Google Plus Pseudonyms? Not yet!
Google Plus updates its real name policy: allows nicknames if they are ‘established‘; http://eicker.at/GooglePlusPseudonyms
Google Plus updates its real name policy: allows nicknames if they are ‘established‘; http://eicker.at/GooglePlusPseudonyms
#MyNameIsMe: We want people to be able to identify themselves as they wish; http://eicker.at/MyNameIsMe #PlusGate
Google Plus likes to escape its homemade identity crisis, but #PlusGate keeps trending; http://eicker.at/PlusGate
Horowitz: “Last night, Robert Scoble shared some information based on his conversation with Vic Gundotra. That post went a long way toward clearing the air, and we want to thank many of you for your feedback and support. … We’ve noticed that many violations of the Google+ common name policy were in fact well-intentioned and inadvertent and for these users our process can be frustrating and disappointing. So we’re currently making a number of improvements to this process – specifically regarding how we notify these users that they’re not in compliance with Google+ policies and how we communicate the remedies available to them. … Second, we’re looking at ways to improve the signup process to reduce the likelihood that users get themselves into a state that will later result in review. … We’ll keep working to get better, and we appreciate the feedback – and the passion – that Google+ has generated.”
Winer: “There’s a very simple business reason why Google cares if they have your real name. It means it’s possible to cross-relate your account with your buying behavior with their partners, who might be banks, retailers, supermarkets, hospitals, airlines. To connect with your use of cell phones that might be running their mobile operating system. To provide identity in a commerce-ready way. And to give them information about what you do on the Internet, without obfuscation of pseudonyms.”
Wired: “After a steady stream of angry blog posts and heated debate among its own users over the value of pseudonymity on the web, Google announced Monday that it was revising its ‘real name’ policy, at least for display, on Google+. … Google’s response aims to try to make social identification nearly as nuanced and granular as its approach to sharing content has been. Users can already add nicknames to their profile, as well as ‘other names’… Let’s be clear, though: All of these changes affect only the public display of identity to other users and the open web. Google itself still wants your full identity, or at least as much identity information as possible. Other users may only get partial glimpses at your multiple and overlapping identities, as well as the information you share. Google gets everything. … Under the banner of increased privacy and user control, it solicits information from you that, were it viewable by everyone in your networks, you would most likely keep to yourself. – Well, now we’ve given you almost everything, Google. Please don’t be evil.”
EFF: “A new debate around pseudonymity on online platforms has arisen as a result of the identification policy of Google+, which requires users to identify by ‘the name your friends, family, or co-workers usually call you’. This policy is similar to that of Facebook’s which requires users to ‘provide their real names and information.’ Google’s policy has in a few short weeks attracted significant attention both within the community and outside of it, sparking debate as to whether a social platform should place limits on identity. … It is well within the rights of any company – Google, Facebook, or otherwise – to create policies as they see fit for their services. But it is shortsighted for these companies to suggest that ‘real name’ policies create greater potential for civility, when they only do so at the expense of diversity and free expression. Indeed, a shift toward crafting policies requiring ‘real’ names will have a chilling effect on online free expression.”
Hinckley: “This whole persona/pseudonym argument may seem like a tempest in a teapot, but the fact is, the forum for public discourse is no longer the town hall, or newspaper, or fliers on the street. It is here on the Internet, and it is happening in communities like this, hosted by private sector companies. Freedom of speech is not guaranteed in these places. As Lawrence Lessig once said, ‘the code is the law.’ The code that Google applies, the rules they set up now in the software, are going to influence our right to speak out now and in the future. It is imperative that we impress upon Google the importance of providing users with the same rights (and responsibilities) as exist in the society that nurtured Google and brought about its success. … Behind every pseudonym is a real person. Deny the pseudonym and you deny the person.”
WSJ: “Actually, compared with Google’s other recent forays into the world of social media, Google+ has done pretty well. It took Buzz and Wave just a few hours before they began to be overwhelmed with bad publicity. It has taken a month for the knives to come out for Google+.”
TC: “Google Minus – Each of the past three weeks, we’ve been seeing less and less traffic referred. And that’s with the overall network supposedly growing. – Part of that may be Google’s own fault. They really screwed up the brand situation. They even gutted one of our employees who just wanted to share content. – It would be hard to overstate just how important this second phase of Google+ is for Google. While they’re not a small startup limited by resources and money, they still only get one chance to make a first impression. In the first two weeks, that impression was very good. In the last two, not as good.“
NWW: “Google continues to suspend pseudonymous Profile accounts that are not real names, judging from today’s suspension of ‘Botgirl Questi‘, the avatar name of a well-known SL blogger. In real life, Botgirl is David Elfanbaum, co-founder of a high tech consultancy called Asynchrony Solutions. … ‘Out of 50,000 people who may be familiar with me, 95% know me as Botgirl Questi. So theoretically under their existing policy, it should be my real life account that got suspended.’ (Google’s rules state the profile name should be one ‘that you commonly go by in daily life.’) Also, Elfanbaum adds, ‘I’m in solidarity with the majority of those with avatar identities who have not linked with real life.‘”
Botgirl Questi: “My new site aggregating #plusgate #nymwars posts and articles. Please /cc me on new links that I should add.“
Guardian: “Google+ pseudonym wars escalate – is it the new being ‘banned from the ranch’? – The list of blocked users is what is now being referred to as the NymWars extends to some fairly influential users. Most embarrassingly for Google, the latest is Blake Ross, co-founder of Firefox, who was inexplicably blocked from the service on Wednesday night. He trumps even William Shatner. … It’s risky for Google to take what feels like a hardline approach, for two reasons. Firstly, many of the users it is now penalising for using online monikers are valuable, influential early adopters – and Google really needs them to be on side. Secondly, given the battle for this space, and how Google+ needs to prove itself by getting to a critical mass of people as quickly as possible, it can’t afford to lose momentum.”
The Atlantic: “The kind of naming policy that Facebook and Google Plus have is actually a radical departure from the way identity and speech interact in the real world. They attach identity more strongly to every act of online speech than almost any real world situation does. … [I]n real life, we expect very few statements to be public, persistent, and attached to your real identity. Basically, only people talking on television or to the media can expect such treatment. And even then, the vast majority of their statements don’t become part of the searchable Internet. … [P]seudonyms allow statements to be public and persistent, but not attached to one’s real identity. – I can understand why Google and Facebook don’t want this to happen. It’s bad for their marketing teams. … They are creating tighter links between people’s behavior and their identities than has previously existed in the modern world.”
BB: “+Soulja Boy, +T-Pain, and other pop celebrities won’t have a problem using Google+ with their stage names, but internet-eccentrics who’ve been known in the world by non-normal names for years can’t get a break – in some cases, even when those ‘weird’ names are in fact their legal names. Tim Carmody of Wired has the latest on Google+ nymwars. Yes, it’s still in beta, but boy oh boy do they seem determined to screw this pooch.”
Gizmodo: “Google’s Real Names Policy is Evil – Google’s horrible new policy on using real names in Google+ effectively means that the service is now a danger to real people. You have to ask yourself why a company that pledged to not be evil would do this. … Forget social networking, the big goldmine of the future is online identity verification. This could be Google prioritizing getting ahead in that race over its users’ preferences and safety. – In other words, it’s Google putting money and greed over humanity. It’s Google being evil. … The easy answer, of course, is simply to not use Google+. And I’m quite sure some people will posit that as a solution. But there are two reasons that’s not the answer. – First, Google is too big and too important. … Second, and this is related to the first, is that Google+ is a community. And we as a society we have a duty to work to make our communities free and open.”
RWW: “Google’s Joseph Smarr refers us to this video interview (at 9:30) he did with Alex Howard, where among other things he offers the following explanation. (Thanks to Carolyn Martin for the transcription.) – ‘It’s not just enough to offer the ability to post under a pseudonymous identifier. If you’re going to make the commitment that we’re not going to out your real identity, that actually takes a lot of work, right? Especially if you’re using your real account to log in, and then posting under a pseudonym. And so we feel a real responsibility that if we’re gonna make the claim to people, ‘it’s safe, you’re not gonna get outed’, that we really think through the architecture end to end and make sure that there aren’t any loopholes or gotchas where all of a sudden you get outed. And that’s actually a hard thing to do in software. And so, I think that’s [ ] an angle people often miss … we don’t want to do it wrong so we’d rather wait until we get it right.’ – Does that sound like Google might change this policy in the future? I’ve followed up with Smarr to ask for more details.“
AdAge: [Google attempts] to create a liquid market for the data used to target display advertising; http://eicker.at/GoogleDDP
The EU E-Privacy Directive and cookies: making companies less competitive or more transparent? http://eicker.at/PrivacyCookies
BBC: “From 25 May, European laws dictate that ‘explicit consent’ must be gathered from web users who are being tracked via text files called ‘cookies’. … The changes are demanded by the European e-Privacy directive which comes into force in the UK in late May. – The section of the directive dealing with cookies was drawn up in an attempt to protect privacy and, in particular, limit how much use could be made of behavioural advertising. – This form of marketing involves people being tracked across websites, with their behaviour used to create a profile that dictates the type of adverts they see. … The exact steps that businesses have to go through to comply with the law and gain consent from customers and users are being drawn up by the Department for Culture, Media and Sport (DCMS).”
TC: “As if European startups weren’t already at a notional disadvantage in addressing smaller markets, having access to less venture capital and being geographically spread out, a new EU-wide law proposes to hobble its innovation companies by slapping big privacy warning signs all over their sites. … Although businesses are being urged to work out how they gain ‘consent’ from users, this is bound to cause consternation. … Nick Halstead, CEO of Tweetmeme and new startup DataSift told me: ‘It clearly makes UK companies less competitive because sites we build will need to be plastered with warnings – and our competitors will not.‘
GigaOM: “It’s not a law. The EU is saying member states should enact their own legislation in this area to harmonize with each other, but each country gets to apply it in its own way. Britain’s government will have no impact on the French; the Spanish solution may be very different from the Italian, and so forth. – It doesn’t make opt-in compulsory yet. Because of the system, directives take a long time to become enforceable laws. So while the directive might come into force on May 25, it’s not going to be resulting in court cases for years. – It doesn’t ban cookies. It just asks that those sites which use cookies to track user behavior off site – usually to serve targeted ads – tell users that they’re doing so. Login cookies and shopping carts would be exempt. It’s not aimed at making businesses less competitive. It’s aimed at making them more transparent.”
TNW: “Even if it doesn’t drive startups or their users elsewhere, it’s still sure to be annoying. I’ve had my current computer for three months and I already have 5000 cookies stored on it. Even if only a fraction of those are from European sites, the idea of approving hundreds of ‘explicit permissions’ per month is daunting.”
pC: “In any case, the member countries of the European Union have substantial leeway in how they implement the rule and work it into their national legal systems. Member countries have until May 25 to do that, but it’s not unusual for them to be late. – While U.S. regulators have also begun considering beefing-up online privacy, including various ‘Do Not Track’ measures, no politician stateside has gone as far as the UK Information Commissioner went by suggesting that an explicit opt-in for standard HTTP cookies should be required.”
Heise: “Die Bundesregierung will die neuen Leitlinien zur Handhabung von Cookies und weiterer ‘Schnüffel-Software’ nicht so bald umsetzen. … Ein Sprecher des Bundesdatenschutzbeauftragten Peter Schaar erklärte gegenüber heise online, dass seine Behörde im Gegensatz zur Bundesregierung einen Umsetzungsbedarf sehe. So sei ins Telemediengesetz eine Ergänzung einzufügen, dass Cookies nur dann gesetzt werden dürften, wenn eine Einwilligung des Nutzer erfolge. … Man setze nun darauf, dass eine solche Bestimmung im parlamentarischen Beratungsverfahren der Reform der TK-Regeln noch eingeführt werde.”
The EU cookie controversy has been an issue ever since e-Privacy Directive was amended in November 2009. At the cippguide.org, we take a look at privacy issues worldwide. We also help prepare candidates for the CIPP certification. Check out our blog post that discusses the EU e-Privacy Directive and the development of the cookie problem.
The interest graph: spanning serendipity vs. search, personalised vs. popular information/news; http://eicker.at/InterestGraph
Parrish, marketing/privacy: We are trying to solve problems that we have not clearly defined; http://eicker.at/MarketingPrivacy
Valeski: Read the terms of service for social media services before you complain about privacy; http://eicker.at/DataMarkets
The impact of WikiLeaks? Duty to basically reconsider and agree on informational self-determination; http://eicker.at/WikiLeaks
WikiLeaks: “…is a not-for-profit media organisation. Our goal is to bring important news and information to the public. We provide an innovative, secure and anonymous way for sources to leak information to our journalists (our electronic drop box). One of our most important activities is to publish original source material alongside our news stories so readers and historians alike can see evidence of the truth. We are a young organisation that has grown very quickly, relying on a network of dedicated volunteers around the globe. … WikiLeaks has combined high-end security technologies with journalism and ethical principles. Like other media outlets conducting investigative journalism, we accept (but do not solicit) anonymous sources of information. Unlike other outlets, we provide a high security anonymous drop box fortified by cutting-edge cryptographic information technologies. This provides maximum protection to our sources. We are fearless in our efforts to get the unvarnished truth out to the public. When information comes in, our journalists analyse the material, verify it and write a news piece about it describing its significance to society. We then publish both the news story and the original material in order to enable readers to analyse the story in the context of the original source material themselves.”
Wikipedia: “The term informational self-determination was first used in the context of a German constitutional ruling relating to personal information collected during the 1983 census. – In that occasion, the German Federal Constitutional Court ruled that: ‘[…] in the context of modern data processing, the protection of the individual against unlimited collection, storage, use and disclosure of his/her personal data is encompassed by the general personal rights of the [German Constitution]. This basic right warrants in this respect the capacity of the individual to determine in principle the disclosure and use of his/her personal data. Limitations to this informational self-determination are allowed only in case of overriding public interest.‘ – Informational self-determination is often considered similar to the right to privacy but has unique characteristics that distinguish it from the ‘Right to privacy’ in the United States tradition. Informational self-determination reflects Westin’s description of privacy: ‘The right of the individual to decide what information about himself should be communicated to others and under what circumstances‘ (Westin, 1970). In contrast, the ‘Right to privacy’ in the United States legal tradition is commonly considered to originate in Warren andBrandeis’ article, which focuses on the right to ‘solitude’ (i.e., being ‘left alone’) and in the Constitution’s Fourth Amendment, which protects persons and their belongings from warrantless search.”
Democracy Now: “Goodman: ‘…not all transparency advocates support what WikiLeaks is doing. Today we’ll host a debate. Steven Aftergood is one of the most prominent critics of WikiLeaks and one of the most prominent transparency advocates. … We’re also joined by Glenn Greenwald. He’s a constitutional law attorney and political and legal blogger for Salon.com who’s supportive of WikiLeaks.’ … Aftergood: ‘I’m all for the exposure of corruption, including classified corruption. And to the extent that WikiLeaks has done that, I support its actions. The problem is, it has done a lot more than that, much of which is problematic. It has invaded personal privacy. It has published libelous material. It has violated intellectual property rights. And above all, it has launched a sweeping attack not simply on corruption, but on secrecy itself. And I think that’s both a strategic and a tactical error. It’s a strategic error because some secrecy is perfectly legitimate and desirable. It’s a tactical error because it has unleashed a furious response from the U.S. government and other governments that I fear is likely to harm the interests of a lot of other people besides WikiLeaks who are concerned with open government.’ … Greenwald: ‘If you look at the overall record of WikiLeaks – and let me just stipulate right upfront that WikiLeaks is a four-year-old organization, four years old. They’re operating completely unchartered territory. Have they made some mistakes and taken some missteps? Absolutely. They’re an imperfect organization. But on the whole, the amount of corruption and injustice in the world that WikiLeaks is exposing… I criticize them, for instance, for exercising insufficient care in redacting the names of various Afghan citizens who cooperated with the United States military. They accepted responsibility for that, and in subsequent releases, including in the Iraq document disclosures, they were very careful about redacting those names.'”
Reporters Without Borders: “Wikileaks has in the past played a useful role by making information available to the US and international public that exposed serious violations of human rights and civil liberties which the Bush administration committed in the name of its war against terror. … But revealing the identity of hundreds of people who collaborated with the coalition in Afghanistan is highly dangerous. It would not be hard for the Taliban and other armed groups to use these documents to draw up a list of people for targeting in deadly revenge attacks. … Nonetheless, indiscriminately publishing 92,000 classified reports reflects a real problem of methodology and, therefore, of credibility. Journalistic work involves the selection of information. The argument with which you defend yourself, namely that Wikileaks is not made up of journalists, is not convincing. Wikileaks is an information outlet and, as such, is subject to the same rules of publishing responsibility as any other media. … Wikileaks must provide a more detailed explanation of its actions and must not repeat the same mistake. This will mean a new departure and new methods.”
Reporters Without Borders: “…condemns the blocking, cyber-attacks and political pressure being directed at cablegate.wikileaks.org, the website dedicated to the US diplomatic cables. The organization is also concerned by some of the extreme comments made by American authorities concerning WikiLeaks and its founder Julian Assange. … We stress that any restriction on the freedom to disseminate this body of documents will affect the entire press, which has given detailed coverage to the information made available by WikiLeaks, with five leading international newspapers actively cooperating in preparing it for publication. – Reporters Without Borders would also like to stress that it has always defended online freedom and the principle of ‘Net neutrality,’ according to which Internet Service Providers and hosting companies should play no role in choosing the content that is placed online.”
Preston/Guardian: “Be clear, right from the start. Any editor presented with a quarter of a million US State Department documents on a WikiLeaks plate has a duty to sift, check – and publish. Newspapers exist to get news into print, not shilly-shally around as pompous (and, alas, often American) champions of the public’s right not to know too much. And if, thus far, the most unexpected story of the lot is Washington’s inability to keep its diplomatic traffic secret, that’s a public service, too. … At which point – casting aside assorted bits of legislation, editing codes and sheaves of moral guidance – a more basic test applies. Do you, printing the WikiLeaks bumper bundle, feel queasy or certain you’re trying to do the right thing? How would you feel if you didn’t print them? And, equally, would you feel chastened, angry, maybe ashamed, if your telephone hacking exploits were laid out to the full by Private Eye?” (Guardian’s WikiLeaks-coverage)
Gerrit Eicker 07:47 on 24. January 2012 Permalink |
Horowitz, Google: “Since launch we’ve listened closely to community feedback on our names policy, as well as reviewed our own data regarding signup completion. The vast majority of users sail through our signup process – in fact, only about 0.1% submit name appeals. … Today we’re pleased to be launching features that will address and remedy the majority of these issues. To be clear – our work here isn’t done, but I’m really pleased to be shipping a milestone on our journey. … Over the next week, we’ll be adding support for alternate names – be they nicknames, maiden names, or names in another script – alongside your common name. This name will show up on your Google+ profile and in the hovercards which appear over your name. … On Google+, we try to flag names which don’t represent individuals, such as businesses or abstract ideas which should be +Pages. Sometimes we get this wrong, so starting today we’re updating our policies and processes to broaden support for established pseudonyms, from +trenchcoat to +Madonna. – If we flag the name you intend to use, you can provide us with information to help confirm your established identity.”
Google: “Your name and Google+ Profiles – Google+ makes connecting with people on the web more like connecting with people in the real world. Because of this, it’s important to use your common name so that the people you want to connect with can find you. Your common name is the name your friends, family or coworkers usually call you. For example, if your legal name is Charles Jones Jr. but you normally use Chuck Jones or Junior Jones, any of these would be acceptable. – If you are unable to complete the Google+ sign-up flow, or if your profile is or could be suspended for a name-related issue, review our guidelines below. If your profile name was already saved, and we find your name doesn’t adhere to our Names Policy, you will have a four day grace period to change your name or appeal our finding before we take further action. … If you’ve followed these guidelines but your name still isn’t being accepted by our system, please follow the on-screen instructions to submit your name for review. You can provide us with several different types of information to help confirm your established identity. These could include: Scanned official documentation, such as a driver’s license – Proof of an established identity online with a significant following – References to an established identity offline in print media, news articles, etc. – We’ll review the appeal and typically get back to you within a few days. We may also ask for further information, such as proof that you control a website you reference.”
RWW: “Google’s initial handling of pseudonyms on Google+ was draconian. Critics argued that a real-names policy endangers politically active users, and that it’s not even how real peoples’ identities work. In response, Google’s Vic Gundotra said in October that Google+ pseudonym support was coming. Today’s addition of ‘alternate names’ at least allows users to display an identity of their choice, but Google will still actively patrol the network to establish users’ identities. … Kevin Marks has captured Google engineer Yonatan Zunger’s explanation of the policy, making clear that Google only cares that the names on Google+ sound real. According to Zunger, Google doesn’t care whether you use your own name, only that it looks like a name to Google’s algorithm. Short online handles are not allowed.”
VB: “However, Google+ accounts are increasingly being linked to other Google web product accounts, from Gmail to Blogger. Someday soon, Google+ accounts will likely be linked to products like Google Checkout, where only a ‘real world’ identity will do. As Horowitz mentioned in a recent long interview with VentureBeat, Google is well aware of the complexities and challenges of managing multiple personas and identities online, and the company is thinking carefully about how to let each one of us be who we are, whatever that means for us, on Google’s Internet. – Saying that there are three ways to use any web product, unidentified, identified or pseudonymous, Horowitz told us last year, ‘Certainly, some products like Google search will support ‘incognito’ mode… (but) something like Google Checkout is the highest bar, where financial processes are involved. And there’s a spectrum in between. Some products make sense to support in multiple modes, and it’s sort of a product-by-product decision.‘”
TC: “Moving forward, Google says that when the Google+ team flags a user name, people can appeal the decision by showing that it’s an ‘established identity,’ either offline or online – though if it’s an online identity, it needs to have ‘a meaningful following.’ – In discussing the issue, Horowitz says that only 0.1 percent of users submit name appeals. Of those users, 60 percent want to add nicknames, 20 percent are businesses that accidentally created a personal Profile rather than a company Page, and 20 percent are people who would prefer to use pseudonyms. To address nicknames, Google+ is adding support for alternate names that display alongside your legal name.”
ZDNet: “Pseudonyms on Google Plus? Wrong. – Google Plus is now only supporting ‘nicknames’ and names in another script in addition to the ‘real name’ users are require to register with the service. – Users’ birth names (or names on ID) are still rooted to the account and displayed with the added name. – The change they made on this explosive issue is minor. The implementation makes it clear that this is ‘nickname’ support and not true pseudonym support. – Clarification: The very limited pseudonym option to be offered in Plus is not tied to a user’s ‘real name’ only if the user signs up for a new account using a pseudonym (and the ‘nym is considered ‘established’ and gets approved by Google’s hazy ‘appeal’ process – or you are famous, like Horowitz’s example, Madonna). … A pseudonym is a different name that is used in place of someone’s real name, for a wide variety of legitimate reasons. … Google Plus and its truly problematic pseudonym policy encompasses issues of online harassment, personal safety, political speech, sexual minorities, women and gender identity, privacy, the collection and use of personal information by corporations, identity verification, and online deception. – So if you left Google Plus because you couldn’t safely use a pseudonym – don’t come back just yet.“