CRM as a Collaboration Service
When does CRM become a collaboration service? Collaboration from the first point of communication; http://j.mp/9Lsl9H
When does CRM become a collaboration service? Collaboration from the first point of communication; http://j.mp/9Lsl9H
Social collaboration update: PBworks (formerly PBWiki) adds profiles, micro-blogging, eMail uploads; http://j.mp/lHzMP