Local News: Networks and Partnerships
The future for local/regional sites probably see increased use of news networks/partnerships; http://eicker.at/NewsMedia2012
Tagged: Local Networking Toggle Comment Threads | Keyboard Shortcuts
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Gerrit Eicker
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Gerrit Eicker
Google Maps Indoors
Google Maps starts mapping the indoors: detailed floor plans, Maps 6.0 for Android only; http://eicker.at/GoogleMapsIndoors
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Gerrit Eicker
Google Plus Pages
Google launches Google Plus Pages: Google Plus for local businesses and global brands; http://eicker.at/GooglePlusPages
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Gerrit Eicker
Google: “So far Google+ has focused on connecting people with other people. But we want to make sure you can build relationships with all the things you care about – from local businesses to global brands-so today we’re rolling out Google+ Pages worldwide. … Google+ has always been a place for real-life sharing, and Google+ Pages is no exception. After all: behind every page (or storefront, or four-door sedan) is a passionate group of individuals, and we think you should able to connect with them too. … For businesses and brands, Google+ pages help you connect with the customers and fans who love you. Not only can they recommend you with a +1, or add you to a circle to listen long-term. They can actually spend time with your team, face-to-face-to-face. All you need to do is start sharing, and you’ll soon find the super fans and loyal customers that want to say hello. – A number of pages are already available…, but any organization will soon be able to join the community… People search on Google billions of times a day, and very often, they’re looking for businesses and brands. Today’s launch of Google+ Pages can help people transform their queries into meaningful connections, so we’re rolling out two ways to add pages to circles from Google search. The first is by including Google+ pages in search results, and the second is a new feature called Direct Connect. … Direct Connect works for a limited number of pages today (like +Google, +Pepsi, and +Toyota), but many more are coming. In the meantime, organizations can learn more about Direct Connect in our Help Center: Google+ Direct Connect lets you quickly navigate to a Google+ page (and even add that page to your circles) when using Google Search. For example, if you searched for the query ‘+youtube’ or ‘+pepsi,’ you could be immediately taken to the YouTube Google+ page, or the Pepsi Google+ page, and given the option to add the page to your circles.”
Google: “A Google+ page is your organization’s identity on Google+. Your business, school or nonprofit can post updates and news, send tailored messages to specific groups of people, and engage in conversations with customers and followers. … Circles allow you to group followers of your page into smaller audiences. This lets you share specific messages with specific groups. … To help customers find your page and follow you, we have two buttons you can add to your website by visiting our Google+ badge configuration tool: The Google+ icon is a small icon that directly links to your page. – In the coming days, we’re introducing the Google+ badge, which lets people add your page to their circles, without leaving your site.”
Google: “To get your site on Google+, you first need to create a Google+ Page. On your page, you can engage in conversations with your visitors, direct readers back to your site for the latest updates, send tailored messages to specific groups of people, and see how many +1’s you have across the web. Google+ Pages will help you build relationships with your users, encouraging them to spend more time engaging with your content. … You can also link your site to your Google+ page so that all your +1s – from your Page, your website, and search results – will get tallied together and appear as a single total. … We want to help you get your site on Google+ as soon as possible, so we’re opening the field trial for Google+ Pages to everyone today. Creating a Google+ Page only takes a few minutes. To get started, you’ll need a personal Google+ profile. … To learn more about how Google+ works for your site, check out the Google+ Your Business site. We’re just getting started, and have many more features planned for the coming weeks and months.”
RWW: “Brand pages are one of the most anticipated Google+ features, and Google has been pulling down branded profiles in the meantime. Today’s launch initially only added pages for select partners, in addition to the major Google properties. … Google continues its pattern of rolling out features slowly and incrementally. As SVP of Engineering Vic Gundotra told the audience at Web 2.0 last month, ‘We’re going to take a cautious approach. We don’t want to make the mistakes of others.‘”
SEL: “Finally, Google is now allowing businesses, brands and any non-human entity to participate in its Google+ social network, through new Google+ Pages that are launching today, promised to be available to everyone within the next two days. … Local Is Different – If you’re creating a page for a local business, you have special options including the ability to enter a phone number. From Google’s help page on the topic: ‘Local Google+ pages are unique from other categories of pages because they have features that allow customers to easily connect with that business’s physical location. For example, local pages include a map of the business’s location and feature its address, phone number, and hours of operation.’ – Of course, many local businesses have already claimed their pages in the completely separate Google Places. Much of the information that Google+ Pages for local businesses wants – and more – are on those pages. But they remain unconnected. Google tells me: ‘Currently, Place pages and Google+ Pages must be managed separately. A Place page provides information about a business and makes it easy for customers to find local businesses on Google Maps and local search; while a Google+ page provides business owners with additional ways to engage, build relationships and interact directly with customers.’ … Another difference from personal accounts is that it’s perfectly fine for a business to have multiple Google+ pages. From the help page: ‘Pages can be made for a variety of different entities whereas profiles can only be made for people.’ … Anyone can make a business page for any URL without providing proof that they somehow ‘own’ or are associated with that URL. Potentially, that means pages can pretend to be representing a site they’re not connected with. Verification for big brands (see below) is one way Google aims to combat any problems this might cause.”
SEW: “At first glance, Google+ Pages and Profiles appear almost identical. However, in this help page, Google lays out the differences between Pages and Profiles…: Pages can’t add people to circles unless someone adds a Google+ Page to their circles or mentions (using the + or @ before the name) the page. – Pages are for entities; profiles are for people. – Pages are public by default. – Pages have a +1 button. – Pages can’t +1 other pages, play games, share to extended circles, receive notifications via email, text, or Google+ bar, or hangout on mobile devices. … Soon, advertisers will be able to link their Google+ Page to AdWords campaigns. This will provide a grand total of +1’s, taken by adding up +1’s from your Google+ Page, website, ads, and search results. Google noted that ‘your +1’s will be shown with your brand wherever it appears, including search, ads, Google+ and your website.'”
TC: “Google has made some key tweaks. The first is that a Page cannot add someone to a circle until that user has already added the page to one of their circles. In other words, a Page can’t start sending you messages until you’ve elected to add them to one of your circles. Another key change: the content on a Page defaults to public (as opposed to ‘My Circles’ for personal profiles) and Pages can’t share with extended circles. … Apparently only some users can create Google Pages for the time being – you can see if your account is enabled right here.”
ATD: “Google+ today launches a much-anticipated feature for brands, companies and other organizations to create accounts. … Direct Connect is different: Google is establishing approved relationships with brands to drive traffic to their pages and establish lasting relationships with users of its social network. It’s like a powerful shortcut version of the old AOL keywords or the increasingly ubiquitous ‘Like us on Facebook/Follow us on Twitter.’ … It’s possible that very few people will want to treat the search field as a command line interface, but it’s still highly significant that Google will be actively promoting approved Google+ pages out front of its hotly contested search results pages. … Also coming soon for Pages: Support for multiple administrators, analytics and better Circle functionality to manage millions of people.”
TNW: “How to help Direct Connect find your Google+ Page – According to Google, here’s a few steps you can follow to help the algorithm associate your website and your Page: 1. Connect your Google+ page and your website using the Google+ badge… 2. Add a snippet of code to your site… 3. Adding your website link to your Page… All these methods will help Google’s algorithm to associate content when it rolls out Direct Connect more widely.”
AdAge: “It’s official: Google’s answer to Facebook is finally here with the launch of Google+ Brand Profiles. … This may be hard to believe. Google+ has been billed as a Facebook killer, its user homepage layout borrows heavily from Facebook, and now there are free self-service branded pages for marketers similar conceptually to what Facebook introduced in November 2007 – almost four years ago to the day. … Every link shared through Google+ has media implications as well. Those +1’s appearing on natural search engine results can also wind up appearing on advertisers’ paid search ads and display ads running on Google. If Google+ achieves enough scale, and if ads with +1’s garner higher CTRs as expected, then Google+ powered ads will wind up as the most successful form of social advertising online. … To that end, a brand doesn’t need a Google+ Brand Profile to add +1’s to ads, but having a vibrant community connected to the Brand Profile could be a major driver of those +1’s. … Despite all the reasons to treat Google+ has a unique offering, marketers that decide to create and manage Brand Profiles will need to allocate resources somehow. … Realistically, in the short term, marketers who are already at capacity for social programs will shift their existing staff’s time from Facebook, Twitter, and other communities…”
TNW: “Did Google+ just bury Twitter with its Pages launch? – I’ve said it a few times, and I’ll say it again, Email is still the #1 social network in the world. Everyone uses it, it works cross-platform, and it drives businesses and personal lives. With Google+ integrated into Gmail, it makes sharing information and getting updates simple. Will people get tired of visiting yet another site like Twitter or downloading yet another app? It’s too early to tell, but at the end of the day, everyone likes things to be easy.”
FC: “Business Won’t Like +1 – Google+’s fundamental consumer action model is far more limited than Facebook’s, too. – For the everyday consumer to interact with a brand on Facebook, the only point of entry is the ‘Like’ button. It’s as simple to contract and as long lasting as any parasite. – ‘Like’ a page, and you’ll not only be marked as part of their fan base, but you’ll be subscribed to see their updates. – Google+ rips the ‘Like’ button into two devastatingly separate entities.”
TC: “How Google+ Could One-Up Facebook’s Brand Pages – Google has a chance to make Page applications more accessible to all businesses by creating official templates that can be customized with the images, copy, and functionality desired by brands. Rather than forcing admins to choose between apps built by unknown third-parties, it could give them free templates they can trust to work. This would also allow Google+ to offer Page apps without first having to create a robust set of APIs to support them. – Facebook has forged a functional model for brand presences on social networks. Unfortunately, its focus on app developers and its desire to get brands advertising in order to target specific demographics has left Google some big opportunities to create a friendlier platform for brands.”
RWW: “Day 1 of Google+ Pages: The Muppets Fall Flat, But Brands Are Trying to Engage – It is very early days for Pages with brands. Already though you get the sense that the best way for brands to use Google+ will be to truly interact with their followers. Whether by posts that solicit comments or by video hangouts, Google+ is best used to engage in conversation with other people.”
TNW: “Google’s Bradley Horowitz has fired back at Mark Zuckerberg’s claim that the company is ‘building its own little Facebook’ saying that Google is ‘delighted to be underestimated’ by its rival. … Horowitz rejected comparisons between Google, Facebook and other social networks as being little more than fodder to give the media advertising and click throughs, with the Google man insisting that the company is focused in making its services better and not watching the competition.”
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Gerrit Eicker
Google: “Google+ Pages have already provided brands and businesses a new means of connecting to and deeply engaging with consumers. In the weeks since launching pages, we’ve been listening to your feedback and we’re pleased to make some of the most oft-requested features available. – You can now delegate up to 50 named managers as administrators for a page. – A new notification flow will ensure that these managers stay in the loop on all the activity that takes place on a page, giving managers the ability to stay involved in page conversations. – We’ll now show an aggregated count of users that have engaged with your page, either by +1’ing it or by adding it to a circle. This way, both you and your page’s visitors can get an at-a-glance summary of who is interacting with your page.”
Gerrit Eicker
Localisation
Pew: How people learn about their local community. Topics, Newspapers, TV news, Internet; http://eicker.at/Localisation
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Gerrit Eicker
Pew: “Contrary to much of the conventional understanding of how people learn about their communities, Americans turn to a wide range of platforms to get local news and information, and where they turn varies considerably depending on the subject matter and their age… Most Americans, including more tech-savvy adults under age 40, also use a blend of both new and traditional sources to get their information. Overall, the picture revealed by the data is that of a richer and more nuanced ecosystem of community news and information than researchers have previously identified.”
Pew: “The local news and information environment is changing in ways that most people believe makes it easier for them to get the specific information they want about their communities. More than half of Americans (55%) say it is easier today to get the local information they want than it was five years ago. … Top Popularity of Different Local Topics: Weather (89%), Breaking News (80%), Politics/Campaigns/Elections (67%), Crime, Arts/Cultural events, Local Business, Schools/Education, Community/Neighborhood events, Restaurants/Clubs/Bars, Traffic/Transportation, Taxes/Tax issues, Housing/Real estate, Government activities, Job openings, Social services, Zoning/Building/Development”
Pew: “The survey indicated that newspapers play a far more complex role in the civic life of communities than many Americans believe. … Younger adults, age 18-29, were especially unconcerned. Fully 75% say their ability to get local information would not be affected in a major way by the absence of their local paper. … [W]hen asked about specific local topics and which sources they rely on for that information, it turns out that many adults are quite reliant on newspapers and their websites.”
Pew: “Local TV (which for the purposes of this survey includes both televised broadcasts and local television websites) is the most popular source for the two topics that almost everyone is interested in – weather and breaking news.”
Pew: “The internet has already surpassed newspapers as a source Americans turn to for national and international news. The findings from this survey now show its emerging role as a source for local news and information as well. … Among the 79% of Americans who are online, the internet is an even more significant source for local news and information. Looking just at this group, the internet is the first or second most important source for 15 of the 16 local topics examined.”
Pew: “Two other factors seem to drive people to the internet when it comes to getting information about local subjects: mobile connections via smartphones or tablet computers and participation in the digital environment by sharing or creating local material themselves.”
Pew: “In addition to the three biggest media platforms – newspapers, television and the internet – the local news and information ecosystem involves a complex mix of other sources as well. And for several local topics, citizen-based systems such as word of mouth (which does not include online social networking), print newsletters and bulletins, and the local government itself make appearances as sources that some residents rely upon.”
Gerrit Eicker
Gowalla: Social City Travel Guide
Gowalla evolves to a social city travel guide: check-ins as a commodity, storytelling at heart; http://eicker.at/Gowalla
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Gerrit Eicker
ATD: “Gowalla, long-time rival to Foursquare, today announced a new direction for its social location service. The Austin, Texas-based company will attempt to offer a hybrid between a social app and a content guide, focused around local experiences. – Instead of checking in, Gowalla users will now create ‘stories’ when they meet up to hang out together. These are basically group check-ins, as on Facebook where a user can tag multiple friends at a place. After that, any tagged person can contribute photos and other content to the story, capturing it as a communal experience.”
VB: “Check-ins are a bit more of a transactional model, we wanted something that was faster and more connected and saved that memory in a way that I could share with my friends,” Gowalla founder and chief executive Josh Williams (pictured) said. “Our goal is to inspire people to get out.”
GigaOM: “Gowalla, like many other check-in services, has had trouble keeping pace with Foursquare. But the location startup is relaunching its service with an eye toward becoming more of a city travel guide, downplaying the role of check-ins in favor of discovery, travel and storytelling. – The relaunch is an important step for Gowalla, which needs to find a better way to differentiate itself. It had tried to emphasize games early on with virtual goods called items, which could be collected and traded. But it announced last month that it was ending the use of items and was refocusing on its core mission of encouraging people to go out and explore the world.”
Gowalla: “[W]e will be removing Items completely with the next release of Gowalla. While they have been a trademark feature of Gowalla since the beginning – one that our entire team poured much effort and passion into – fewer than half a percent of our active community makes use of them. It now causes more distraction than joy for the vast majority of our community.”
TC: “So will this small pivot work for Gowalla? Well, they’re certainly focusing on the right areas. Check-ins are now a commodity, the real value of location lies in both augmenting personal experiences and providing useful information. Gowalla is trying to find the sweet spot between both. They’re a mobile travel guide and a well-conceived location-based sharing tool. … You can also share all of this data to Facebook and Twitter – and yes, you can still check-in through Gowalla and send it to Foursquare. – The travel aspect is potentially even bigger. While there are a lot of people going after this problem, no one has nailed the mobile travel guide so far. When someone does, it’s going to be massive. Gowalla has a pretty decent shot of doing something unique here because of all the data they’ve been collecting over time.“
Gerrit Eicker
Facebook Places: Where We Go
Facebook adds time to location sharing: Where we are, where we go, and where we’ve been; http://eicker.at/WhereWeGo
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Gerrit Eicker
Facebook: “Add where you are to anything you share – In the past, you needed a smart phone to easily share your location. Now you can share your location from your computer, too, and say: Where you’ve been. Remember where you were in your favourite photos. Where you are now. If friends are nearby, they might just meet you there. Where you’re going. Friends who have been there can give you tips or even join in the plan.”
TC: “It was almost exactly one year ago that Facebook launched Places, their location-based offering. … Fast forward to today: Foursquare recently raised a large round of funding valuing them at $600 million. And Facebook is killing off Places. – To be clear, Facebook is not ducking out of the location game itself. In fact, you could say that they’re doubling-down on it. But they are moving away from the game that the ‘check-in’ services have been playing. And a result of that is Places being killed off and being replaced by new ‘Nearby’ area… This is smart, as it’s something none of the other location services have really nailed yet. And now that location is being emphasized on every Facebook action (though it can easily be turned off) – and not just on mobile…”
IF: “Facebook will remove the Places check-in feed from its mobile apps and interface, a company spokesperson confirms with us. Rather than check-in, users will be able to add their city-level location or tag a specific Place in any post. … When users post content from the web, mobile site, or smartphone apps, they’ll have the option to tag a Place, whether they’re there currently or just want to mention it. As TechCrunch illustrates, Facebook’s foot-traffic incentivizing Check-in Deals will still be available, with users seeing the option to redeem them appended to the news feed story of their mention of a location.”
Gerrit Eicker
Patch
Can Patch become the Huffington Post of Local News? Generating local advertising revenue for AOL? http://eicker.at/Patch
Gerrit Eicker
Facebook Deals Launch
Facebook Deals will be available soon in Atlanta, Austin, Dallas, San Diego, San Francisco; http://eicker.at/FacebookDealsLaunch
Gerrit Eicker
Huffington Goes AOL
Aol. acquires The Huffington Post (HuffPo) for $315M: Arianna Huffington stays editor-in-chief; http://eicker.at/HuffingtonAol
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Gerrit Eicker
HuffPo: “AOL Inc. announced today that it has entered into a definitive agreement to acquire The Huffington Post, the influential and rapidly growing news, analysis, and lifestyle website founded in 2005, which now counts nearly 25 million unique monthly visitors. … The transaction will create a premier global, national, local, and hyper-local content group for the digital age – leveraged across online, mobile, tablet, and video platforms. The combination of AOL’s infrastructure and scale with The Huffington Post’s pioneering approach to news and innovative community building among a broad and sophisticated audience will mark a seminal moment in the evolution of digital journalism and online engagement. … As part of the transaction, Arianna Huffington, The Huffington Post’s co-founder and editor-in-chief, will be named president and editor-in-chief of The Huffington Post Media Group, which will include all Huffington Post and AOL content, including Engadget, TechCrunch, Moviefone, MapQuest, Black Voices, PopEater, AOL Music, AOL Latino, AutoBlog, Patch, StyleList, and more.”
Huffington: “By combining HuffPost with AOL’s network of sites, thriving video initiative, local focus, and international reach, we know we’ll be creating a company that can have an enormous impact, reaching a global audience on every imaginable platform. … Far from changing our editorial approach, our culture, or our mission, this moment will be for HuffPost like stepping off a fast-moving train and onto a supersonic jet. We’re still traveling toward the same destination, with the same people at the wheel, and with the same goals, but we’re now going to get there much, much faster.”
ATD: “For AOL, the deal gives them a site that is very good at generating lots page views and impressions very efficiently–which is the company’s whole thrust these days. – That means lots more ad inventory to sell and an injection of content talent, giving AOL more scale it desperately needs. – The move also obviously gives AOL a much-needed editorial identity and cohesion, which it doesn’t really have. … Five time multiple to the Huffington Post’s $65 million in expected revenue for the coming year, one-eighth of AOL’s market valuation, the offer was accepted quickly.”
Guardian: “The sale to AOL marks a personal triumph for Ariana Huffington, the colourful and controversial co-founder of the site that bore her name, who under the terms of the deal is given a new role as president and editor in chief of a unit to be named Huffington Post Media Group, and includes management of AOL’s sprawling news operations and other media enterprises such as TechCrunch and MapQuest. … Originally a politics blog aimed at Democrats, the Huffington Post branched out into celebrity coverage and turned itself into one of the biggest pieces of real estate in online news media in the US, rapidly overtaking more established media organisations such as the Washington Post by deftly utilising the internet to exploit untapped markets.”
NYT: “The deal will allow AOL to greatly expand its news gathering and original content creation, areas that its chief executive, Tim Armstrong, views as vital to reversing a decade-long decline. … By handing so much control over to Ms. Huffington and making her a public face of the company, AOL, which has been seen as apolitical, risks losing its nonpartisan image. Ms. Huffington said her politics would have no bearing on how she ran the new business. … One of The Huffington Post’s strengths has been creating an online community of readers with tens of millions of people. … The sale means a huge payout for Huffington Post investors and holders of its stock and options, who stand to profit earlier than if the company had waited to grow large enough for an initial public offering. … ‘The reason AOL is acquiring The Huffington Post is because we are absolutely passionate, big believers in the future of the Internet, big believers in the future of content,’ Mr. Armstrong said.”
RWW: “Can the Huffington Post strategy bring in as much or more revenue than that? While eyeballs have come online fast, ad revenues have been much slower to move. That’s in large part because in the old media world, advertisers used to say “half my advertising is wasted, I just don’t know which half that is. So they bought both halves. Online, that’s not the case. Every click and every conversion is countable – so ad buys can be made much more rational. Thus much less media gets sponsored. It’s hard to say how this is all going to play out in the long run. – AOL is making a strong move, though, in spending more than an entire financial quarter’s subscription revenue on one big content shop and its leadership.”
TC: “Arianna Huffington’s genius is to churn out enough SEO crap to bring in the traffic and then to use the resulting advertising revenue – and her personal influence – to employ top class reporters and commentators to drag the quality average back up. And somehow it works. In the past six months journostars like Howard Fineman, Timothy L. O’Brien and Peter Goodman have all been added to the HuffPo’s swelling masthead, and rather than watering down the site’s political voice, it has stayed true to its core beliefs. Such is the benefit of being bank-rolled by a rich liberal who doesn’t give a shit.”
Gerrit Eicker
Relationship Business
Donato: Social commerce will have its biggest impact with naturally relationship businesses: the locals; http://eicker.at/28
Google: “‘Where am I?’ and ‘What’s around me?’ are two questions that cartographers, and Google Maps, strive to answer. … And now, Google Maps for Android enables you to figure out where you are and see where you might want to go when you’re indoors. … When you’re inside an airport, shopping mall or retail store, a common way to figure out where you are is to look for a freestanding map directory or ask an employee for help. Starting today, with the release of Google Maps 6.0 for Android, that directory is brought to the palm of your hands, helping you determine where you are, what floor you’re on, and where to go indoors. … Detailed floor plans automatically appear when you’re viewing the map and zoomed in on a building where indoor map data is available. … We’ve initially partnered with some of the largest retailers, airports and transit stations in the U.S. and Japan…”
SEL: “Google is essentially using the same techniques (WiFi and cell tower triangulation) to locate people indoors that it uses outside. Outside GPS is also available, but it doesn’t work inside buildings. Google has apparently made some modifications of its approach to render interior location very precisely but it’s not using sensors or any new technology. … During my call with Google I started spinning out various scenarios for these maps going forward: product inventory information, integration with interior photography, ads and deals and so on. Of course Google wouldn’t say anything about any of that.”
TC: “The initial version of the indoors maps is missing a couple of obvious features. For one, search doesn’t yet work with it – so while you’ll be able to scroll around a map to find a restroom or the shoe department, you can’t just start typing. Likewise, there aren’t any turn-by-turn directions (which may sound silly, but would actually be very useful in, say, a large train station or airport). These seem like logical candidates for future releases, though. … Today’s launch includes participation from many major airports, as well as some big-name retailers like IKEA (which has mapped out all of its stores) and The Home Depot. Of course, Google can’t work directly with each and every indoor venue, so it’s also launching a self-serve tool that will allow store owners to upload floor plans and/or blueprints of their venues. The tool also includes a feature that will help map GPS coordinates to interior of the store.”
RWW: “This is a key move for Google’s mobile business, which up until now could only take you to the front door of the place for which you were searching. Google Maps on the desktop recently got 3D photo tours of small locations, an extension of Street View, but this is a bigger step. When Google Maps goes inside, Google can take you all the way from searching for something to holding it in your hand, advertising and data-gathering all the way. … Interestingly, Bing Maps got interior mapping on its mobile Web version this August, but it didn’t make much of a splash.”