Gowalla: Social City Travel Guide
Gowalla evolves to a social city travel guide: check-ins as a commodity, storytelling at heart; http://eicker.at/Gowalla
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Gerrit Eicker
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Gerrit Eicker
Google Acquires Zagat
Zagat got googled: Google acquires Zagat Survey, restaurant ratings and reviews since 1979; http://eicker.at/GoogleZagat
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Gerrit Eicker
Nina and Tim Zagat: “Zagat got googled – We are writing to share the most exciting news in our 32 years in business. Zagat Survey has been acquired by another great company, Google. – From the beginning, Zagat Survey has empowered people by providing a vehicle for them to express their opinions. After spending time with Google senior management discussing our mutual goals, we know they share our belief in user-generated content and our commitment to accuracy and fairness in providing users with the information needed to make smart decisions about where to eat, shop and travel. – It is a testament to the knowledgeable consumers who contribute their opinions that Zagat Survey has become an internationally respected symbol of quality. Their experiences, distilled into numerical ratings and concise, witty, quote-filled reviews, will continue to provide accurate guidance for a wide range of leisure activities.”
Google, Mayer: “I’m thrilled that Google has acquired Zagat. Moving forward, Zagat will be a cornerstone of our local offering – delighting people with their impressive array of reviews, ratings and insights, while enabling people everywhere to find extraordinary (and ordinary) experiences around the corner and around the world. – With Zagat, we gain a world-class team that has more experience in consumer based-surveys, recommendations and reviews than anyone else in the industry. …I’m incredibly excited to collaborate with Zagat to bring the power of Google search and Google Maps to their products and users, and to bring their innovation, trusted reputation and wealth of experience to our users.”
pC: “Google … is expanding its push into local content with its acquisition of Zagat, which started out as a New York City restaurant guide in 1979 and now publishes guides in 13 categories and over 100 cities. It’s good news for Zagat, which unsuccessfully put itself up for sale in January 2008, pulling itself off the market six months later when there were no buyers. … Zagat has tried to develop its mobile business. Its app, which costs $9.99 per year, was one of the founding iPad apps. The company announced a partnership with Foursquare for a ‘foodie’ badge in 2010 and also partnered with Foodspotting to use that company’s data and photos. … In the past, Google has resisted the characterization of itself as a content company, but this is a major push into local content for sure.”
SEL: “This is huge news for Google (capital ‘H’) and for local. Google is a content publisher now and the content that Zagat brings arguably closes the gap between Google Places and Yelp. We’ll have to see the implementation. … Beyond restaurants, Zagat also offers ratings and revenues of entertainment venues, wine and travel. The online version of the site has developed a community as well; so there’s a social networking dimension to this acquisition as well as content that Google is buying. … I spoke with Google’s Marissa Mayer and Tim Zagat. They told me that nothing would change in the near term; Google will continue to publish the guides and maintain the subscription product. I asked if Zagat reviews would be imported into Google Places and Google’s response was non-committal. Of course they will; that’s the point of this transaction: the content.”
RWW: “The Google local apps are still relatively barebones compared to dedicated competitors like Yelp and Foursquare. Even recent additions to Google’s dominant Maps tools haven’t made it to mobile yet. But this acquisition, along with Google’s purchase of The Dealmap last month, reveal Google’s hand in the local recommendations game, and it looks like a flush.”
VB: “The move is a major blow to user-generated reviews website Yelp, which competes with Google Places and Zagat. Google failed to acquire Yelp back in late 2009, with Yelp reportedly walking away from a $550 million deal. Google further distanced itself from Yelp when it removed Yelp’s reviews from Google Places in mid-2010.”
TNW: “I see this as a much more powerful play than just local offerings. This, combined with Google’s purchase of ITA and its hotel reviews puts the company firmly into the travel business, with more offerings than almost anyone else in the business.”
Lowe: “All of the restaurant reviews on Yelp could fill 16,894 Zagat guides, and only 26% of businesses reviewed on Yelp are restaurants. Congrats?“
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Gerrit Eicker
Kindle + Offbeat: the Up to Date Travel Guide
Offbeat Guides offers 500 of the company’s newest travel guides in the Kindle store; http://tr.im/jMVL
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David Sifry
Thanks for the mention! Hope you enjoy the guides as much as we enjoy making them. :-)
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Gerrit Eicker
I’d really like to, but until now Amazon doesn’t offer the Kindle in Germany. You, as a publisher, should also ask them: “Why not?“
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Gerrit Eicker 08:40 on 13. September 2011 Permalink |
ATD: “Gowalla, long-time rival to Foursquare, today announced a new direction for its social location service. The Austin, Texas-based company will attempt to offer a hybrid between a social app and a content guide, focused around local experiences. – Instead of checking in, Gowalla users will now create ‘stories’ when they meet up to hang out together. These are basically group check-ins, as on Facebook where a user can tag multiple friends at a place. After that, any tagged person can contribute photos and other content to the story, capturing it as a communal experience.”
VB: “Check-ins are a bit more of a transactional model, we wanted something that was faster and more connected and saved that memory in a way that I could share with my friends,” Gowalla founder and chief executive Josh Williams (pictured) said. “Our goal is to inspire people to get out.”
GigaOM: “Gowalla, like many other check-in services, has had trouble keeping pace with Foursquare. But the location startup is relaunching its service with an eye toward becoming more of a city travel guide, downplaying the role of check-ins in favor of discovery, travel and storytelling. – The relaunch is an important step for Gowalla, which needs to find a better way to differentiate itself. It had tried to emphasize games early on with virtual goods called items, which could be collected and traded. But it announced last month that it was ending the use of items and was refocusing on its core mission of encouraging people to go out and explore the world.”
Gowalla: “[W]e will be removing Items completely with the next release of Gowalla. While they have been a trademark feature of Gowalla since the beginning – one that our entire team poured much effort and passion into – fewer than half a percent of our active community makes use of them. It now causes more distraction than joy for the vast majority of our community.”
TC: “So will this small pivot work for Gowalla? Well, they’re certainly focusing on the right areas. Check-ins are now a commodity, the real value of location lies in both augmenting personal experiences and providing useful information. Gowalla is trying to find the sweet spot between both. They’re a mobile travel guide and a well-conceived location-based sharing tool. … You can also share all of this data to Facebook and Twitter – and yes, you can still check-in through Gowalla and send it to Foursquare. – The travel aspect is potentially even bigger. While there are a lot of people going after this problem, no one has nailed the mobile travel guide so far. When someone does, it’s going to be massive. Gowalla has a pretty decent shot of doing something unique here because of all the data they’ve been collecting over time.“