Social Media Mobile
Social networking on-the-go: U.S. mobile social media audience grows 37% in the past year; http://eicker.at/SocialMediaMobile
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Gerrit Eicker
Facebook Deals Launch
Facebook Deals will be available soon in Atlanta, Austin, Dallas, San Diego, San Francisco; http://eicker.at/FacebookDealsLaunch
Gerrit Eicker
Adoption of Online Marketing Services
Local businesses: the adoption of online marketing services; http://eicker.at/2d Chart: http://eicker.at/2e (via @SocialTimes)
Gerrit Eicker
Dealing With WikiLeaks
How media has been dealing with WikiLeaks, Julian Assange, and the secrets he spilled; http://eicker.at/DealingWithWikiLeaks
Gerrit Eicker
Social Consumers and Advertising
Social games, brand and direct response advertising, real-time, fun in eCommerce, user retention; http://eicker.at/Consumer2011
Gerrit Eicker
Google Acquisitions
Blodget: Hell, yes, Google should buy Groupon. And Twitter. And Foursquare; http://eicker.at/GoogleAcquisitions
Gerrit Eicker
Facebook Mobile
Facebook launches: new iPhone/Android apps, Single Sign-on via Places API, Facebook Deals; http://eicker.at/FacebookMobile
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Gerrit Eicker
TNW: “Facebook held its ‘mobile event’ for over 7,000 viewers. In his opening remarks, Facebook CEO Mark Zuckerberg said, ‘Our goal is to make it so that no matter what platform you are building, your apps can be social…And that over the next few years, entire industries will be rethought as social applications.‘ He also mentioned that 200 million people now use Facebook via mobile devices.”
Ray, Forrester: “Today’s pronouncements demonstrate the ambition and vision Facebook has for itself in mobile computing and socializing over the long term, but in the immediate future Facebook now is poised to bring the wonders of checking in to the masses. … Facebook’s new Deals feature is uniquely positioned to bring rapid changes to consumer behavior over the next year. Here’s why: First, Facebook is a platform with 500 million avid users (compared to the 4 million who currently use Foursquare), and with each passing month more consumers are accessing and updating Facebook via their smartphones. Second, Facebook’s new Deal platform is free for marketers and SMBs; anyone who claims a location on the Facebook Places platform can easily and quickly launch an offer. Finally, marketers are lining up to create offers on this new Facebook platform. … One outstanding question is how Facebook’s new Places features will affect the fledgling LBS category. … It seems evident to me that the LBS space is in for some profound changes in the coming year as Facebook Places becomes as familiar to Facebook users as status updates and fan pages are today.”
SEL: “The world of location-based services changed dramatically today. And the changes that Facebook announced place the company firmly in the center of that very dynamic universe and ecosystem. – Toward the end of becoming a “platform” for mobile, Facebook made several significant announcements aimed at developers. There were also announcements aimed at consumers and marketers, ‘Deals’ being the big one. … It thus appears very simple to create an offer for Facebook Deals. The simplicity of this page will be significant for the millions of small businesses that will undoubtedly be interested getting access to this offering. And it will be opened up to small businesses in the near future – initially 20,000 and then the broader audience. … Deals will be a big hit with both consumers and marketers, whether large or small. Coupons is one of the most effective and popular forms of mobile advertising and Facebook’s reach will make it a huge player in this segment. – It will take a little while to digest all the implications of these announcements as well as to see their impact on the market and the mobile ecosystem as a whole. But I’m pretty confident that they’ll be significant and even lasting.”
IF: “Facebook is seeking to allow developers to build in a social environment no matter what phone they’re building on, whether that’s RIM, Android, iPhone, Windows Phone, or the mobile web. The company recently reached the milestone of 200 million people actively using Facebook mobile products across all platforms. … ‘You can rethink any product area to be social, have it be more engaging, have it grow virally, and remake whole industries’ says Zuckerberg.”
VB: “With a new single sign-on feature, Facebook aims to become the way users log into all their mobile applications. It’s already doing this to some extent, by allowing users to log into non-Facebook websites using Facebook Connect, but the company’s mobile chief, Erick Tseng, said the goal here is to make the process as simple as possible on phones, where typing in user names and passwords can be a huge pain. … On the privacy front, the news today doesn’t seem hugely significant, but I still expect some complaints when users start seeing Facebook data showing up in other apps.”
Guardian: “Facebook today revealed a series of improvements to its service on mobile devices in a move that lays the foundations for new revenue streams from retail stores, venues and small businesses. – Mobile is seen as a powerful platform for the expansion of Facebook, particularly in the developing world where internet adoption is increasingly skipping desktop computers and growing rapidly on the mobile web. … Facebook’s head of mobile business, Henri Moissinac, told the Guardian the improvement could be interesting for developers. ‘Augmented-reality apps like Layar will be able to visualise deals in real-time around a user’s location,’ he said.”
Gerrit Eicker
Facebook Apps
Updated Facebook iPhone/Android apps include: Facebook Groups, Facebook Deals, photo check-ins; http://eicker.at/FacebookApps
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Gerrit Eicker
IF: “Version 3.3.1 of Facebook for iPhone brings Groups, Deals, and enhanced Places functionality to the most popular Facebook mobile app. Released today, the app allows users to post to Groups and read Group feeds, add photos and tag additional friends to an existing check-in, and discover rewards Deals offered at local Places. – Facebook last made a major update to its iPhone app when it launched Places, and fixed a few bugs with a release in September. When Groups was launched last month, the only mobile way to access the feature was through m.facebook.com, which has now changed. Details about the new Deals feature leaked a few days ago, but today Facebook walked members of the press through how it businesses can use it to incentivize check-ins. … The new version of Facebook for iPhone is fast, easy-to-use, and offers both unique mobile functionality and new replications of web interface features. Instead of answering user demands for minor features like the ability to add photos to albums, or remove friends, Facebook is giving users new ways to take advantage of the iPhone’s GPS and camera. While Facebook for Android also received an update today, Facebook apps for Palm, Blackberry, Windows, and others which still don’t have Places functionality will now look even more antiquated.”
RWW: “Today’s updated version of the Android app adds Places and Groups, as well as improves the Notifications from within the app. The Android app still lacks the Chat feature, something iPhone users can still gloat about. But today’s release brings the Android app closer to parity with the iPhone. … The iPhone now gets the Groups feature too. But in addition, there’s a new look to the News Feed, which now makes it easier to add photos and check-ins, not merely status updates. Within the new Groups feature, similarly, buttons urge users to add photos and/or posts.”
Gerrit Eicker
Facebook Deals
Facebook goes local business, enables merchants to push deals out to existing and new customers; http://eicker.at/FacebookDeals
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Gerrit Eicker
NYT: “Facebook introduced a feature on Wednesday that will allow retailers and other merchants to offer coupons and special deals through its mobile application, intensifying competition in the market for mobile searches and advertising. – People who use Places, Facebook’s location feature, will see a yellow icon indicating that a redeemable deal or coupon is available nearby. They can then use the application to ‘check in’ at the store or restaurant and show their phone’s screen to an employee to claim their deal. … Mr. Kendall said Facebook would not charge businesses directly to list coupons and special deals through the mobile application. Instead, businesses can purchase advertising to publicize their offerings on Facebook, he said. … Facebook also plans to work with nearly two dozen major chains like H&M, 24-Hour Fitness and McDonalds for special offers. But eventually all merchants and small businesses with a Facebook Places page will be able to offer deals. Facebook’s deals program borrows heavily from location-based social networks like Foursquare, Loopt and Gowalla, which have long been experimenting with similar ways to offer rewards and deals on cellphones. … For retailers, the Facebook feature offers the chance to establish online connections with real-world customers and learn more about them.”
AF: “So far Facebook claims that the number of users who have used the Places application is multiples larger than any other location service. That would lead us to believe that well over 10 million Facebook users have checked in with Places. If enough brands begin to leverage the new Deals platform, this could clearly be a big win for Facebook. Most significant here is that Facebook doesn’t charge any companies to launch deals. – Contrast that with Groupon who goes through the laborious process of negotiating the cost of every deal that they launch with local businesses. While Groupon has an incredible email list of consumers who want to make purchases, Places based deals could prove to fill a much needed niche. While companies can’t ping Facebook users as they walk by their businesses, users can choose to seek out deals that are nearby. … To be clear, Facebook Deals is not the Groupon-killer that some had claimed when we leaked out information last week about the impending launch. Instead, this is a different business model where customers will have to seek out deals through businesses that they become a fan of. Fortunately, many of the companies don’t think it will be long before most Facebook users are seeking these deals out.”
IF: “The most interesting part of the product is that Facebook isn’t taking a cut of revenue for these discounts, posing a challenge to smaller competitors that use deal revenue as part of their business model. On a business’ Places page, they can set up an offer. There are four kinds: Individual deals, which reward a customer if they check-in once. Loyalty deals, which reward customers for a certain number of purchases or check-ins. Friend deals, which reward customers if they bring in extra friends. Charity deals, which allow businesses to donate to charity for every check-in they attract.”
VB: “The social network’s executives said in a press conference that they won’t charge businesses for the deals. – That’s pretty surprising, since deals are seen as the main way for check-in services like Facebook Places (which includes the deals service), Foursquare, and Gowalla to make money. … Update: A Facebook spokesperson just emailed and said that although the deals are free for the program’s initial launch partners, the pricing could change in the future. … Facebook chief technology officer Bret Taylor said that Facebook didn’t create the feature to increase advertising. ‘The main thing is to improve the user experience around our Places product,’ he said.”
pC: “It’s not clear how many people are using its check-in feature, called Places, right now, although if this catches on it will clearly give users a financial incentive to use it. Places was introduced in August. Asked about usage, Zuckerberg only said it was ‘multiples larger’ than other similar services. – Zuckerberg did use the event to provide an update on Facebook’s overall mobile usage, saying that the company now has 200 million users who access the social network ‘across all platforms,’ a figure that has tripled over the last year.”
Gerrit Eicker
@earlybird
Twitter goes eCommerce: @earlybird advertises exclusive offers from selected partners; http://j.mp/bY808q
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Gerrit Eicker
Twitter: “Twitter @earlybird Exclusive Offers are special time-bound deals, sneak-peeks, and events that are promoted by the official Twitter @earlybird account. We partner with select advertisers and retweet offers that they have crafted only for the Twitter community. Our advertising partners determine the terms of the offer, including availability, amount, and price. As with other forms of advertising from Twitter, we are focused on bringing value to our users and will keep your interests in mind as we develop this program. … Does Twitter make money from this? – Yes, we earn revenue through our relationships with advertisers. Our focus will be to try and make these deals interesting and of value to you. We take pride in being selective about the type of deals we highlight and hope they will be an exciting way to start your day.”
NYT: “The idea borrows from private and limited-time sale sites, like Gilt, Groupon and Woot (which Amazon.com recently acquired), a recent trend in online shopping. It also takes advantage of what companies like Dell, which attributes millions of dollars in sales to posting deals on Twitter, are already doing. … The first deal will appear soon, Mr. Garrett said. They will initially be nationwide, but Twitter is considering offering deals specific to cities or countries later on. If @earlybird takes off, Twitter could become a competitor to Groupon and the many other local daily deal sites, as well as to Woot, Gilt and others.”
VB: “Twitter is taking a page from some heavily venture-backed startups in flash sales and social buying like Gilt Groupe and Groupon that offer limited-time only deals sometimes paired with built-in viral mechanics that deepen the discount if friends are recruited. It’s not clear if viral mechanics will come to play as central a role to EarlyBird as they have been for other social buying startups. Right now, it looks like a very simple first come, first served model.”
TC: “Twitter outlines that it has deals with select advertisers in place, but welcomes suggestions of a product/event sent by @reply to @earlybird. Nevertheless, since Twitter clearly looks at this like a significant potential revenue stream, they are keen on emphasizing that it will be selective about the type of deals they highlight.”
Guardian: “If early reports from Coca-Cola are anything to go by, promoting products directly through Twitter is proving a lucrative return on modest investment. Speaking to the Financial Times last week, Carol Kruse, vice-president for global interactive marketing at Coca-Cola, said the number of impressions (views of the sponsored trending topic) Coca-Cola had received in the short period from launch had been ‘phenomenal’ – 86m in 24 hours with an ‘engagement rate’ of 6%, compared with the average 0.02% of users engaging with a standard online advertisement.”
RWW: “Opt-in subscription to advertising as part of a user’s social stream is likely to be a very important model in making social media financially viable. Facebook today unveiled a radical new subscription recommendation feature that is similar if more sophisticated looking and non-commercial so far.”
TNW: “Apparently Twitter just hasn’t branched out quite enough to keep itself happy yet. Bearing that in mind, the same birds that carry away the failwhale seem to have some spare time on their hands, so they’re out scouring the Internet looking for bargains.”
RWW: “It’s a nicely poetic slide into second base when it comes to Twitter advertising. @earlybird focuses on the ‘you saw it first’ experience that is one of the main attractors of users to the Twitter service.“
Gerrit Eicker 10:28 on 22. October 2011 Permalink |
ComScore: “[R]eleased results of a study on mobile social media usage based on data from its comScore MobiLens service, which showed that 72.2 million Americans accessed social networking sites or blogs on their mobile device in August 2011, an increase of 37 percent in the past year. The study also provided new insights into how mobile users interact with social media, finding that more than half read a post from an organization, brand or event while on their mobile device. – ‘Social media is one of the most popular and fastest growing mobile activities, reaching nearly one third of all U.S. mobile users,’ said Mark Donovan, comScore senior vice president for mobile. ‘This behavior is even more prevalent among smartphone owners with three in five accessing social media each month, highlighting the importance of apps and the enhanced functionality of smartphones to social media usage on mobile devices.‘ … In August 2011, more than 72.2 million people accessed social networking sites or blogs on their mobile device, an increase of 37 percent from the previous year. Nearly 40 million U.S. mobile users, more than half of the mobile social media audience, access these sites almost every day, demonstrating the importance of this activity to people’s daily routines. … 70 Percent of Mobile Social Networkers Posted a Status Update While on Their Mobile Device”
RWW: “While the mobile browser accounted for more visits, research shows that the social networking app audience has grown five times faster in the past year. While the mobile browsing social networking audience has grown 24% to 42.3 million users, the mobile social networking app audience shot up 126% to 42.3 million users in the past year. … People are increasingly checking social networks more from their mobile devices. More than half (52.9%) read posts from organizations/brands/events. One of three mobile social networkers snagged a coupon/offer/deal, and twenty-seven percent clicked on an ad while visiting a social networking site.”
SEL: “In the US roughly 40 million mobile users access social networks (broadly defined to include blogs) on their handsets on a daily basis, according to comScore. The large number of mobile-social users comes as no surprise. Facebook previously announced it had 350 million active mobile users globally. – Google also sees mobile as a strategic front for social networking growth. The new version of Android (‘Ice Cream Sandwich’) prominently features Google+.”
AF: “The consultancy found that 70 percent of those using Facebook on mobile devices – including smartphones and tablets – posted a status update from the gizmo on the go. – Facebook earlier this year disclosed that total mobile users worldwide exceeds 350 million. The U.S. portion of this at the end of August surpassed 57.3 million, according to comScore MobiLens.”
ZDNet: “So far, there’s already some solid footing for mobile advertisers to get involved here. Mobile users accessing social networks were found to be more likely to interact with brands on those sites than not, and 52.9 percent said they read posts from organizations/brands/events. Additionally, one in three in this group said they received some kind of coupon/offer/deal, with one in four clicking on an ad while conducting mobile social networking.“