Systems of Engagement
The systems of engagement: online communities, crowdsourcing, social CRM, open APIs; http://eicker.at/SocialBusiness
The systems of engagement: online communities, crowdsourcing, social CRM, open APIs; http://eicker.at/SocialBusiness
WEM, Web Engagement Management, may replace ‘CMS‘ for using content to deliver business results in 2011; http://eicker.at/WEM