Facebook Connect: Reliability?
RWW: Can websites rely on #Facebook for user logins? http://j.mp/GJuhGr #FacebookOpenGraph http://eicker.at/FacebookOpenGraph
Tagged: Facebook Open Graph Toggle Comment Threads | Keyboard Shortcuts
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Gerrit Eicker
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Gerrit Eicker
Unsharing
Is seamless sharing the end of sharing? Is Facebook malware? Are we afraid to click? Unsharing? http://eicker.at/Unsharing
Gerrit Eicker
No Social Graph
Ceglowski on social networks: The social graph is neither a graph, nor is it social; http://eicker.at/NoSocialGraph
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Gerrit Eicker
Ceglowski, Pinboard: “The Social Graph is Neither – Last week Forbes even went to the extent of calling the social graph an exploitable resource comprarable to crude oil, with riches to those who figure out how to mine it and refine it. I think this is a fascinating metaphor. If the social graph is crude oil, doesn’t that make our friends and colleagues the little animals that get crushed and buried underground? But right now I would like to take issue with the underlying concept, which I think has two flaws: I. It’s not a graph – This obsession with modeling has led us into a social version of the Uncanny Valley, that weird phenomenon from computer graphics where the more faithfully you try to represent something human, the creepier it becomes. As the model becomes more expressive, we really start to notice the places where it fails. Personally, I think finding an adequate data model for the totality of interpersonal connections is an AI-hard problem. But even if you disagree, it’s clear that a plain old graph is not going to cut it. – II. It’s Not Social – We have a name for the kind of person who collects a detailed, permanent dossier on everyone they interact with, with the intent of using it to manipulate others for personal advantage – we call that person a sociopath. And both Google and Facebook have gone deep into stalker territory with their attempts to track our every action. Even if you have faith in their good intentions, you feel misgivings about stepping into the elaborate shrine they’ve built to document your entire online life. … My hope is that whatever replaces Facebook and Google+ will look equally inevitable, and that our kids will think we were complete rubes for ever having thrown a sheep or clicked a +1 button. It’s just a matter of waiting things out, and leaving ourselves enough freedom to find some interesting, organic, and human ways to bring our social lives online.”
GigaOM: “If you’ve ever gotten a little creeped out by the way social networks have invaded our lives, then you aren’t alone. There are a lot of people who enjoy using the social web, but struggle with it too. … The real problem with the social graph, he argues, is that it’s based around a series of troubling assumptions – including the idea that we can and should model human relationships, and for profit. As he says, ‘Imagine the U.S. Census as conducted by direct marketers – that’s the social graph.‘ – This is partly because the social web has really been spun off from the idea of the semantic web, and ways of describing connections between data that require all kinds of sleight-of-hand to work. How do you interpret messy relationships into things computers can understand, or translate meanings that are complex and constantly moving? … But he’s certainly right that mapping this stuff is very difficult, and perhaps impossible. … The real difference, however, is that while sociologists try to come up with ways to define interaction, technologists end up building systems that define the interactions that can happen. That means the processes behind today’s biggest social networks actually place themselves as a layer over human activity, as much as they help that activity exist. … This conflict is, I think, why Facebook is constantly struggling with privacy issues, or why the real names controversy on Google+ exploded. The social graph, to them, is an attempt to codify what people do rather than act as midwife to their ideas.”
Marks: “People choose to model different relationships on different sites and applications, but being able to avoid re-entering them anew each time by importing some or all from another source makes this easier. The Social Graph API may return results that are a little frayed or out of date, but humans can cope with that and smart social sites will let them edit the lists and selectively connect the new account to the web. Having a common data representation doesn’t mean that all data is revealed to all who ask; we have OAuth to reveal different subsets to different apps, if need be. – The real value comes from combining these imperfect, scrappy computerized representations of relationships with the rich, nuanced understandings we have stored away in our cerebella. With the face of your friend, acquaintance or crush next to what they are saying, your brain is instantly engaged and can decide whether they are joking, flirting or just being a grumpy poet again, and choose whether to signal that you have seen it or not.”
ORR: “It’s hardly surprising that the founder of a ‘bookmarking site for introverts’ would have something to say about the ‘social graph.’ But what Pinboard’s Maciej Ceglowski has penned in a blog post titled ‘The Social Graph Is Neither’ is arguably the must-read article of the week. – The social graph is neither a graph, nor is it social, Ceglowski posits. … But if today’s social networks are troublesome, they’re also doomed, Ceglowski contends, much as the CompuServes and the Prodigys of an earlier era were undone. It’s not so much a question of their being out-innovated, but rather they were out-democratized. As the global network spread, the mass marketing has given way to grassroots efforts.“
Gerrit Eicker
X.commerce
eBay’s X.commerce wants to be the future platform of technology-powered buying and selling; http://eicker.at/Xcommerce
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Gerrit Eicker
X.commerce: “See it first at the Innovate Developer Conference. A seamless commerce experience – any time, anywhere, any way. That’s what consumers want, and that’s what technology is making possible. Now the capabilities developers and merchants need to compete and win in an increasingly complex, fast-changing environment are available in one place.”
X.commerce: “Technology is completely transforming the relationship between consumers and merchants. – Consumers today want and expect more choices in how and where they shop. And multi-channel innovations – online, offline, mobile, and the fast-blurring spaces in between – are delivering. Consumers are also armed with more knowledge before they buy. Reviews and recommendations. Daily deals. Barcode scanning and instant price comparison. So as today’s consumers use technology innovations to seize control, the question is how can merchants of all sizes keep up? … X.commerce is the future of technology-powered buying and selling. – It’s more than e-commerce. More than marketing automation. More than mobile transactions. It’s the first end-to-end, multi-channel commerce technology platform designed for all the ways consumers choose to shop today. And it’s the only platform that combines the power of eBay, PayPal, Magento, and all the ground-breaking commerce capabilities within the eBay Inc. family.”
X.commerce: “For starters, X.commerce is available today, free to registered users with premium services to be added over time. We’ve also added a wide range of technology assets in the eBay portfolio to the X.commerce ecosystem, including Magento, RedLaser, Milo, and Zong. These new technologies combined with existing assets from eBay and PayPal allow us to offer a complete collection of commerce capabilities to merchants and developers. – We were also joined by Facebook’s Katie Mitic for a discussion on how shopping has become increasingly social and people-centric. Katie also showed off the fact that Facebook’s new Open Graph functionality will be integrated into eBay Inc.’s X.commerce open commerce ecosystem. … We also joined PayPal in announcing a new trusted commerce identity system, PayPal Access, which lets consumers shop safely and easily across web with just their PayPal usernames and passwords. This is a big move with major implications for merchants and consumers alike.”
X.commerce: “The technology assets in the eBay Inc. portfolio collectively represent the most robust, scalable, commerce platforms currently available in the retail industry. They offer developers the opportunity to create new applications and capabilities that play perfectly into evolving consumer shopping practices. These assets, which will be available on X.commerce, include: Magento, the feature-rich, open-source e-commerce solution, launched a new version of Magento Connect: The Magento Extension Marketplace. – The newly opened API from Milo allows developers to create apps that localize the benefits of online shopping by searching the inventory of local stores in real-time. With Milo, developers everywhere can harness the power of local commerce for their app or website. – RedLaser, the free barcode scanning application for mobile comparison shopping, is previewing a new iOS application offering a refreshed look and new features. – With thousands of apps already available on the Android Market, Zong’s SDK makes it easier for developers to get paid on the Android platform. – The eBay Mobile iOS SDK will be available soon to developers in the X.commerce ecosystem who have an eBay Developer Program account. The iOS SDK will contain APIs to help developers build mobile apps specifically designed to enhance the eBay selling and buying experiences.”
TC: “‘We’re at an inflection point’, eBay CEO John Donahoe said from the stage at Innovate, eBay’s brand new developer conference that launched today in San Francisco. ‘We’ll see more change in how consumers shop and pay in the next three years than we’ve seen in the last 15 years’. – Donahoe’s prediction for the future came as context for giving a more complete introduction today to X.commerce, the platform formed by eBay and its nest eggs PayPal, Magento and GSI – designed to create a robust, full-service and ‘open’ eCommerce solution. The eCommerce solution ‘to rule them all’, one might say. … One of the more anticipated announcements to come out of Innovate was a partnership between the world’s largest social network and eBay, which will see the latter integrating Facebook’s Open Graph… The virtual shopping experience is a long ways off from one that mimics its offline counterpart, and I’ve yet to be convinced that just because one of my grade school friends interacted with a product on Facebook, which then popped up in my news stream, that I’m more likely to interact with that product and buy it just because of some loose social connection manifesting while I’m in the process of turning off more Facebook sharing features. Yes, it adds to a brand’s network, and if I’m browsing friends’ profiles and see a product I want to learn about before buying, this is a great conversation starter.”
WSJ: “EBay officially unveiled Wednesday its X.commerce online shopping platform as a way to encourage developers to build new online shopping tools, a move that comes as the company is pressing ahead with a transformation from online marketplace to comprehensive Internet retailer. – EBay said X.commerce will draw developers to an open platform, and enable them to build new shopping and payment tools for merchants that will be used by eBay’s marketplaces and PayPal units. The move is reminiscent of efforts by Apple Inc. to entice developers into building apps for its iOS platform, and by Facebook Inc. to encourage the creation of tools for its social network.”
Forbes: “EBay launched its new X.Commerce platform today at its conference in San Francisco, opening up technology for developers to build new commerce tools and services for merchants–as well as a marketplace for merchants and developers to buy and sell them. – The open platform is designed to enable developers to quickly build applications that connect to a variety of online and offline commerce services, including eBay properties such as PayPal, Magento, GSI Commerce and Milo. … On the social front, eBay announced a partnership with Facebook to integrate Facebook’s new Open Graph technology into eBay’s Magento and X.Commerce developers. This will enable developers to post a variety of actions that consumers take back to Facebook–such as ‘Jack bought Adidas shoes,’ and the like. … It will be interesting to see if eBay announces further integration with Facebook to, for example, bring Facebook social information to eBay about buyers and sellers.”
ZDnet: “PayPal Access becomes the Facebook Connect for online payments – Essentially, PayPal Access is a login, identity system that simplifies shopping for customers by keeping track of multiple passwords and accounts. Even more simply, think of it as Facebook Connect for PayPal. – In theory, and likely in practice in time, this will make online shopping more seamless than anything we’ve even seen before. To get started, all users need to do is login to participating websites with their existing PayPal accounts. That should automatically bring up preferred shipping and billing addresses and more.”
Gerrit Eicker
Facebook Platform
Facebook F8 amplifies the Facebook Platform: Like, Timeline, News Feed, API; http://eicker.at/FacebookPlatform
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Gerrit Eicker
Forbes: “[T]here’s no question – Facebook remains the most ambitious, most technologically sophisticated, fastest-moving Internet company. The changes announced [at F8] were as big as anything the company has ever done – to turn Facebook into a real-time engine for seeing what your friends are doing and joining them right now… The changes are all big, but perhaps the most interesting is that Facebook is becoming a real-time communication service. … Longtime tech pundit and thinker Esther Dyson posted on Twitter today that Facebook was launching the ‘semantic Web’ without calling it that. Good, because hardly anyone ever understood what that meant. … In order to launch these real-time features for its platform, Facebook needed a way for users to access them. That’s why it launched the ticker earlier this week. … The best way to think of Facebook is as infrastructure – the social infrastructure of the Internet. Zuckerberg believes Facebook has far more to gain over the long term by reinforcing itself as a universal platform than by any other means. … Granted, it is potentially problematic for one company to own an essential piece of Net infrastructure.”
SG: “Without a doubt, [the] major keynote at f8 2011 showed Facebook to be making some major changes in the very near future. Starting with a whole new layout and set of functions they’re calling ‘Timeline‘ and moving through app enhancements that have the potential to change the way we use apps on all platforms, we’ve got a guide here for you, the Facebook user, to easily understand what you’ve got in store. This is Facebook as it will exist starting at the tail end of 2011. … There is a new class of application on Facebook now called Open Graph. This class is defined by three principles: Frictionless experiences, Realtime serendipity, and Finding patterns. The goal here is to have subject matter (games, music, video, social apps) spread to friends via friends in as enjoyable a manner as possible.”
AF: “According to Zuck[erberg]… ‘A record 500 million people used Facebook the same day. We’re connected now. The next era will be defined by the social apps that use these connections. … But there’s more to us, to our deepest conversations. You want to express the story of your life in terms of the most important and meaningful parts of your life – this is the heart of your Facebook experience.’ … Facebook has created a new class of apps to deal with the next version of open graph. Facebook’s mission is to make world more open and connected. They want you to have a more personal experience. … Now you’ll be able to eat a meal, hike a trail, and so on, and the activity shows up in the news feed. This means Facebook is adding verbs to the connections in the social graph. … GraphRank may be the new EdgeRank. What do I want to see in the news feed versus someone’s timeline? Different types of relationships work differently – work friends versus family, for example. And this is probably going to integrate the new friends lists and family categorizations.”
Guardian: “While Facebook is keen for its users to stay on the site for as long as possible, Zuckerberg has consistently emphasised that the site is a ‘distribution platform’ to other media companies. – The social network has moved to strengthen its ties with media partners in recent months as it moves closer to its hotly anticipated initial public offering. Facebook was recently valued at $66.5bn on secondary markets. Its global revenues are expected to reach $4.3bn in 2011, up from $2bn in 2010, according to the research firm eMarketer. … [Zuckerberg] wants Facebook to be the centre of your web experience. That’s the purpose of the redesign of the ‘timeline’ – the river of experiences recounted by your friends. Rather than being a river, he’s offering the chance to organise it, with the photos and videos. … The key is that he wants Facebook to become the de facto authentication mechanism of the web.”
Green, TC: “I was one of the first people to join Facebook in February of 2004, and launched one of the inaugural applications on the platform in May 2007. The new Facebook profile and Open Graph announced…, along with the launch of smart friend lists last week, is going to usher in a new era of the Facebook platform. And I believe entire industries will potentially be revolutionized by social, from travel to reviews to health to e-commerce, and of course charity. … I am confident we will see major sectors, from music to reviews to commerce, revolutionized by authentic friend-to-friend interactions. We are fortunate at Causes to have a big start in one of the largest markets around, the $300 billion giving market. It is anyone’s guess if the other major categories will go social with their current leading companies, or if entirely new ones will emerge, like Zynga in gaming. Either way, it will be a fun ride.”
RWW: “Facebook significantly scaled up the amount of information it tracks about you – and many millions of other people. The once humble status update field has been expanded to include 6 types of ‘life events.’ You now automatically share data about what you’re reading or listening to. … Here’s a quick summary of what’s changed: A new Subscribe button, allowing you to follow people you aren’t friends with, plus filter the amount of information you get from current friends. Improved friends lists – easier way to group people into lists, including via semi-automated ‘smart lists.’ A News Ticker that streams a constant flow of user updates in a sidebar (on top of your chat bar). A newspaper-like relevancy filter for your Facebook homepage. Instant sharing of what you read, listen to and watch. A new Timeline profile (a colorful history of you and your ‘life events’).”
Gerrit Eicker
Facebook Like Button(s)
Facebook Like gets sharing granularity: hypersharing becomes (scarily) automatic; http://eicker.at/FacebookLikeButtons
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Gerrit Eicker
Forbes: “Facebook released a broad new set of social features Thursday that makes it easier for people to share a wide range of information about themselves. The new changes could boost the quantity of sharing and change the quality of information that people push through the social network. … [P]eople can now automatically share what music they’re listening to, what television or movies they’re watching, what news they’re reading and even what food they’re eating or what exercise they’re doing. It’s ‘frictionless’ to share in Mark Zuckerberg’s words. … The upshot of this is that Facebook is going way beyond enabling people to simply share their interests, to enabling people to share virtually anything they’re doing both online and offline. … The connection between sharing and actual purchases is one that Facebook is careful about, particularly after Beacon. But with all the sharing about products that people will inevitably do through the new changes, more traffic will be driven to companies’ sites where people can make purchases.”
AF: “Facebook’s annual f8 developer conference promised a lot of things today, but one cool subset of them takes the most popular interaction on the site and spins off variations. – We’re talking about the like button here. – Today, we click like when really a more specific action is involved but the thumbs-up is only option that exists. – So, get ready for buttons that could include: Want, Buy, Own, Listen to, Read, Eat, Watch, Work out… the open graph will also make people’s news feeds more customized than ever, requiring a more complex algorithm than the one that currently determines what people see on their home pages.- The algorithm that Facebook today calls EdgeRank becomes GraphEdge tomorrow.”
Mashable: “You can’t deny the success of Facebook’s Like button. Its popularity quickly skyrocketed; it took less than a month for the button to appear on more than 100,000 websites. Now it is a standard method for endorsing something on the social web. – But that’s exactly the problem – the Like button is an endorsement. … Facebook’s bet is that more people will click a button that says they’ve ‘Listened’ to a song or ‘Watched’ a video, rather than simply liking it. … It’s Facebook’s partners that will take this capability and turn it into applications that populate Facebook and their websites with these Gestures, though. That’s Facebook’s plan – to become the social layer on which the web is built. … The new Open Graph will change Facebook drastically.”
Forrester: “If there’s one thing Facebook is not afraid of, it’s change. … Facebook is laying claim to your life. Through its new Timeline feature that recaps in one fell swoop everything you’ve ever posted and lets you feature the highlights, along with its new apps that let you discover and share real-time experiences like watching movies and listening to music, Facebook is changing the social networking game. Of course you could argue that it was already acting as the online identity for many people, but this takes it to a whole new level.”
TC: “Unlike the Like button which gives you a way to explicitly share individual pieces of content, this Read plug-in (and presumably, Watch, Listen, etc, plugins) would allow third-parties to add a single button to their site to enable some of the automatic actions Facebook unveiled today. … To be clear, this button will be totally opt-in for users. And the button will also have ‘pause’ and ‘undo’ capabilities if a user decides they actually don’t want to share their activity automatically, Taylor said. – And the regular old Like button will continue to exist for users who still want to share specific pieces of content to Facebook.”
RWW: “While the focus of today’s Facebook announcements was the newTimeline profile, the Read, Watch, Listen media sharing apps have generated a lot of interest too. These so-called ‘social apps‘ haven’t been widely launched yet, but you can get a sense of what they will do by adding a couple of brand new newspaper social apps to your Facebook profile: The Guardian’s app and one from Washington Post. – Be forewarned though, with these apps you’re automatically sending anything you read into your Facebook news feed. No ‘read’ button. No clicking a ‘like’ or ‘recommend’ button. As soon as you click through to an article you are deemed to have ‘read’ it and all of your Facebook friends and subscribers will hear about it. That could potentially cause you embarrassment and it will certainly add greatly to the noise of your Facebook experience.”
Winer: “Facebook is scaring me – Yesterday I wrote that Twitter should be scared of Facebook. Today it’s worse. I, as a mere user of Facebook, am seriously scared of them. … This time, however, they’re doing something that I think is really scary, and virus-like. The kind of behavior deserves a bad name, like phishing, or spam, or cyber-stalking. … Now, I’m not technically naive. I understood before that the Like buttons were extensions of Facebook. They were surely keeping track of all the places I went. … People joke that privacy is over, but I don’t think they imagined that the disclosures would be so proactive. They are seeking out information to report about you. That’s different from showing people a picture that you posted yourself. If this were the government we’d be talking about the Fourth Amendment. … One more thing. Facebook doesn’t have a web browser, yet, but Google does. It may not be possible to opt-out of Google’s identity system and all the information gathering it does, if you’re a Chrome user. – PS: There’s a Hacker News thread on this piece. It’s safe to click on that link (as far as I know).“
Gerrit Eicker
Facebook Timeline
Facebook’s Timeline: the story of our lives – and the perfect emotional advertising base; http://eicker.at/FacebookTimeline
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Gerrit Eicker
Facebook: “Introducing Timeline – Tell your life story with a new kind of profile.”
Facebook: “Since the beginning of Facebook, your profile has been the place where you tell your story. … Over time, your profile evolved to better reflect how you actually communicate with your friends. Now you can can share photos of what you did last weekend, and updates about how you feel today. … Imagine if there was an easy way to rediscover the things you shared, and collect all your best moments in a single place. – With timeline, now you have a home for all the great stories you’ve already shared. They don’t just vanish as you add new stuff. … Timeline is wider than your old profile, and it’s a lot more visual. The first thing you’ll notice is the giant photo right at the top. This is your cover, and it’s completely up to you which of your photos you put here. … If important parts of your story aren’t included on your timeline, you can go back to when they happened and add them. – Or go to your private activity log. This is where you’ll find everything you shared since you joined Facebook. Click on any post to feature it on your timeline so your friends can see it, too. … Now, you and your friends will finally be able to tell all the different parts of your story – from the small things you do each day to your biggest moments. What will you create? We can’t wait to find out.”
RWW: “The biggest announcement at Facebook’s f8 event in San Francisco today was a radical new profile design. Called Timeline, the new design turns your profile into a colorful, easily searchable timeline of your entire life – at least the parts of it on Facebook. The Timeline won’t go live until a few weeks, but you can set it up as a developer preview by following these instructions. This is a ‘Developer Release‘ version of Timeline, so it may be a little buggy.”
GigaOM: “‘Timeline is a completely new aesthetic for Facebook,’ Zuckerberg said. … Timeline and all its features will be viewable from any type of mobile device, Zuckerberg said, which may indicate the app is built with HTML5. … The new interface is aimed at making it much easier to get a full picture of a person by seeing more about them than just their most recent updates, Zuckerberg said. … Each user can customize his or her own Timeline, which will make each individual profile more personalized than Facebook profiles have been in the past. … Users often grumble about even the smallest of changes Facebook makes to its interface, so it will certainly be interesting to watch how the response to Timeline plays out.”
pC: “The Timeline redesign will likely be jarring to Facebook’s famously change-averse users, but Zuckerberg and Facebook director of product management Chris Cox said that the idea was to allow people to create virtual scrapbooks of their lives through Facebook. Users will be able to sort their Timelines by certain pieces of content, such as clicking on button that will display all the photos taken of you in the last year. The new Timeline will be rolling out over the next several weeks, and it will be the home for a new set of social applications.”
Mashable: “Timeline, a major re-imagining of user profiles that allows users to build what’s essentially a visual scrapbook of everything they’ve done on the site. – CEO Mark Zuckeberg showed off the new features in his keynote at the company’s f8 conference. It algorithmically organizes everything you’ve done on Facebook — from post photos to change relationship status to check in – and also allows users to fill out a ‘Way Back’ section to add details that are omitted or pre-date the social network.”
Mashable: “The Evolution of the Facebook Profile in pictures…”
TC: “Trying to display all of this content was a major design challenge, Zuckerberg noted. How do you do it all on a single page? Well, all of your recent content is shown in a new grid-view. But as you go back in time, it’s more about summarizing your content to display the most important content. The farther back you go, the less you see – it’s just the key moments. ‘This is the magic of how Timeline works,’ Zuckerberg said.”
pC: “The recent consumer trend has, indeed, been toward more personal sharing and transparency. And Facebook has been working to improve privacy controls around that. But there are also some folks growing unsettled by Zuckerberg’s share-everything mantra, wondering whether Facebook ever stops to question the inevitability of the movement. And are we already witnessing the first few signs of consumers’ social networking fatigue?”
Mashable: “Facebook Timeline sounds like a good idea. It’s your life, organized and summarized for public consumption – or as public as you want to make it. … I don’t know if anyone is ready to trust Facebook’s algorithm to decide what to show and hide as the Timeline grows. Up top is full of minutiae. Down below, it’s an outline. But what Facebook deems important: – a birth, first steps, new job – may only be the highlights… With Timeline, and to a certain extent Open Graph, Mark Zuckerberg is once again racing forward to the next big thing. Let’s hope that he doesn’t inadvertently leave his users behind.”
GigaOM: “Now Facebook isn’t doing this just to help us cherish our memories. The more data it has and the more it understands what has emotional meaning to us, the better it can target us with ads. By letting us preserve the things, activities and apps that matter to us, it gives Facebook an even better way to tailor ads that demand a higher rate from advertisers. … But Timelines can also be an opportunity to create recommendation tools for users to suggest products they might like based on their tastes and interests. … Perhaps most fundamentally for Facebook, Timeline will give people a new reason to go into oversharing mode. … This move to organize past activity is increasingly what Facebook needs to do, I think, as it exploits the opportunities in its own timeline. It is further exploring the opportunities in the future, by helping people better discover what to do from their friends.”
TC: “How To Enable Facebook Timeline Right This Second – Fortunately, enabling Timeline a bit early isn’t too difficult – but it’s not at all straight forward, either. … You probably don’t want to do this unless you’re actually a developer. Expect bugs. … Here’s how to do it…“
Gerrit Eicker
Yammer Goes Salesforce
WSJ: Yammer and Salesforce start collaborating regarding activity streams; http://eicker.at/YammerSalesforce
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Gerrit Eicker
WSJ: “Today Yammer will announce that it will work with another application, and it’s a big one: Salesforce.com. The folks at Yammer used Force.com, Salesforce’s development platform, and Yammer’s own API, to grab activity stream data from within Salesforce. Sales leads, deals, marketing campaigns and all sorts of other activity that gets entered into Salesforce.com become objects that can appear directly within a Yammer stream, which is essentially as easy to keep track of and interact with as a Facebook stream. … In fact, a Facebook stream is exactly what Yammer CEO David Sacks compares it to. ‘A few months ago we released an activity stream API that lets any application push activity stories into Yammer, the same way that Zynga can push items like the latest Mafia Wars score into your Facebook stream,’ he says. … The comparison to Facebook is no accident: Yammer’s technology is based on Facebook’s Open Graph protocol.“
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Gerrit Eicker
RWW: “Yammer combined its APIs and Force.com to grab the activity stream information from within Salesforce, so that these objects can now be a part of the Yammer activity stream. … Now, those astute readers may realize that Salesforce has its own activity stream microblogging thing called Chatter, doesn’t this duplicate the function? Yes it does. But the bigger issue here is that Yammer is integrating things like crazy, before other software tools put their own activity streams inside their apps, just as Salesforce has done. Yammer is adding 200,000 customers a month, according to some press sources, and now stands at three million total customers, with half a million paid ones.”
VB: “Yammer is taking a shotgun approach to gathering data through partnerships instead of building up internal tools. Box.net, another enterprise 2.0 company, fleshes out its cloud storage product by integrating applications from the likes of Salesforce.com and Google to make its software more useful for enterprise companies. Yammer still intends to integrate with other enterprise companies that also have open APIs. …Yammer, which has 3 million verified corporate users. Around 80 percent of the largest companies in the world on the Fortune 500 list have deployed the enterprise social network. It’s one of a number of stars in the enterprise 2.0 space – along with companies like collaboration service Huddle and cloud storage provider Box.net – that are taking lessons learned from Web 2.0 applications like Twitter and Facebook to the enterprise.”
Gerrit Eicker
Facebook Comments Box
Facebook improves its Comments Box: platform, social relevance, moderation, distribution; http://eicker.at/FacebookCommentsBox
Gerrit Eicker
Facebook Privacy VIII.
Facebook: You need to explicitly choose to share [address, mobile number] before [3rd parties] can access; http://eicker.at/24
Facebook: “Early Results: The Open Graph and Music – Since f8, people have shared their listening activity more than 1.5 billion times with their friends using the music apps that have integrated the Open Graph. As a result, some of our biggest music developers have more than doubled their active users, while earlier-stage startups and services starting with a smaller base have seen anywhere between a 2-10x increase in active users. … Open Graph Best Practices – As you think about how to integrate with the Open Graph in music or any other category, here are some things many of these successful apps have in common: Socially connected users. With a base of users who are able to share your content with their friends from day one, you’re set up to double down on the social experience. – Experiences are social by design. Once you have connected users and have clearly set the expectation up front that they will be in a social experience, you benefit from an increased volume of sharing and virality for your app through News Feed, Ticker and Timeline. – Content being shared has lasting value. Beyond the immediate distribution benefits in channels like Ticker and News Feed, think about the aggregations and patterns your app can represent on Timeline to bring long-term value to a user and their friends who will revisit and reflect on it over the years.”
CNET: “How Facebook is ruining sharing – I’m afraid to click any links on Facebook these days. … [I]t’s because the slow spread of Facebook’s Open Graph scheme is totally ruining sharing. … If your friends are using an app like The Guardian or The Washington Post’s new Social Reader, you’ll get an intercept asking you to authorize the original site’s app so that you can read the story. And, of course, so that every story you read will start being shared automatically on Facebook, thanks to the magic of Open Graph! … So, publishers and Facebook in particular really, really want you to click those little Add to Facebook buttons so that everything you read, watch, listen to, or buy will get shared to friends who also authorize the app and share to friends who also authorize the app and so on and so on into eternity and hopefully riches. It’s all just part of the plan. … [H]urting sharing is a disaster for a social network. Sharing is the key to social networking. It’s the underlying religion that makes the whole thing work. ‘Viral’ is the magic that every marketing exec is trying to replicate, and Facebook is seriously messing with that formula. Plus, it’s killing the possibility of viral hits by generating such an overwhelming flood of mundane shares. … Sharing and recommendation shouldn’t be passive. It should be conscious, thoughtful, and amusing… I hope publishers will see that conscious sharing is better than passive sharing, and that content delivery is better than app delivery. I also hope that you, sweet social networker, will do your part to keep Facebook pure of trickster links, intercepts, and passive floods of sharing. … Hopefully, if enough of us demonstrate that we don’t want our lives to be Open Graph open books, this will all just go away.”
RWW, Kirkpatrick: “Why Facebook’s Seamless Sharing is Wrong – Facebook recently instituted a new program that makes it easy for 3rd party websites and services to automatically post links about your activity elsewhere back into Facebook and the newsfeeds of your friends. It’s called Seamless Sharing (a.k.a. frictionless sharing) and there’s a big backlash growing about it, reminiscent of the best-known time Facebook tried to do something like this with a program called Beacon. The company has done things like this time and time again. – Critics say that Seamless Sharing is causing over-sharing, violations of privacy, self-censorship with regard to what people read, dilution of value in the Facebook experience and more. CNet’s Molly Wood says it is ruining sharing. I think there’s something more fundamental going on than this – I think this is a violation of the relationship between the web and its users. Facebook is acting like malware. … Violation of reasonable user expectations is a big part of the problem. When you click on a link – you expect to be taken to where the link says it’s going to take you. There’s something about the way that Facebook’s Seamless Sharing is implemented that violates a fundamental contract between web publishers and their users. … ‘I’m afraid to click any links on Facebook these days,’ says CNet’s Molly Wood. That’s one of the world’s top technology journalists talking; even she seems unclear on how the system works and would rather just avoid the entire thing. … I don’t know why the world’s leading designers on social media user experience would have made something as creepy feeling as the way this new seamless sharing was instituted, but I wouldn’t be surprised if it’s because behind the scenes Facebook is built by arrogant young people living charmed lives and sure they know what’s best for the rest of us. … I think Facebook ought to put a greater emphasis on acting in good faith and helping its users make informed decisions, in line with their reasonable expectations, as the company seeks to experiment with building the future of media.”
TC: “Facebook and the Age of Curation Through Unsharing – Facebook’s Open Graph is ushering in a monumental shift in how we curate what we share. Curation used to mean opting in to sharing. … Facebook’s Open Graph is ushering in a monumental shift in how we curate what we share. Curation used to mean opting in to sharing. … Users still expect to have to actively share something in order for it to reach their audience. That’s no longer true. Instead we’ll need to learn to filter out the noise in reverse, opting out when we don’t want to share instead of opting in when we do. That’s a huge behavioral realignment that will take time and won’t come easy. … Until we have both learned to unshare and have the capability to do so, this will indeed be the dark age of curation. But we have the power to set the norms. Go read a ton of articles using a responsible app, unshare from the Ticker each one you wouldn’t recommend, and explicitly post links to the news feed to those you think are must-reads. If you see low-quality content shared to the Ticker, tell your friends to utilize the unshare button. – This isn’t natural. Often the best product design is translating existing behavior patterns to new mediums. But the proliferation of content, in both volume and access, requires a brand new conception of sharing and curation. Together we can bring about a golden age.”
RWW, MacManus: “Facebook Hasn’t Ruined Sharing, It’s Just Re-Defined It – Facebook’s new frictionless sharing features are ‘ruining sharing,’ according to a thought provoking article by CNET’s Molly Wood. In response, our own Marshall Kirkpatrick argued that Facebook’s seamless sharing is badly implemented and flat out ‘wrong.’ – Both made great points, but ultimately I don’t believe that frictionless sharing is a bad concept. What’s more, I disagree that it has ruined sharing. What Facebook has done is re-define sharing. I think it was an ingenious move and I predict that soon Facebook’s seamless sharing will be the norm. … It’s really up to Facebook to make sure that I, and millions of others, do get used to it. Especially, since this form of sharing is about to go viral. Let’s look at Instapaper, as an example of an app that may soon have frictionless sharing. … That’s not to belittle the very real concerns about over-sharing and privacy, as stated eloquently by Molly and Marshall. But Facebook has identified the immense value in tapping into media consumption patterns and, in frictionless sharing, it has found an ingenious way to capture that data. – Now Facebook’s challenge is to convince its users that some of that value is for the end user. Frictionless sharing is scary, there’s no doubt about it. It’s also not ideally implemented right now. So Facebook has work to do, both on the implementation and to show people the benefits of this new form of sharing.“