No Social Graph
Ceglowski on social networks: The social graph is neither a graph, nor is it social; http://eicker.at/NoSocialGraph
Google and the freedom to be who you want to be, at least if it is not on Google Plus; http://eicker.at/GooglePlusIdentities @oobscure
Google: “When it comes to Google services, we support three types of use: unidentified, pseudonymous and identified. And each mode has its own particular user benefits. – Unidentified. Sometimes you want to use the web without having your online activity tied to your identity, or even a pseudonym… – Pseudonymous. Using a pseudonym has been one of the great benefits of the Internet, because it has enabled people to express themselves freely… – Identified. There are many times you want to share information with people and have them know who you really are. … Equally as important as giving users the freedom to be who they want to be is ensuring they know exactly what mode they’re in when using Google’s services. So recently we updated the top navigation bar on many of our Google services to make this even clearer. … We’re also looking at other ways to make this more transparent for users. While some of our products will be better suited to just one or two of those modes, depending on what they’re designed to do, we believe all three modes have a home at Google.”
Google Community Standards: “Impersonation – Your profile should represent you. We don’t allow impersonation of others or other behavior that is misleading or intended to be misleading. … Display Name – To help fight spam and prevent fake profiles, use the name your friends, family, or co-workers usually call you. For example, if your full legal name is Charles Jones Jr. but you normally use Chuck Jones or Junior Jones, either of these would be acceptable.”
Thinq_: “Google may still be throttling sign-ups to its social networking service Google+, but it’s also thinning out the ranks of its current members as it struggles to meet demand. – Businesses were the first to go, and they’ve now been joined by those who value their privacy or have other reasons to use a pseudonym. – Various tech publications have found their corporate accounts unceremoniously booted, with Google claiming that it’s trying to keep the service for individuals at present. While this has been met with stoic understanding by the people involved, the company’s next step in the cull might cause a bigger stir: the advertising giant is focusing on those who prefer to be known by an avatar. – Opensource Obscure, a Second Life user who prefers to be identified by his/her avatar rather than by his/her real-world identity, is one of the first to be have been selected for removal from the service. While the account is still present on Google+, it is listed as ‘suspended’.”
TN: “Officially as of 24 February, Google’s public policy position (‘The freedom to be who you want to be’) was that pseudonymous use of a number of Google products was fine. Even to go so far as implicitly encouraging it. – Someone at Google clearly didn’t get that memo, or maybe it’s just that Google+ (or anything tied to a Google Profile) is exempt from that policy. – Google profiles are becoming somewhat pervasive, increasingly interconnecting the various Google products, and the pseudonymity that Google supports in some products is inherently undermined if it starts whacking connected profiles based on a suspicion that a name isn’t what people ‘usually call you’. – Pseudonymous usage is apparently just fine, until Google decides it wants you to pony up a photo ID. This isn’t about Opensource Obscure specifically, but his suspension devalues Google+ for me just a little bit.”
Update from Opensource Obscure: “Confirmation from Google Profiles Support Team: ‘Opensource Obscure’ name violates Community Standards.”
NWW: “For the last couple years, it’s been a mantra in Silicon Valley that ‘Google doesn’t get social.’ The introduction of Google Profiles and its truly impressive Circles feature strongly suggested that the company had made a massive shift in corporate culture to compete with Facebook and other social networking systems. However, the fact that Google hasn’t crafted a coherent Profiles policy that’s more in line with how people actually use their identity in the digital age… well, to me that shows they are still abundantly full of Not Getting Social.”
RWW: “As political activists and dissidents have increasingly turned to social networks in order to build their communities and spread their messages, many have balked at Facebook’s policy that requires people use their real names in their profiles, arguing that doing so puts them and their families at risk. It isn’t just activists, however, who argue that pseudonymity may be necessary. There are lots of reasons why people may opt to utilize other names online: you’re changing your real world name and identity, using your real world name puts you at risk at work or at home, or simply that people know you by your pseudonym, not by your real name. – Some have been surprised and disappointed then to see that Google’s new social network, Google Plus, much like its rival Facebook, will also require real names. … Allowing pseudonyms could be a way that Google Plus could distinguish itself from Facebook, particularly since Google contends that Google Plus emphasizes personal control over information and sharing. But as it stands, that control is limited to those who choose to go by real names.”
NWW: “Google is squandering a vast opportunity that Facebook has ignored: The desire of people whose daily activity centers around online community to easily connect in that context as well.”
NYT: “Allowing pseudonyms could be a way that Google Plus could distinguish itself from Facebook, particularly since Google contends that Google Plus emphasizes personal control over information and sharing. But as it stands, that control is limited to those who choose to go by real names.”
Weinstein: “It is clearly the case that users need to fully understand what names are or are not acceptable for their use. When other than ‘legal’ names are permitted, users need to know that a logical and fair process is in place to determine which other names will be permitted, how these users can demonstrate that their usage of those names are legitimate, and that when names are rejected, be assured that users are fully informed as to why rejections took place. Additionally, there should be a formal appeals procedure that users may invoke if they feel that a name was unreasonably rejected.”
Vierling: “Google, you’re seriously messing it up. Your own experience with LGBT political causes should be enough to make you know better, but this obvious attack on pseudonymity will result in you shooting yourself in the foot even before Google+ is standing on its own. Here you have an opportunity to stand out, but you’re just doing exactly what “the other guy” is doing.”
Greene: “Fact is, Google’s ‘no-privacy’ approach to social networking runs the risk of alienating a lot of potential users. And as I’ve said before, you’d be stupid not to think Facebook isn’t going to capitalize on that fact.”
SEW, Korman: “Facebook’s TOS claims that you are required to use your wallet name in order to use their service. … Google+ was, in theory a little different. Their rules state that you should sign up using ‘the name your friends, family, or co-workers usually call you.’ … It seems that Google has a very narrow definition of identity. … I’ve been hearing a lot about how ‘this is how the world is now’, and that ‘if you don’t join up you’ll be forgotten.’, where it comes to Facebook and Google+. I think both statements are patently nonsense, primarily because unless multiplicity of identity is embraced as time goes on, more and more people will reject the single identity model for any number of reasons. All that will remain are, ironically, companies and brand names, selling things to each other, where people who actually want to truly interact will be wherever they are allowed to be their real selves – whatever that might entail.”
ST: “SL Avatars, Time to Fight for Your Rights at Google+ – A Google engineer named Andrew Bunner (I don’t think he’s with the Ozimal people!) has started an outright witch-hunt, using the power of his office and his visibility on this new, rapidly growing social media platform to call on people to abuse-report fake names. … Google engineers should stick to software production and leave governance to a separate department and not be inciting witch-hunts. It’s unethical. It’s like a police state. … Second Life avatars should be admitted for registration on the principle that it is ‘the name by which people know you’.“
Scoble: “I talked with Google VP Vic Gundotra tonight (disclaimer, he used to be my boss at Microsoft). He is reading everything we have written about names, and such. Both pro and con. … He says it isn’t about real names. He says he isn’t using his legal name here. He says, instead, it is about having common names and removing people who spell their names in weird ways, like using upside-down characters, or who are using obviously fake names, like ‘god’ or worse. – He says they have made some mistakes while doing the first pass at this and they are learning. He also says the team will change how they communicate with people. IE, let them know what they are doing wrong, etc. … He also says they are working on ways to handle pseudonyms, but that will be a while before the team can turn on those features (everyone is working hard on a raft of different things and can’t just react overnight to community needs).”
Has Facebook already won the digital identity war? And, how portable are our digital identities? http://eicker.at/SingularLogin
60% of US onliners use Facebook, compared to 2% in Japan: real names are an antithesis to privacy; http://eicker.at/JapanPrivacy
Being yourself online becomes a challenge when faceted identities and faceted lives collide; http://eicker.at/FacetedIdentity
Farnham/Churchill [PDF]: “We found that for many people identity is faceted across areas of their lives, that some of these facets are incompatible, and that this incompatibility impacts levels of self-reported worry about sharing in social technologies, particularly in social networks. Family emerged as the most important facet of people’s lives, and younger, working men without children reported the highest levels of incompatibility across facets. Further research will be needed to explore the nature of these incompatibilities. People with higher levels of incompatibility were more likely to use email, and to a lesser extent Facebook, to support different areas of their lives, especially adult and media activities. – These results are consistent with the argument that identity and social context are tightly intertwined, and that tools that enable faceted identity and sharing across segmented areas of people’s lives will greatly improve user experiences of social media. Email, which enables more personal, private sharing had a much higher level on our measure of social intensity than did Facebook. Although users expressed appreciation for keeping in touch with their extended network in Facebook, they use email for their more private, bounded sharing. People with higher levels of faceted identity had higher levels of usage of social technologies overall, however they also expressed more worry about sharing, especially in social networks. Social networks in particular need better tools for intimate, private sharing – honoring the boundaries between different areas of people‟s faceted lives.”
Gerrit Eicker 10:21 on 11. November 2011 Permalink |
Ceglowski, Pinboard: “The Social Graph is Neither – Last week Forbes even went to the extent of calling the social graph an exploitable resource comprarable to crude oil, with riches to those who figure out how to mine it and refine it. I think this is a fascinating metaphor. If the social graph is crude oil, doesn’t that make our friends and colleagues the little animals that get crushed and buried underground? But right now I would like to take issue with the underlying concept, which I think has two flaws: I. It’s not a graph – This obsession with modeling has led us into a social version of the Uncanny Valley, that weird phenomenon from computer graphics where the more faithfully you try to represent something human, the creepier it becomes. As the model becomes more expressive, we really start to notice the places where it fails. Personally, I think finding an adequate data model for the totality of interpersonal connections is an AI-hard problem. But even if you disagree, it’s clear that a plain old graph is not going to cut it. – II. It’s Not Social – We have a name for the kind of person who collects a detailed, permanent dossier on everyone they interact with, with the intent of using it to manipulate others for personal advantage – we call that person a sociopath. And both Google and Facebook have gone deep into stalker territory with their attempts to track our every action. Even if you have faith in their good intentions, you feel misgivings about stepping into the elaborate shrine they’ve built to document your entire online life. … My hope is that whatever replaces Facebook and Google+ will look equally inevitable, and that our kids will think we were complete rubes for ever having thrown a sheep or clicked a +1 button. It’s just a matter of waiting things out, and leaving ourselves enough freedom to find some interesting, organic, and human ways to bring our social lives online.”
GigaOM: “If you’ve ever gotten a little creeped out by the way social networks have invaded our lives, then you aren’t alone. There are a lot of people who enjoy using the social web, but struggle with it too. … The real problem with the social graph, he argues, is that it’s based around a series of troubling assumptions – including the idea that we can and should model human relationships, and for profit. As he says, ‘Imagine the U.S. Census as conducted by direct marketers – that’s the social graph.‘ – This is partly because the social web has really been spun off from the idea of the semantic web, and ways of describing connections between data that require all kinds of sleight-of-hand to work. How do you interpret messy relationships into things computers can understand, or translate meanings that are complex and constantly moving? … But he’s certainly right that mapping this stuff is very difficult, and perhaps impossible. … The real difference, however, is that while sociologists try to come up with ways to define interaction, technologists end up building systems that define the interactions that can happen. That means the processes behind today’s biggest social networks actually place themselves as a layer over human activity, as much as they help that activity exist. … This conflict is, I think, why Facebook is constantly struggling with privacy issues, or why the real names controversy on Google+ exploded. The social graph, to them, is an attempt to codify what people do rather than act as midwife to their ideas.”
Marks: “People choose to model different relationships on different sites and applications, but being able to avoid re-entering them anew each time by importing some or all from another source makes this easier. The Social Graph API may return results that are a little frayed or out of date, but humans can cope with that and smart social sites will let them edit the lists and selectively connect the new account to the web. Having a common data representation doesn’t mean that all data is revealed to all who ask; we have OAuth to reveal different subsets to different apps, if need be. – The real value comes from combining these imperfect, scrappy computerized representations of relationships with the rich, nuanced understandings we have stored away in our cerebella. With the face of your friend, acquaintance or crush next to what they are saying, your brain is instantly engaged and can decide whether they are joking, flirting or just being a grumpy poet again, and choose whether to signal that you have seen it or not.”
ORR: “It’s hardly surprising that the founder of a ‘bookmarking site for introverts’ would have something to say about the ‘social graph.’ But what Pinboard’s Maciej Ceglowski has penned in a blog post titled ‘The Social Graph Is Neither’ is arguably the must-read article of the week. – The social graph is neither a graph, nor is it social, Ceglowski posits. … But if today’s social networks are troublesome, they’re also doomed, Ceglowski contends, much as the CompuServes and the Prodigys of an earlier era were undone. It’s not so much a question of their being out-innovated, but rather they were out-democratized. As the global network spread, the mass marketing has given way to grassroots efforts.“