by helping people better discover what to do from their friends.”
TC: “How To Enable Facebook Timeline Right This Second – Fortunately, enabling Timeline a bit early isn’t too difficult – but it’s not at all straight forward, either. … You probably don’t want to do this unless you’re actually a developer. Expect bugs. … Here’s how to do it…“
Gerrit Eicker
Facebook News Feed: Relevance?
Facebook redesigns its news feed for more relevance: resistance is futile; http://eicker.at/FacebookNewsFeedRelevance
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Gerrit Eicker
Facebook: “Starting today, it will be easier to keep up with the people in your life no matter how frequently or infrequently you’re on Facebook. … Now, News Feed will act more like your own personal newspaper. You won’t have to worry about missing important stuff. All your news will be in a single stream with the most interesting stories featured at the top. If you haven’t visited Facebook for a while, the first things you’ll see are top photos and statuses posted while you’ve been away. They’re marked with an easy-to-spot blue corner. … Ticker shows you the same stuff you were already seeing on Facebook, but it brings your conversations to life by displaying updates instantaneously.”
Guardian: “‘Lame,’ snarks Brandi Genest Weeks on the Facebook blog. ‘Quite frankly I don’t want Facebook deciding who is most important in my life. I want my news feed to just go chronologically and if I want to hide posts from someone, I will. Stop changing. You’re becoming MySpace and I left there for a reason.’ – Ouch. And 845 people ‘Liked’ Brandi’s comment. Almost 500 disgrunted Facebook users concurred with Fiona Robinson, who blasted: “NOOOO! I STILL want ‘most recent’ at the top like it used to be, so we have the OPTION of seeing what has been posted most recently instead of what Facebook deems a ‘top story’. This is total garbage. … Once the ticker is populated with my friends’ Spotify tunes, Vevo videos or Wall Street Journal stories, then I’m interested. How about you?”
RWW: “Whenever Facebook launches a major re-design, there is a user outcry. Partly that’s because Facebook is known for its clumsy and confusing design, partly it’s because people are resistant to change. This time round though, the main issue is that Facebook is trying to be something it is not: a newspaper. … Don’t get me wrong, I applaud many of the changes that Facebook has recently made and is about to make. … Lists for friends, media sharing, filtering information that you see on your homepage through the Subscribe button. All of those are features that enhance Facebook’s core purpose: to be asocial network. And just as importantly, all of those features are directly controlled by the user. Not by Facebook’s software.”
GigaOM: “The repeated use of the term ‘newspaper’ makes it obvious that Facebook wants this new feature to be about more than just seeing updates from your friend’s birthday party – and it could become especially interesting when combined with another new Facebook feature: the launch of the ‘Subscribe’ service, which allows users to follow and get updates from people or sources they are not friends with, in much the same way that Twitter does. Facebook has been promoting that feature as a way to stay connected to what celebrities and journalists are doing, and it seems likely that many of those items could wind up on the top of your ‘personal newspaper‘ thanks to the news feed changes.”
GigaOM: “The new updates show that Facebook is still in the midst of the ‘launching season’ CEO Mark Zuckerberg first discussed in June, when it announced a new video chat feature with Skype. With the company’s f8 developer conference coming up this Thursday, something tells me that Facebook still has a few more big announcements up its sleeve.”
AF: “Lest any of us mistake the redesigned news feed and official ticker launch as Facebook giving away the goods before the f8 developers conference this week, Schact said that the company has plenty of other things to announce at the annual event on Thursday. – Of course, users of Facebook will likely grumble about the changed formatting and then decide they like this layout when the next one comes through – that happens every time the site revamps its layouts.”
Gerrit Eicker
Google News Editors’ Picks
Google leaves its algorithm–centricism: adds serendipity to Google News via Editors’ Picks; http://eicker.at/GoogleNewsEditors
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Gerrit Eicker
Google News Help: “Editors’ Picks is a feature that showcases original, innovative news content that a news publisher has on their site at any given time. This content may include long-form narrative articles, slideshows, interactive graphics, or video stories, just to name a few possibilities. – The links you see in Editors’ Picks are hand-picked by the news organization whose logo is displayed above the links. Google News does not select the articles. – If you are a News publisher and wish to submit an Editors’ Picks feed to Google News, please review our guidelines and documentation first.”
Google: “Google News is introducing a new section in the right-hand column of the U.S. edition. The section is called ‘Editors’ Picks,’ and it displays original content that publishers have selected as highlights from their publications. This is the latest addition to recent improvements we’ve made to the variety and presence of stories and multimedia on Google News. – An array of news organizations, including local, national and niche publishers, are now using Editors’ Picks to display their best, most engaging content. Because Google News relies on algorithms, Editors’ Picks will always be just that- picks provided by publishers themselves, and not by Google. … You may have first noticed Editors’ Picks as an experiment last year. Based on the data from that experiment, we have been working with nearly two dozen publishers in recent months and have seen a positive response from readers and publishers alike: readers get the news they’re interested in from the sources they trust, and publishers receive higher traffic to their websites.”
Nieman: “When Google News launched in 2002, it did so with some declarations: ‘This page was generated entirely by computer algorithms without human editors.’ And: ‘No humans were harmed or even used in the creation of this page.’ – That core approach – computerized curation, algorithmic authority, NoMo sapiens – has served Google News well in the nearly-a-decade it’s been around… Editors’ Picks, a display of original content that journalists (human ones!) have selected as editorial highlights from their publications. … That’s a big deal, and only partially because of Google News’ traditional algo-centricism. … In addition to providing users with more good content, Editors’ Picks might also pave the way for more effective partnerships with news publishers. … For publishers, Editors’ Picks is also a way to highlight brand identity within a platform that has tended to emphasize news stories over news institutions. … It takes the notion of serendipity, in other words, and applies it to news organizations themselves.”
SEL: “More than a year after the experiment began, Google News has brought Editor’s Picks to the home page of its US site – marking the first real human-curated content on what Google has proudly said was always a completely algorithmic way of presenting news. – It could also be seen as something of an olive branch toward publishers, especially given the shaky relationship that’s existed between the two.”
SEW: “This appears to be a win-win for everyone involved. News publishers now have a mechanism to let Google know what their featured stories are. – Readers will be able to see additional content in the form of these features. As a result, Google will likely see a boost in on-site time and stickiness. Clearly the number of articles you read will help you collect Google News badges. – However, bringing search back into the conversation for a moment: since these articles are hand-picked by the editors – which may include editorials and paid features – will this adversely affect relevancy?“
Gerrit Eicker
Google Plus Stream
The Google Plus Stream needs fixes: it’s like Twitter without clients or Facebook without EdgeRank; http://eicker.at/GooglePlusStream
Gerrit Eicker
Microsoft and Facebook vs. Google
Williams: Why the Microsoft–Facebook–alliance really is a threat to Google; http://eicker.at/MicrosoftFacebook
Gerrit Eicker
Like!
The Like Log Study: What web content gets most Facebook Likes? Put significant effort in your top stories; http://eicker.at/Like
Gerrit Eicker
Relationship Business
Donato: Social commerce will have its biggest impact with naturally relationship businesses: the locals; http://eicker.at/28
Gerrit Eicker
Bing(oogle)?
Sullivan: Google says Bing watches what people search for on Google to improve its search listings; http://eicker.at/BingGoogle
Gerrit Eicker 12:18 on 9. November 2011 Permalink |
Google: “Google+ Direct Connect lets you quickly navigate to a Google+ page (and even add that page to your circles) when using Google Search. For example, if you searched for the query ‘+youtube’ or ‘+pepsi,’ you could be immediately taken to the YouTube Google+ page, or the Pepsi Google+ page, and given the option to add the page to your circles. … When searching for a major brand, company, or cultural entity, try placing a ‘+’ in front of your query. When you use the ‘+’ operator before your search query, it lets us know that you want to find a Google+ page. … A page’s eligibility for Google+ Direct Connect is determined algorithmically, based on certain signals we use to help understand your page’s relevancy and popularity. In addition to this analysis, we look for a link between your Google+ page and your website. To help Google associate this content, be sure to connect your Google+ page and your website using the Google+ badge, or by adding a snippet of code to your site, in addition to adding your website link to your page.”
SEL: “Postscript From Danny Sullivan: Direct Connect seems yet another clever bribe where Google is leveraging everything it can to win support for Google Plus. … Google’s made changes over the years that help big brands see far less negative references to themselves in search results than in the past, mainly by allowing more than one page from a site to help ‘push’ other content ‘down.’ But that’s not foolproof, especially when negative news is happening. – Consider the searches for Toyota that were bringing up negative news stories during the safety recalls of last year. If Toyota is pushing that people to find them by searching for +Toyota, they would see none of that on Google. – Interestingly, Bing offered a similar solution that didn’t depend on having to take part in a social network. Bing’s ‘Best Match’ results showed only one site when there was great confidence in the query. But Bing quietly dropped this feature since it launched, a sign that consumers didn’t like it.”
Wired: “But more importantly, Google integrates Plus into its web-dominating search engine. With Google+ Direct Connect, searchers can insert a ‘+’ before their query and jump directly to a business’s Google+ page. Type ‘+YouTube’ into a Google search box, for instance, and Google will take you straight to YouTube’s Plus page. – This is where Google will have an advantage over Facebook: With a broad array of services like search and Gmail and Chrome and Android, Google offers tools that are fundamental to the online lives of so many people – and these can be tied to Google+. As Google+ evolves, Google will have the means to promote its social network – and the branded Pages within it – in ways that Facebook or Twitter cannot.”
ZDNet: “But with Google shortcut called Direct Connect, all I have to do is type a ‘+’ in front of the company name – such as ‘+Amazon’ – and the Google+ Page comes up. Better yet, just by typing ‘+A’ into the search box, I get a listing of Google+ Pages for Amazon, ATundT, Angry Birds and ABC News. And surely, there will soon be more in that list. – In that sense, a Google+ Page becomes a must-have for any company looking to establish a presence on the Internet, just as a Web site itself was the must-have a decade ago and Twitter and Facebooks accounts have been in recent years. The difference is that Facebook and Twitter have largely been closed-wall gardens, a members-only type of environment. … You see, this is no longer just about ‘social.’ This is the face of the new interactive Internet, a one-up over the traditional Web site. These Google+ pages are powered by search, share and followers. This isn’t a static place where companies host their corporate blogs or post their news releases. This is a dynamic environment where companies host live video ‘hangout’ sessions and engage in discussions with their followers.”