Google Plus Platform
Google opens Google Plus for 3rd party tools, adds photo/video API, becomes a platform; http://eicker.at/GooglePlusPlatform
Tagged: Google+ Pages Toggle Comment Threads | Keyboard Shortcuts
Gerrit Eicker
Google Plus Failures
Google doesn’t get social: Google Plus‘ failures are plenty – but calling them dead? http://eicker.at/GooglePlusFailures
-
Gerrit Eicker
Slate: “Google+ Is Dead – The search behemoth might not realize it yet, but its chance to compete with Facebook has come and gone. – [A] social network isn’t a product; it’s a place. Like a bar or a club, a social network needs a critical mass of people to be successful-the more people it attracts, the more people it attracts. Google couldn’t have possibly built every one of Facebook’s features into its new service when it launched, but to make up for its deficits, it ought to have let users experiment more freely with the site. That freewheeling attitude is precisely how Twitter – the only other social network to successfully take on Facebook in the last few years – got so big. When Twitter users invented ways to reply to one another or echo other people’s tweets, the service didn’t stop them – it embraced and extended their creativity. This attitude marked Twitter as a place whose hosts appreciated its users, and that attitude-and all the fun people were having-pushed people to stick with the site despite its many flaws (Twitter’s frequent downtime, for example). Google+, by contrast, never managed to translate its initial surge into lasting enthusiasm. And for that reason, it’s surely doomed.”
Scoble: “I wish I had never heard of Google+’s brand pages – The problem is that there’s no editorial tools for anything posted to our Google+ account. Google+ brand accounts are woefully inadequate for public companies’ needs. … Yes, Facebook didn’t have those features for its brand pages at first either but then when Facebook first came on the scene no one thought they would use it for business. Heck, when I first heard about Facebook it was still for college students only. … Did anyone really think these things through? Why did they take five months to get done? – Anyway, this is just a way for me to tell anyone thinking of signing up their company for a Google+ brand account to think twice. You might, because you signed your company up for such a thing, get saddled with an entirely new job that you might not like one bit. One that you’ll find that Google didn’t equip you for success in.”
Ruble: “I have decided not to post here for the time being. I will leave my profile up. Google+ is great. I wish them luck. Really i do. But I have to make choices about where I spend my time and for me that’s Twitter, Facebook and soon Tumblr – where I will be doing more so. It’s where I get the most value for the time invested. So, adios for now. See you on one of those networks. I may change my mind one day, but right now this is my plan. See you online.”
GigaOM: “[T]he problem with many of these criticisms – as with Manjoo’s premature obituary writing – isn’t just that social networks take time to evolve, and users need time to find out what they are useful for and what they aren’t useful for (Twitter is a perfect example of that, since its own creators didn’t really know what it was for when they built it). The problem is that they are seeing Google+ as JASN: just another social network. … But Google has made it clear that it has a lot bigger plans for Google+ than just making it a Facebook clone. Chairman Eric Schmidt has said the company wants to make the network an identity platform for all of its properties… So yes, Google+ is noisy for some, and for others is a ghost town. Many of its features are raw and need work, like the brand page rollout. But Google is not just trying to build a place to share photos of your cat – it wants Google+ to be a social layer for everything it does, and it has some powerful levers it can pull when it comes to encouraging people to use it, such as search and email. The full impact of that integration remains to be seen, but it is far too soon to call the network dead or a loser. It’s barely even the third inning.“
Gerrit Eicker
Google Plus Direct Connect
Merging social and search: Google Plus Direct Connect might change Google fundamentally; http://eicker.at/GoogleDirectConnect
-
Gerrit Eicker
Google: “Google+ Direct Connect lets you quickly navigate to a Google+ page (and even add that page to your circles) when using Google Search. For example, if you searched for the query ‘+youtube’ or ‘+pepsi,’ you could be immediately taken to the YouTube Google+ page, or the Pepsi Google+ page, and given the option to add the page to your circles. … When searching for a major brand, company, or cultural entity, try placing a ‘+’ in front of your query. When you use the ‘+’ operator before your search query, it lets us know that you want to find a Google+ page. … A page’s eligibility for Google+ Direct Connect is determined algorithmically, based on certain signals we use to help understand your page’s relevancy and popularity. In addition to this analysis, we look for a link between your Google+ page and your website. To help Google associate this content, be sure to connect your Google+ page and your website using the Google+ badge, or by adding a snippet of code to your site, in addition to adding your website link to your page.”
SEL: “Postscript From Danny Sullivan: Direct Connect seems yet another clever bribe where Google is leveraging everything it can to win support for Google Plus. … Google’s made changes over the years that help big brands see far less negative references to themselves in search results than in the past, mainly by allowing more than one page from a site to help ‘push’ other content ‘down.’ But that’s not foolproof, especially when negative news is happening. – Consider the searches for Toyota that were bringing up negative news stories during the safety recalls of last year. If Toyota is pushing that people to find them by searching for +Toyota, they would see none of that on Google. – Interestingly, Bing offered a similar solution that didn’t depend on having to take part in a social network. Bing’s ‘Best Match’ results showed only one site when there was great confidence in the query. But Bing quietly dropped this feature since it launched, a sign that consumers didn’t like it.”
Wired: “But more importantly, Google integrates Plus into its web-dominating search engine. With Google+ Direct Connect, searchers can insert a ‘+’ before their query and jump directly to a business’s Google+ page. Type ‘+YouTube’ into a Google search box, for instance, and Google will take you straight to YouTube’s Plus page. – This is where Google will have an advantage over Facebook: With a broad array of services like search and Gmail and Chrome and Android, Google offers tools that are fundamental to the online lives of so many people – and these can be tied to Google+. As Google+ evolves, Google will have the means to promote its social network – and the branded Pages within it – in ways that Facebook or Twitter cannot.”
ZDNet: “But with Google shortcut called Direct Connect, all I have to do is type a ‘+’ in front of the company name – such as ‘+Amazon’ – and the Google+ Page comes up. Better yet, just by typing ‘+A’ into the search box, I get a listing of Google+ Pages for Amazon, ATundT, Angry Birds and ABC News. And surely, there will soon be more in that list. – In that sense, a Google+ Page becomes a must-have for any company looking to establish a presence on the Internet, just as a Web site itself was the must-have a decade ago and Twitter and Facebooks accounts have been in recent years. The difference is that Facebook and Twitter have largely been closed-wall gardens, a members-only type of environment. … You see, this is no longer just about ‘social.’ This is the face of the new interactive Internet, a one-up over the traditional Web site. These Google+ pages are powered by search, share and followers. This isn’t a static place where companies host their corporate blogs or post their news releases. This is a dynamic environment where companies host live video ‘hangout’ sessions and engage in discussions with their followers.”
Gerrit Eicker
Google Plus Pages
Google launches Google Plus Pages: Google Plus for local businesses and global brands; http://eicker.at/GooglePlusPages
-
Gerrit Eicker
Google: “So far Google+ has focused on connecting people with other people. But we want to make sure you can build relationships with all the things you care about – from local businesses to global brands-so today we’re rolling out Google+ Pages worldwide. … Google+ has always been a place for real-life sharing, and Google+ Pages is no exception. After all: behind every page (or storefront, or four-door sedan) is a passionate group of individuals, and we think you should able to connect with them too. … For businesses and brands, Google+ pages help you connect with the customers and fans who love you. Not only can they recommend you with a +1, or add you to a circle to listen long-term. They can actually spend time with your team, face-to-face-to-face. All you need to do is start sharing, and you’ll soon find the super fans and loyal customers that want to say hello. – A number of pages are already available…, but any organization will soon be able to join the community… People search on Google billions of times a day, and very often, they’re looking for businesses and brands. Today’s launch of Google+ Pages can help people transform their queries into meaningful connections, so we’re rolling out two ways to add pages to circles from Google search. The first is by including Google+ pages in search results, and the second is a new feature called Direct Connect. … Direct Connect works for a limited number of pages today (like +Google, +Pepsi, and +Toyota), but many more are coming. In the meantime, organizations can learn more about Direct Connect in our Help Center: Google+ Direct Connect lets you quickly navigate to a Google+ page (and even add that page to your circles) when using Google Search. For example, if you searched for the query ‘+youtube’ or ‘+pepsi,’ you could be immediately taken to the YouTube Google+ page, or the Pepsi Google+ page, and given the option to add the page to your circles.”
Google: “A Google+ page is your organization’s identity on Google+. Your business, school or nonprofit can post updates and news, send tailored messages to specific groups of people, and engage in conversations with customers and followers. … Circles allow you to group followers of your page into smaller audiences. This lets you share specific messages with specific groups. … To help customers find your page and follow you, we have two buttons you can add to your website by visiting our Google+ badge configuration tool: The Google+ icon is a small icon that directly links to your page. – In the coming days, we’re introducing the Google+ badge, which lets people add your page to their circles, without leaving your site.”
Google: “To get your site on Google+, you first need to create a Google+ Page. On your page, you can engage in conversations with your visitors, direct readers back to your site for the latest updates, send tailored messages to specific groups of people, and see how many +1’s you have across the web. Google+ Pages will help you build relationships with your users, encouraging them to spend more time engaging with your content. … You can also link your site to your Google+ page so that all your +1s – from your Page, your website, and search results – will get tallied together and appear as a single total. … We want to help you get your site on Google+ as soon as possible, so we’re opening the field trial for Google+ Pages to everyone today. Creating a Google+ Page only takes a few minutes. To get started, you’ll need a personal Google+ profile. … To learn more about how Google+ works for your site, check out the Google+ Your Business site. We’re just getting started, and have many more features planned for the coming weeks and months.”
RWW: “Brand pages are one of the most anticipated Google+ features, and Google has been pulling down branded profiles in the meantime. Today’s launch initially only added pages for select partners, in addition to the major Google properties. … Google continues its pattern of rolling out features slowly and incrementally. As SVP of Engineering Vic Gundotra told the audience at Web 2.0 last month, ‘We’re going to take a cautious approach. We don’t want to make the mistakes of others.‘”
SEL: “Finally, Google is now allowing businesses, brands and any non-human entity to participate in its Google+ social network, through new Google+ Pages that are launching today, promised to be available to everyone within the next two days. … Local Is Different – If you’re creating a page for a local business, you have special options including the ability to enter a phone number. From Google’s help page on the topic: ‘Local Google+ pages are unique from other categories of pages because they have features that allow customers to easily connect with that business’s physical location. For example, local pages include a map of the business’s location and feature its address, phone number, and hours of operation.’ – Of course, many local businesses have already claimed their pages in the completely separate Google Places. Much of the information that Google+ Pages for local businesses wants – and more – are on those pages. But they remain unconnected. Google tells me: ‘Currently, Place pages and Google+ Pages must be managed separately. A Place page provides information about a business and makes it easy for customers to find local businesses on Google Maps and local search; while a Google+ page provides business owners with additional ways to engage, build relationships and interact directly with customers.’ … Another difference from personal accounts is that it’s perfectly fine for a business to have multiple Google+ pages. From the help page: ‘Pages can be made for a variety of different entities whereas profiles can only be made for people.’ … Anyone can make a business page for any URL without providing proof that they somehow ‘own’ or are associated with that URL. Potentially, that means pages can pretend to be representing a site they’re not connected with. Verification for big brands (see below) is one way Google aims to combat any problems this might cause.”
SEW: “At first glance, Google+ Pages and Profiles appear almost identical. However, in this help page, Google lays out the differences between Pages and Profiles…: Pages can’t add people to circles unless someone adds a Google+ Page to their circles or mentions (using the + or @ before the name) the page. – Pages are for entities; profiles are for people. – Pages are public by default. – Pages have a +1 button. – Pages can’t +1 other pages, play games, share to extended circles, receive notifications via email, text, or Google+ bar, or hangout on mobile devices. … Soon, advertisers will be able to link their Google+ Page to AdWords campaigns. This will provide a grand total of +1’s, taken by adding up +1’s from your Google+ Page, website, ads, and search results. Google noted that ‘your +1’s will be shown with your brand wherever it appears, including search, ads, Google+ and your website.'”
TC: “Google has made some key tweaks. The first is that a Page cannot add someone to a circle until that user has already added the page to one of their circles. In other words, a Page can’t start sending you messages until you’ve elected to add them to one of your circles. Another key change: the content on a Page defaults to public (as opposed to ‘My Circles’ for personal profiles) and Pages can’t share with extended circles. … Apparently only some users can create Google Pages for the time being – you can see if your account is enabled right here.”
ATD: “Google+ today launches a much-anticipated feature for brands, companies and other organizations to create accounts. … Direct Connect is different: Google is establishing approved relationships with brands to drive traffic to their pages and establish lasting relationships with users of its social network. It’s like a powerful shortcut version of the old AOL keywords or the increasingly ubiquitous ‘Like us on Facebook/Follow us on Twitter.’ … It’s possible that very few people will want to treat the search field as a command line interface, but it’s still highly significant that Google will be actively promoting approved Google+ pages out front of its hotly contested search results pages. … Also coming soon for Pages: Support for multiple administrators, analytics and better Circle functionality to manage millions of people.”
TNW: “How to help Direct Connect find your Google+ Page – According to Google, here’s a few steps you can follow to help the algorithm associate your website and your Page: 1. Connect your Google+ page and your website using the Google+ badge… 2. Add a snippet of code to your site… 3. Adding your website link to your Page… All these methods will help Google’s algorithm to associate content when it rolls out Direct Connect more widely.”
AdAge: “It’s official: Google’s answer to Facebook is finally here with the launch of Google+ Brand Profiles. … This may be hard to believe. Google+ has been billed as a Facebook killer, its user homepage layout borrows heavily from Facebook, and now there are free self-service branded pages for marketers similar conceptually to what Facebook introduced in November 2007 – almost four years ago to the day. … Every link shared through Google+ has media implications as well. Those +1’s appearing on natural search engine results can also wind up appearing on advertisers’ paid search ads and display ads running on Google. If Google+ achieves enough scale, and if ads with +1’s garner higher CTRs as expected, then Google+ powered ads will wind up as the most successful form of social advertising online. … To that end, a brand doesn’t need a Google+ Brand Profile to add +1’s to ads, but having a vibrant community connected to the Brand Profile could be a major driver of those +1’s. … Despite all the reasons to treat Google+ has a unique offering, marketers that decide to create and manage Brand Profiles will need to allocate resources somehow. … Realistically, in the short term, marketers who are already at capacity for social programs will shift their existing staff’s time from Facebook, Twitter, and other communities…”
TNW: “Did Google+ just bury Twitter with its Pages launch? – I’ve said it a few times, and I’ll say it again, Email is still the #1 social network in the world. Everyone uses it, it works cross-platform, and it drives businesses and personal lives. With Google+ integrated into Gmail, it makes sharing information and getting updates simple. Will people get tired of visiting yet another site like Twitter or downloading yet another app? It’s too early to tell, but at the end of the day, everyone likes things to be easy.”
FC: “Business Won’t Like +1 – Google+’s fundamental consumer action model is far more limited than Facebook’s, too. – For the everyday consumer to interact with a brand on Facebook, the only point of entry is the ‘Like’ button. It’s as simple to contract and as long lasting as any parasite. – ‘Like’ a page, and you’ll not only be marked as part of their fan base, but you’ll be subscribed to see their updates. – Google+ rips the ‘Like’ button into two devastatingly separate entities.”
TC: “How Google+ Could One-Up Facebook’s Brand Pages – Google has a chance to make Page applications more accessible to all businesses by creating official templates that can be customized with the images, copy, and functionality desired by brands. Rather than forcing admins to choose between apps built by unknown third-parties, it could give them free templates they can trust to work. This would also allow Google+ to offer Page apps without first having to create a robust set of APIs to support them. – Facebook has forged a functional model for brand presences on social networks. Unfortunately, its focus on app developers and its desire to get brands advertising in order to target specific demographics has left Google some big opportunities to create a friendlier platform for brands.”
RWW: “Day 1 of Google+ Pages: The Muppets Fall Flat, But Brands Are Trying to Engage – It is very early days for Pages with brands. Already though you get the sense that the best way for brands to use Google+ will be to truly interact with their followers. Whether by posts that solicit comments or by video hangouts, Google+ is best used to engage in conversation with other people.”
TNW: “Google’s Bradley Horowitz has fired back at Mark Zuckerberg’s claim that the company is ‘building its own little Facebook’ saying that Google is ‘delighted to be underestimated’ by its rival. … Horowitz rejected comparisons between Google, Facebook and other social networks as being little more than fodder to give the media advertising and click throughs, with the Google man insisting that the company is focused in making its services better and not watching the competition.”
Gerrit Eicker
Google: “Google+ Pages have already provided brands and businesses a new means of connecting to and deeply engaging with consumers. In the weeks since launching pages, we’ve been listening to your feedback and we’re pleased to make some of the most oft-requested features available. – You can now delegate up to 50 named managers as administrators for a page. – A new notification flow will ensure that these managers stay in the loop on all the activity that takes place on a page, giving managers the ability to stay involved in page conversations. – We’ll now show an aggregated count of users that have engaged with your page, either by +1’ing it or by adding it to a circle. This way, both you and your page’s visitors can get an at-a-glance summary of who is interacting with your page.”
Gerrit Eicker 08:23 on 16. November 2011 Permalink |
Google: “Businesses can create and manage their pages directly through Google+. We are committed to working on enhancements and innovative features to offer businesses more flexibility and power to run their pages. We also recognize that some businesses use social media management companies to manage their presence across multiple social networks. So today we’re announcing that Google+ is enabling six companies to test Google+ functionality in their management tools – Buddy Media, Context Optional, Hearsay Social, HootSuite, Involver, and Vitrue. … These companies will offer a subset of their clients the ability to manage circles, publish to Google+, and monitor usage. To learn more about their services and pricing, check out this page. – We are currently working with these companies so that we can experiment and get feedback. They were selected based on their extensive experience helping brands and businesses manage and analyze their presence on social networks. If you’re a social media management company interested in working with Google+, get in touch with us.”
Google: “Google+ is working with six social media management companies to test Google+ functionality in their management tools. These companies will offer a subset of their clients tools to manage circles, publish to Google+, and access insights. These companies were selected based on their extensive experience helping brands and businesses manage and assess their presence on social networks. If you’re a social media management company interested in working with Google+, get in touch with us.”
Mashable: “Google has launched a pilot program that will let owners of Google+ Pages manage their accounts via third-party apps such as HootSuite, Involver and Buddy Media. … While the integrations with Google+ vary, the functionality seems extensive at first glance. Hootsuite, which also announced it was a launch partner, specifically mentions that it supports sharing to different Circles, searching public Google+ posts, viewing recent user activity and managing Circle membership. The launch partners are also offering analytics for tracking the performance of an individual Google+ Page.”
RWW: “Today Hootsuite announced its new social partnership with Google+ Pages. HootSuite users can manage their Google+ circles, post public updates to select circles, search public posts and push out messaging to select circles. … Google+ Pages for brands launched on November 7. Since then, there’s been speculation over whether Google+ Pages is a true competitor to Facebook Pages. For now, Google+ has only 40 million users, which hardly compares to Facebook’s 800 million.”
HootSuite: “New Google+ Pages functionality is now in the dashboard and available for HootSuite Enterprise clients. HootSuite is excited to be selected as an official launch partner for the Google+ Pages trial and to add this functionality to the advanced social media management tool-set. … HootSuite continues to exapnd the dashboard’s functionality as a robust and comprehensive tool for social savvy businesses. The dash now includes key social networks – Facebook, Twitter, LinkedIn as well as new Google+ Pages.”
Google: “Today, we’re making it easier to leverage the power of personal and professional images by releasing our first Google+ API for photos and videos. – Google+ gives users full control of their information, and we’re starting with read-only access to public albums, photos, and videos. Google also supports Creative Commons licensing, which we expose so developers can easily respect copyrights. – Using the new API, developers can get a list of public albums from a Google+ user, and list the photos and videos within each album. … Prefer videos? A quick hop over to the API reference manual explains how to use the similar methods videos.listByAlbum and videos.get. We’re looking forward to hearing your feedback during our next Google+ platform office hours, helping you build your first photo-powered Google+ app on our Discussion Board, and continuing the conversation on Google+.”
TC: “Based on official blog posts that were apparently posted early (and then pulled), developers will soon be able to access some key features of Google+ via the service’s API: photos and videos. … According to the pulled blog post, this initial API will only give developers read-access to users’ content – third-party apps will not be able to upload new photos and videos yet. But it’s still an important step – photos and video are crucial to any social network (Facebook is the world’s largest photo site by a huge margin, for example).”
TNW: “We don’t know exactly when the APIs are to be released and officially announced, but we assume that it’s going to be soon, since someone had their hands on the finished blog post already. … How long can the service turn down growth opportunities with having a read and writable API? Twitter saw incredible growth when third parties started building apps on top of its service.”