BDA vs. SaaS
TC: The rise of big data apps and the fall of #SaaS; http://j.mp/IQXU09 #BDA #BigData http://eicker.at/BigData
Tagged: SaaS Toggle Comment Threads | Keyboard Shortcuts
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Gerrit Eicker
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Gerrit Eicker
Account Chooser
OpenID Foundation goes Account Chooser: an open standard for the next generation of web sign in; http://eicker.at/AccountChooser
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Gerrit Eicker
IaaS, PaaS, SaaS
Cloud computing gains mainstream attention, but what exactly do IaaS, PaaS, SaaS mean? http://eicker.at/AsAService
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Gerrit Eicker
Cloud, Mobile, Social Networking
IDC: Cloud services, mobile computing, (enterprise) social networking will become early mainstream in 2011; http://eicker.at/1u
Gerrit Eicker
Facebook Groups for Enterprises?
Zuckerberg: Not today, [Facebook Groups] is not designed to be an enterprise product. So, what about tomorrow? http://eicker.at/x
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Gerrit Eicker
RWW: “Mark Zuckerberg, interviewed on the subject of Facebook Groups, told GigOm’s Liz Gannes ‘Yeah, well maybe this will replace Socialcast! [laughs] Not today, this isn’t designed to be an enterprise product.’ … ‘Facebook Groups actually strengthens the case for Yammer,’ says Yammer CEO David Sacks. He points out that if organizations don’t adopt their own enterprise social networking systems ‘Your employees may start using a public platform that you have no control over.‘ He encourages to organizations to formulate an internal social networking policy and set aside funds to purchase enterprise social networking software. … All enterprise SaaS solutions involve putting intellectual property on someone else’s servers, but Facebook will need an enterprise friendly TOS before this behavior is actively condoned by corporate users. … Then there’s that qualifier ‘yet’ in Zuckerberg’s statement. Someday, with tighter, more integrated access controls and an enterprise friendly TOS, Facebook might give enterprise collaboration companies something to lose sleep over.”
Rodriguez, Clearvale: “On the low-end, Facebook Groups is likely to put pressure on vendors that provide simple collaboration tools – for example, 37Signals, Ning, and Google. We’ll have to see how much pressure – some of these tools are quite popular and quite good. But on the higher end of the market – the part of the market that sells to the enterprise – the disruption is likely to be more subtle. The enterprise will require a whole lot more functionality, and more in the way of privacy and security. But Facebook Groups could help evangelize the new architectural requirements for business collaboration. It wouldn’t be the first time that Facebook taught the business community something about collaboration – think of all the Enterprise 2.0 vendors who cannot resist telling customers that they are a ‘Facebook for the enterprise’? But the new lesson from Facebook – obvious to some, but not yet clear to many – is that collaboration with people outside your company needs to be in the cloud – how else would you be able to freely connect and collaborate with them?”
Cannell, Gartner: “For me, the biggest reason Facebook is exciting (from an enterprise perspective) is because it is establishing a new widely recognizable online interaction pattern (consisting of streams of status messages and activity notifications). Enterprise collaboration products that have been providing group-focused workspaces for many years are being refitted to tap into the broad familiarity of Facebook. If they can provide something that behaves like Facebook then people will be more comfortable using it and will more easily recognize its benefits. The rebranding of enterprise wikis as enterprise social software is just one example of where this is happening. If Facebook Groups succeeds then expect enterprise products to soon follow by providing similar experiences. – Personally, I would love to see Facebook Groups succeed. Not for the sake of Facebook, but for the sake of enterprises trying to use their intranets for something like Facebook.”
Gerrit Eicker
Sign-ins via Janrain Engage (RPX)
Janrain Engage (RPX) lets website visitors sign-in with social media accounts, publishes usage stats; http://j.mp/9SQ05E
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Gerrit Eicker
Janrain: “How people prefer to sign-in to sites on the Web: 38% Google, 24% Facebook, 14% Yahoo, 5% Twitter, 5% Windows Live, 14% Other. … Overall relative popularity of each network has held steady during the past quarter. Google remains the most preferred network with nearly 40% share. Facebook continues to be a popular option, and Yahoo!’s share has grown slightly since April, with 14% preferring a Yahoo! account to sign-in. While Twitter’s popularity in the social web ecosystem continues to rise, it still remains the 4th most popular network for sign-in across our customers’ websites. … The story is different with media companies. On news media sites, Yahoo! is the leading choice for sign-in with 34% share. As a content-focused network, Yahoo! users proactively seek out news and timely content across the web, making it no surprise that the network performs well in this industry segment. Facebook and Google also maintain strong presences on news media sites. … For magazine publishers, Facebook comprises 57% share of all logins. Many magazine publishers focus on lifestyle and interests, a natural pairing with Facebook users who like to share their interests with friends. … A look across Europe shows that Facebook is the most popular network for sign-in, followed by Google and Twitter: 39% Facebook, 26% Google, 12% Twitter, 8% Windows Live, 7% Yahoo, 6% Hyves, 2% Other. … Preferred social networks for sharing: 53% Facebook, 37% Twitter, 8% Yahoo, 7% MySpace.“
Gerrit Eicker
Projecturf
Use Projecturf to manage projects and teams efficiently, and virtually from anywhere; http://j.mp/90qjUN
Gerrit Eicker
Formspring
Web forms processing? Formspring offers a nifty service but its social side project needs a makeover; http://j.mp/7POZhX
Gerrit Eicker
Recurly
Online subscriptions handling, recurring billing, up/downgrades, receipts, from end-to-end: Recurly; http://j.mp/2ecuyQ
Gerrit Eicker
Salesforce: Service Cloud 2
Salesforce launched Service Cloud 2: additional functionality with Knowledge, Answers, and to Twitter; http://j.mp/SWa5L
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Gerrit Eicker
Salesforce: “The Service Cloud has been helping more than 8,000 companies deliver stellar customer service. Helping them run more efficient contact centers, connect with customers online, and even join the conversation in social communities. And today, their agents got a lot smarter. Now, they have a new way of joining the conversation online. And their customers have a new way to solve their service issues in the cloud, in real time. – The next chapter in the customer service revolution kicks off with three exciting new products from salesforce.com: Salesforce Knowledge, Salesforce Answers, and Salesforce for Twitter. … Now, Salesforce for Twitter can help companies join the conversation. Monitor what customers are saying and find those that need help. Let customers create service cases with just a ‘tweet.’ And even share knowledge with anyone in the Twitter community.”
TC: “Leveraging the cloud when it comes to customer service is a powerful way of integrating the social web with the enterprise space, as we’ve written in the past. Salesforce.com and Benioff have been at the helm of this movement and today’s upgrade to the Service Cloud represents the company’s continued innovative strategies that seem to deliver real value to enterprise customers. … Salesforce currently has fairly big-name customers who are using the service cloud, including Starbucks, Comcast and Dell. But Salesforce isn’t forgetting about the little guy; the company recently launched a lightweight contact manager targeted towards small businesses.”
Mashable: “With Service Cloud 2, it’s clear that Salesforce.com is serious about being a robust, evolving and agile player in the ever-growing SAAS space. The social media features Salesforce.com is integrating into its solutions look top-notch. The fact that these solutions can be integrated into existing systems just makes it that much more attractive.”
OpenID: “The OpenID Foundation is launching its third OpenID Summits for 2011. … This OpenID summit gives web site developers and technologists a closer look at the OpenID Connect protocol, its use cases and adoption plans by leading companies. We will introduce ‘Account Chooser’ its implementation and user experience and provide interop testing and feedback for next generation OpenID adoption. – Please join us on Monday, September 12, 2011 from 12:00 Noon until 5:00pm PDT and Tuesday, September 13, 2011 from 10:00am to 5:00pm PDT.”
Account Chooser: “[is an] open standard and user interface guidelines for the next generation of web sign in. – If a user has been logging into a website for a long time with a password, then the account chooser experience makes it easy for the website to upgrade them to use an identity provider. … The use of identity providers not only makes it easier for people to use websites, but also makes their accounts more secure. With traditional websites, people tend to reuse password across sites. If hackers are able to compromise even a single website, they can then use that password to break into the person’s accounts on other websites. Unless a user’s password is extremely complex, there are unfortunately very simple techniques, such as dictionary attacks, that hackers can use to identity a person’s password on almost any small to medium website. Fortunately identity providers can be certified to confirm they offer protection against those types of techniques.”
Google: “In July 2011 Google started allowing limited access to a new layer on top of our login box using an industry approach called an Account Chooser. Our goal is to gather feedback to decide whether to roll this out to all users, and what modifications to make to the design.”
TC: “Essentially, Account Chooser appears to be a way for website owners and publishers to alter their traditional username/password-based login systems to one that supports multiple identity providers. – Such a system would also allow people to easily switch between accounts. – For a website owner or publisher, the system could increase sign-up and login rates, as well as reduce costs from hijacked accounts and users who have trouble logging into their account for whatever reason. To deploy Account Chooser, they can use a SaaS vendor such as the Google Identity Toolkit and Janrain Login Helper – or simply build their own.”
TR: “Ein neuer Dienst, der unter anderem von Google unterstützt wird, soll beim Nutzeraccount-Management im Web endlich den Durchbruch bringen. … Account Chooser, ein neuer Dienst der OpenID Foundation, der unter anderem Google, Facebook, Microsoft und Yahoo angehören, ist der jüngste Versuch, das Anmeldeproblem zu lösen. Dabei kann der Nutzer einen Account auswählen, mit dem er sich künftig identifizieren will – mit dem Log-in von Google Mail oder Facebook, beispielsweise. Damit lassen sich dann zahlreiche weitere Internet-Angebote nutzen. … Die Technik wurde von Eric Sachs entwickelt, einem Projektmanager bei Google, der im Verwaltungsrat der OpenID Foundation sitzt. Google unterstützt das Projekt und unterhält den Code auf seinen Servern. Account Chooser unterscheidet sich deutlich von früheren Ansätzen – darunter auch von der ursprünglichen Methodik der OpenID-Foundation selbst, deren Technik sich inzwischen als zu kompliziert erwiesen hatte.”