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  • Gerrit Eicker 09:26 on 24. February 2012 Permalink
    Tags: , , , , , , , , , , , , , , , , , , , Nutzungsdauer, Nutzungsintensität, , , , , , , , , , Social Media Business, , , Sozialer Netzwerkdienst, , , , ,   

    Soziale Netzwerkdienste 

    Reicht Facebook? Ist Twitter ein Muss? Brauche ich Google Plus? Was ist Diaspora? http://eicker.at/SozialeNetzwerkdienste

    (More …)

     
  • Gerrit Eicker 09:14 on 25. January 2012 Permalink
    Tags: , , , , , , , , , , , , , , HubSpot, , , , , , , Nimble, , , , , , , , Social Media Business, , , , , , , , ,   

    Nimble 

    Turn your social communities into customers: Nimble social CRM platform for unified communications; http://eicker.at/Nimble

     
    • Gerrit Eicker 09:14 on 25. January 2012 Permalink | Reply

      Nimble: “Today, business has changed. With the advent of social media, email, IM, text messages and more, businesses are overwhelmed by the myriad applications needed to listen to and engage with their customers. The question is no longer how to stay connected – but how to efficiently and cost-effectively build business relationships given multiple communication channels. From that new need sprang Jon Ferrara’s latest innovation: Nimble. … After two years of development and thousands of real world users, Nimble has emerged as the next evolution in relationship management – the only web-based solution that brings together all of your contacts, calendar, communications and collaborations in one simple, free platform. – Nimble’s core benefit lies in its ability to unify email, calendar activities and the most popular social channels (LinkedIn, Facebook and Twitter), and automatically link this functionality to business contacts. Instead of jumping from application to application, small businesses now have one solution that can help them find individuals relevant to their business – no matter where they are on the Web – listen and engage with those individuals in any number of ways, and build relationships that can lead to opportunity.”

      Nimble: “View core contact information, and all activities, emails, notes, and social conversations related to that contact, in one clean and simple screen. – Nimble will automatically identify contact’s social profiles on Facebook, LinkedIn, and Twitter so that you and your team can easily connect, listen, and engage with your most important business associates. – With Nimble, you can send messages, add tasks and events, edit or download the contact profile…right from the contact’s profile window. … Listen to all of the relevant conversations happening in your social networks. Connect with your community from one unified inbox. – Listen to all of the relevant conversations happening in your social networks. – Nimble’s message screen gives you plenty of options for engaging contacts. Quickly create tasks, schedule events, or reply to messages using the most popular social platforms. … Create and delegate tasks to team members with ease. See who assigned the task, or keep track of team member tasks by viewing their calendars and to do lists. … Nimble unifies your social streams and conversations from Facebook, LinkedIn and Twitter. Now you don’t have to go to three different places to listen, engage, and build trusting relationships. … Extend the power of Nimble with these great products from our Integration Partners. Offering lead capture and analytics, email marketing support and more, Nimble’s add-ons give your business even more ways to close the marketing and sales loop: MailChimp, Wufoo, HubSpot

      TC: “Jon Ferrara thinks Salesforce is doing it wrong when it comes to social. The founder of Goldmine, a CRM company he sold for $100 million nearly a decade ago, is attacking the market a different way with his latest startup, Nimble. ‘We are effectively Salesforce but social,’ he says, taking a jab at what is now the 800-pound gorilla. – Salesforce would counter that it has Chatter and Radian6, but punching up is always a good way to get noticed (just ask Marc Benioff, who became a billionaire tussling with Microsoft and Oracle). … Nimble isn’t going up against Salesforce head-on. That would be stupid. Instead, it is trying to nail the social component of business communications. Nimble is an enterprise social platform built around contacts, calendars, and communications (both internal and external). It ties together email with social streams (Twitter, Facebook, LinkedIn) and puts it all into one interconnected database. … A better way to think of Nimble is as a social contact and communications database which ties into other enterprise and social services. Today, it pulls in messages from Gmail, Twitter, LinkedIn and Facebook. With its next release, it will pull integrate with HubSpot (which turns website visitors into sales leads), Infochimps (datasets), and WuFoo (online forms).”

      VB: “CRM systems act as a database of people you have been in contact with. From quick e-mail conversations to full out meetings, this often cloud-based software – the best-known vendor of which is Salesforce.com – is your little black book of sales. But because of how many different ways there are to connect with people, along with how many different people we can reach with the advent of social media, customer relationship management has become extremely messy. – Nimble’s solution takes your e-mail, calendar, social networks, business networks, and a number of other points of connection and aggregates them into its software. But even with all of these integrations, CRM systems are static, one-way streets. That’s where Nimble’s changes start. … With the topic of ‘big data’ floating around, Ferrara wanted to touch on not just what you could do or enter into Nimble, but rather what Nimble could tell you. Currently, Nimble’s system sends out daily e-mails announcing a contact’s birthday, job change, or other tid bits of information. But it will soon add alerts to let you know about possible relationship changes with your contacts.”

      Comparz: “Nimble’s account set-up, contact-importing and profile-building features are largely automatic and at least as easy to use as those of leading competing offerings. The Nimble interface offers fewer configuration options than those of some other offerings, but is clean and easy to navigate. Nimble’s ability to let users post to Facebook, LinkedIn and/or Twitter and to create e-mails from within the same interface offers more flexibility and agility in integrated management of communications and social networks than available from most leading alternatives. … Nimble goes beyond social media management, adding collaboration, sales and marketing features and consolidated communication options not available with other leading alternatives. Those interested in converting social networking contacts into engaged relationships, business or personal, should look closely at Nimble (and keep tabs on promised enhancements such as add-on applications and campaign management features).”

      CRM Idol: “While Nimble is only two years old, it seems like it’s been in the making for the past two decades. The founder, Jon Ferrara, is one of the pioneers of the industry; he was one of the co-founders of Goldmine (contact management application). And that experience, along with his passion for relationship building is at the heart of the company, and the product. … Nimble builds on the valuable experience the core management team obtained while building Goldmine. That experience combined with the organization’s social philosophy has led to a unique application that delivers a nice set of services to SMBs needing to be social and do business. The approach to creating a community of developers and integration partners – as well as relationships with local resellers from the Goldmine days- provides Nimble with an ecosystem most small vendors don’t have at their disposal. Nimble also has the financial resources to compete in the SMB market, which puts them in a great position to succeed in the space – that is unless somebody snaps them up in the near future.

    • Best Website Design 19:01 on 23. August 2012 Permalink | Reply

      As ever, really interesting and also practical piece Social Enterprise Wir sprechen Online..
      Many thanks…

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