Facebook Deals Launch
Facebook Deals will be available soon in Atlanta, Austin, Dallas, San Diego, San Francisco; http://eicker.at/FacebookDealsLaunch
Facebook Deals will be available soon in Atlanta, Austin, Dallas, San Diego, San Francisco; http://eicker.at/FacebookDealsLaunch
Cohen: Facebook is actually returning us to old-fashioned notions of community (including its pale); http://eicker.at/Revillaged
Retailers are integrating Facebook: users are opening up to the idea of shopping on Facebook; http://eicker.at/FacebookShopping
Facebook launches: new iPhone/Android apps, Single Sign-on via Places API, Facebook Deals; http://eicker.at/FacebookMobile
Updated Facebook iPhone/Android apps include: Facebook Groups, Facebook Deals, photo check-ins; http://eicker.at/FacebookApps
IF: “Version 3.3.1 of Facebook for iPhone brings Groups, Deals, and enhanced Places functionality to the most popular Facebook mobile app. Released today, the app allows users to post to Groups and read Group feeds, add photos and tag additional friends to an existing check-in, and discover rewards Deals offered at local Places. – Facebook last made a major update to its iPhone app when it launched Places, and fixed a few bugs with a release in September. When Groups was launched last month, the only mobile way to access the feature was through m.facebook.com, which has now changed. Details about the new Deals feature leaked a few days ago, but today Facebook walked members of the press through how it businesses can use it to incentivize check-ins. … The new version of Facebook for iPhone is fast, easy-to-use, and offers both unique mobile functionality and new replications of web interface features. Instead of answering user demands for minor features like the ability to add photos to albums, or remove friends, Facebook is giving users new ways to take advantage of the iPhone’s GPS and camera. While Facebook for Android also received an update today, Facebook apps for Palm, Blackberry, Windows, and others which still don’t have Places functionality will now look even more antiquated.”
RWW: “Today’s updated version of the Android app adds Places and Groups, as well as improves the Notifications from within the app. The Android app still lacks the Chat feature, something iPhone users can still gloat about. But today’s release brings the Android app closer to parity with the iPhone. … The iPhone now gets the Groups feature too. But in addition, there’s a new look to the News Feed, which now makes it easier to add photos and check-ins, not merely status updates. Within the new Groups feature, similarly, buttons urge users to add photos and/or posts.”
Facebook goes local business, enables merchants to push deals out to existing and new customers; http://eicker.at/FacebookDeals
NYT: “Facebook introduced a feature on Wednesday that will allow retailers and other merchants to offer coupons and special deals through its mobile application, intensifying competition in the market for mobile searches and advertising. – People who use Places, Facebook’s location feature, will see a yellow icon indicating that a redeemable deal or coupon is available nearby. They can then use the application to ‘check in’ at the store or restaurant and show their phone’s screen to an employee to claim their deal. … Mr. Kendall said Facebook would not charge businesses directly to list coupons and special deals through the mobile application. Instead, businesses can purchase advertising to publicize their offerings on Facebook, he said. … Facebook also plans to work with nearly two dozen major chains like H&M, 24-Hour Fitness and McDonalds for special offers. But eventually all merchants and small businesses with a Facebook Places page will be able to offer deals. Facebook’s deals program borrows heavily from location-based social networks like Foursquare, Loopt and Gowalla, which have long been experimenting with similar ways to offer rewards and deals on cellphones. … For retailers, the Facebook feature offers the chance to establish online connections with real-world customers and learn more about them.”
AF: “So far Facebook claims that the number of users who have used the Places application is multiples larger than any other location service. That would lead us to believe that well over 10 million Facebook users have checked in with Places. If enough brands begin to leverage the new Deals platform, this could clearly be a big win for Facebook. Most significant here is that Facebook doesn’t charge any companies to launch deals. – Contrast that with Groupon who goes through the laborious process of negotiating the cost of every deal that they launch with local businesses. While Groupon has an incredible email list of consumers who want to make purchases, Places based deals could prove to fill a much needed niche. While companies can’t ping Facebook users as they walk by their businesses, users can choose to seek out deals that are nearby. … To be clear, Facebook Deals is not the Groupon-killer that some had claimed when we leaked out information last week about the impending launch. Instead, this is a different business model where customers will have to seek out deals through businesses that they become a fan of. Fortunately, many of the companies don’t think it will be long before most Facebook users are seeking these deals out.”
IF: “The most interesting part of the product is that Facebook isn’t taking a cut of revenue for these discounts, posing a challenge to smaller competitors that use deal revenue as part of their business model. On a business’ Places page, they can set up an offer. There are four kinds: Individual deals, which reward a customer if they check-in once. Loyalty deals, which reward customers for a certain number of purchases or check-ins. Friend deals, which reward customers if they bring in extra friends. Charity deals, which allow businesses to donate to charity for every check-in they attract.”
VB: “The social network’s executives said in a press conference that they won’t charge businesses for the deals. – That’s pretty surprising, since deals are seen as the main way for check-in services like Facebook Places (which includes the deals service), Foursquare, and Gowalla to make money. … Update: A Facebook spokesperson just emailed and said that although the deals are free for the program’s initial launch partners, the pricing could change in the future. … Facebook chief technology officer Bret Taylor said that Facebook didn’t create the feature to increase advertising. ‘The main thing is to improve the user experience around our Places product,’ he said.”
pC: “It’s not clear how many people are using its check-in feature, called Places, right now, although if this catches on it will clearly give users a financial incentive to use it. Places was introduced in August. Asked about usage, Zuckerberg only said it was ‘multiples larger’ than other similar services. – Zuckerberg did use the event to provide an update on Facebook’s overall mobile usage, saying that the company now has 200 million users who access the social network ‘across all platforms,’ a figure that has tripled over the last year.”
TNW: “Facebook held its ‘mobile event’ for over 7,000 viewers. In his opening remarks, Facebook CEO Mark Zuckerberg said, ‘Our goal is to make it so that no matter what platform you are building, your apps can be social…And that over the next few years, entire industries will be rethought as social applications.‘ He also mentioned that 200 million people now use Facebook via mobile devices.”
Ray, Forrester: “Today’s pronouncements demonstrate the ambition and vision Facebook has for itself in mobile computing and socializing over the long term, but in the immediate future Facebook now is poised to bring the wonders of checking in to the masses. … Facebook’s new Deals feature is uniquely positioned to bring rapid changes to consumer behavior over the next year. Here’s why: First, Facebook is a platform with 500 million avid users (compared to the 4 million who currently use Foursquare), and with each passing month more consumers are accessing and updating Facebook via their smartphones. Second, Facebook’s new Deal platform is free for marketers and SMBs; anyone who claims a location on the Facebook Places platform can easily and quickly launch an offer. Finally, marketers are lining up to create offers on this new Facebook platform. … One outstanding question is how Facebook’s new Places features will affect the fledgling LBS category. … It seems evident to me that the LBS space is in for some profound changes in the coming year as Facebook Places becomes as familiar to Facebook users as status updates and fan pages are today.”
SEL: “The world of location-based services changed dramatically today. And the changes that Facebook announced place the company firmly in the center of that very dynamic universe and ecosystem. – Toward the end of becoming a “platform” for mobile, Facebook made several significant announcements aimed at developers. There were also announcements aimed at consumers and marketers, ‘Deals’ being the big one. … It thus appears very simple to create an offer for Facebook Deals. The simplicity of this page will be significant for the millions of small businesses that will undoubtedly be interested getting access to this offering. And it will be opened up to small businesses in the near future – initially 20,000 and then the broader audience. … Deals will be a big hit with both consumers and marketers, whether large or small. Coupons is one of the most effective and popular forms of mobile advertising and Facebook’s reach will make it a huge player in this segment. – It will take a little while to digest all the implications of these announcements as well as to see their impact on the market and the mobile ecosystem as a whole. But I’m pretty confident that they’ll be significant and even lasting.”
IF: “Facebook is seeking to allow developers to build in a social environment no matter what phone they’re building on, whether that’s RIM, Android, iPhone, Windows Phone, or the mobile web. The company recently reached the milestone of 200 million people actively using Facebook mobile products across all platforms. … ‘You can rethink any product area to be social, have it be more engaging, have it grow virally, and remake whole industries’ says Zuckerberg.”
VB: “With a new single sign-on feature, Facebook aims to become the way users log into all their mobile applications. It’s already doing this to some extent, by allowing users to log into non-Facebook websites using Facebook Connect, but the company’s mobile chief, Erick Tseng, said the goal here is to make the process as simple as possible on phones, where typing in user names and passwords can be a huge pain. … On the privacy front, the news today doesn’t seem hugely significant, but I still expect some complaints when users start seeing Facebook data showing up in other apps.”
Guardian: “Facebook today revealed a series of improvements to its service on mobile devices in a move that lays the foundations for new revenue streams from retail stores, venues and small businesses. – Mobile is seen as a powerful platform for the expansion of Facebook, particularly in the developing world where internet adoption is increasingly skipping desktop computers and growing rapidly on the mobile web. … Facebook’s head of mobile business, Henri Moissinac, told the Guardian the improvement could be interesting for developers. ‘Augmented-reality apps like Layar will be able to visualise deals in real-time around a user’s location,’ he said.”