Siri: Let’s Talk!
Potentially Apple’s Siri changes how we interact with computers entirely: Siri, let’s talk! http://eicker.at/Siri
Tagged: Yelp Toggle Comment Threads | Keyboard Shortcuts
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Gerrit Eicker
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katrce
hi siri
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Gerrit Eicker
Well, she won’t hear you at this place. ;)
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Baby
Hi siri
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Siri
Hello
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Yo Mama
Hi Siri
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Adrianna
Sometimes she has a little attitude
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Doll
Hey siri.
how you doing today.
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bigL
Hi Siri
bigL, 
Doll, 
Adrianna, and 6 others are discussing. 
Gerrit Eicker
Google Acquires Zagat
Zagat got googled: Google acquires Zagat Survey, restaurant ratings and reviews since 1979; http://eicker.at/GoogleZagat
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Gerrit Eicker
Nina and Tim Zagat: “Zagat got googled – We are writing to share the most exciting news in our 32 years in business. Zagat Survey has been acquired by another great company, Google. – From the beginning, Zagat Survey has empowered people by providing a vehicle for them to express their opinions. After spending time with Google senior management discussing our mutual goals, we know they share our belief in user-generated content and our commitment to accuracy and fairness in providing users with the information needed to make smart decisions about where to eat, shop and travel. – It is a testament to the knowledgeable consumers who contribute their opinions that Zagat Survey has become an internationally respected symbol of quality. Their experiences, distilled into numerical ratings and concise, witty, quote-filled reviews, will continue to provide accurate guidance for a wide range of leisure activities.”
Google, Mayer: “I’m thrilled that Google has acquired Zagat. Moving forward, Zagat will be a cornerstone of our local offering – delighting people with their impressive array of reviews, ratings and insights, while enabling people everywhere to find extraordinary (and ordinary) experiences around the corner and around the world. – With Zagat, we gain a world-class team that has more experience in consumer based-surveys, recommendations and reviews than anyone else in the industry. …I’m incredibly excited to collaborate with Zagat to bring the power of Google search and Google Maps to their products and users, and to bring their innovation, trusted reputation and wealth of experience to our users.”
pC: “Google … is expanding its push into local content with its acquisition of Zagat, which started out as a New York City restaurant guide in 1979 and now publishes guides in 13 categories and over 100 cities. It’s good news for Zagat, which unsuccessfully put itself up for sale in January 2008, pulling itself off the market six months later when there were no buyers. … Zagat has tried to develop its mobile business. Its app, which costs $9.99 per year, was one of the founding iPad apps. The company announced a partnership with Foursquare for a ‘foodie’ badge in 2010 and also partnered with Foodspotting to use that company’s data and photos. … In the past, Google has resisted the characterization of itself as a content company, but this is a major push into local content for sure.”
SEL: “This is huge news for Google (capital ‘H’) and for local. Google is a content publisher now and the content that Zagat brings arguably closes the gap between Google Places and Yelp. We’ll have to see the implementation. … Beyond restaurants, Zagat also offers ratings and revenues of entertainment venues, wine and travel. The online version of the site has developed a community as well; so there’s a social networking dimension to this acquisition as well as content that Google is buying. … I spoke with Google’s Marissa Mayer and Tim Zagat. They told me that nothing would change in the near term; Google will continue to publish the guides and maintain the subscription product. I asked if Zagat reviews would be imported into Google Places and Google’s response was non-committal. Of course they will; that’s the point of this transaction: the content.”
RWW: “The Google local apps are still relatively barebones compared to dedicated competitors like Yelp and Foursquare. Even recent additions to Google’s dominant Maps tools haven’t made it to mobile yet. But this acquisition, along with Google’s purchase of The Dealmap last month, reveal Google’s hand in the local recommendations game, and it looks like a flush.”
VB: “The move is a major blow to user-generated reviews website Yelp, which competes with Google Places and Zagat. Google failed to acquire Yelp back in late 2009, with Yelp reportedly walking away from a $550 million deal. Google further distanced itself from Yelp when it removed Yelp’s reviews from Google Places in mid-2010.”
TNW: “I see this as a much more powerful play than just local offerings. This, combined with Google’s purchase of ITA and its hotel reviews puts the company firmly into the travel business, with more offerings than almost anyone else in the business.”
Lowe: “All of the restaurant reviews on Yelp could fill 16,894 Zagat guides, and only 26% of businesses reviewed on Yelp are restaurants. Congrats?“
Gerrit Eicker
Check-in Value!?
Check-in services need to find a way to deliver deep value to people beyond the check-in; http://eicker.at/CheckinValue
Gerrit Eicker
Facebook Questions
Facebook revamps Questions, focuses on answers by friends not strangers. A threat for Quora? http://eicker.at/FacebookQuestions
Gerrit Eicker
Adoption of Online Marketing Services
Local businesses: the adoption of online marketing services; http://eicker.at/2d Chart: http://eicker.at/2e (via @SocialTimes)
Gerrit Eicker
Google Self-promotion
WSJ: Google increasingly is promoting some of its own content over that of rival websites; http://eicker.at/GoogleSelfPromotion
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Gerrit Eicker
WSJ: “The Internet giant is displaying links to its own services – such as local-business information or its Google Health service – above the links to other, non-Google content found by its search engine. … Critics include executives at travel site TripAdvisor.com, health site WebMD.com and local-business reviews sites Yelp.com and Citysearch.com, among others. … The EU received a complaint from a shopping-search site that claimed it and other similar sites saw their traffic drop after Google began promoting its own Product Search service above conventional search results. … The issue isn’t entirely new. The company for several years has used prominent links to services such as Google Finance and Google Maps to boost their popularity, with varying results.”
Google: “When someone searches for a place on Google, we still provide the usual web results linking to great sites; we simply organize those results around places to make it much faster to find what you’re looking for. For example, earlier this year we introduced Place Search to help people make more informed decisions about where to go. Place pages organize results around a particular place to help users find great sources of photos, reviews and essential facts. This makes it much easier to see and compare places and find great sites with local information.”
SEL: “The question of Google’s right to refer traffic to its own sites is once again in the center of policy debate. The European Commission is looking at this issue as part of its larger anti-trust investigation against Google. It’s also a question at the heart of the federal regulatory review of the ITA acquisition. … What are or should be Google’s ‘obligations’ to third party publishers? This is the central question it seems to me. – These are all very difficult issues and become extremely problematic at the level of execution. If regulators start intervening in Google’s ability to control its algorithm and its own SERP it sets a bad precedent and compromises Google’s ability to innovate and maybe even compete over time. … It has also been held by courts that the content of SERPs is an ‘editorial’ arena protected by the First Amendment. So hypothetically Google could only show Google-related results and still be within the law. … Google’s dominance of the market may decline in a few years. I’m not a laissez-faire, free-market lover but the market may take care of itself. Facebook and others are working on ways to discover content that don’t require conventional search-engine usage.”
TC: “Displaying local results this way is a little less in your face, but the end result is the same. In both cases, the main link still goes to the businesses’ own websites, but the Google Places links are also prominent. Either way, the message is clear to local businesses: list your profile in Google Places and you will have a better shot at appearing at the top of the first search results page. – Are these results better for users? It depends on how good are the Google Places listings. Some of them are very good, I will admit. But try any local search and I bet you will consistently get Google Places results, sometimes taking up most of page – not always at the very top, but always as a block. They can’t all be better than results for businesses which don’t happen to have a Google Places listing. Remember, Google Places is still fairly new and developing.“
Gerrit Eicker
Google Place Search Marketing
Shotland: If I were a business focused on local customers, I would be excited about Google Place Search; http://eicker.at/1c
Gerrit Eicker
Facebook Places Deutschland
Facebook Places startet in Deutschland: Werden Check-in-Dienste jetzt massentauglich? http://j.mp/dwDMPq
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Gerrit Eicker
Facebook: “Orte ist eine Facebook-Funktion, mit der du sehen kannst, wo deine Freunde sind, und mit der du anderen deinen physischen Aufenthaltsort mitteilen kannst. Wenn du Orte verwendest, kannst du sehen, ob sich deine Freunde gerade in der Nähe befinden und dann einfach Kontakt mit ihnen aufnehmen. … Du kontrollierst und besitzt alle Informationen, die du auf Facebook teilst, einschließlich der Informationen in der Orte-Anwendung. Du bestimmst, wie und mit wem du diese teilst. Dein Aufenthaltsort wird niemals automatisch mitgeteilt: Und zwar weder beim Verwenden deines Handys noch beim Verwenden der Facebook-Anwendung und auch nicht, wenn du die Orte-Funktion verwendest. Dein Aufenthaltsort wird nur dann mitgeteilt, wenn du diesen in der Orte-Anwendung angibst. Ob und mit wem du teilst, wo du dich befindest, ist deine Entscheidung.”
FAZ: “Facebook-Nutzer können ihren Freunden künftig nicht nur mitteilen, was sie gerade tun, sondern auch wo sie sind. Der Dienst Places, der in Deutschland Facebook-Orte heißt, ermöglicht nun auch den deutschen Nutzern das Einchecken an Orten. Der neue Dienst ortet dabei den Nutzer über Satellitennavigation (GPS). Per ‘Check In’ können die rund 12 Millionen aktiven Nutzer in Deutschland dann ihren aktuellen Aufenthaltsort aus einer Vorschlagsliste umliegender öffentlicher Plätze wie Restaurants oder Geschäfte auswählen oder einen neuen Platz anlegen. Auf diese Weise können Nutzer erfahren, welche Freunde gerade ebenfalls dort sind, oder sie können Kommentare hinterlassen, die vielleicht für spätere Besucher hilfreich sein können. … Der Ortsdienst funktioniert nur, wenn die Nutzer dies ausdrücklich in ihrem Profil einstellen. Die Ortsangaben werden dann nur den Freunden mitgeteilt. Wer von einem anderem Facebook-Nutzer mit eingecheckt werden kann, muss vorher zustimmen. Problematisch ist allerdings die Möglichkeit, auch nicht-öffentliche Plätze anzulegen. Wenn genügend Menschen sich zum Beispiel auf einer Party anmelden, erscheint der Ort als öffentlicher Platz.”
Heise: “Da Facebook aber die Möglichkeit bietet, dass Dritte auch den Aufenthaltsort eines anderen Nutzers preisgeben, sollte man auf derselben Seite ‘Freunde können angeben, dass ich mich an einem Ort befinde’ auf ‘Gesperrt’ setzen. Ein dritter Punkt findet sich auf der Seite ‘Anwendungen, Spiele und Webseiten’. Dort gilt es, unter ‘Informationen, die durch deine Freunde zugänglich sind’, das Häkchen vor ‘Orte, die ich besuche’, zu entfernen. Sonst könnten die Anwendungen von Freunden auf die Ortsinformationen zugreifen.”
NW: “Jeder Ort besitzt eine eigene Profilseite. Einzelhändler, Gastronomen und andere physische Einrichtungen können eine von Nutzern angelegte Orte-Profilseite beanspruchen. Nach einer Verifizierung erhalten sie die Möglichkeit, ihre bestehende Facebook Page mit der Orts-Profilseite zu vereinen. … Betroffen von Facebook-Orte sind unter anderem hiesige Check-In-Services wie friendticker und Qype. Im August erklärte uns friendticker-CEO Florian Resatsch, dass das Berliner Startup Facebook-Orte über die von dem Social Network angebotene API integrieren wolle, sobald es in Deutschland verfügbar sei. – Facebook-Orte ist der bisher bedeutendste Vorstoß eines Webangebots in den primär von jungen, nur bedingt einflussreichen Startups dominierten Markt der ortsabsierten Dienste.“
Gerrit Eicker
Facebook Places: Where We Are
Facebook Places introduces the masses to location-based sharing: Who, What, When, and Now… Where; http://j.mp/c32fU0
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Gerrit Eicker
Facebook: “Starting today, you can immediately tell people about that favorite spot with Facebook Places. You can share where you are and the friends you’re with in real time from your mobile device. … To get started, you’ll need the most recent version of the Facebook application for iPhone. You also can access Places from touch.facebook.com if your mobile browser supports HTML 5 and geolocation. … With Places, you are in control of what you share and the people you share with. You choose whether or not to share your location when you check in at a place. When you check in, you can tag friends who are with you but only if their settings allow it. When you are tagged, you are always notified.”
TC: “‘There was so much to do before we launched this,’ Zuckerberg said with a smile on his face. He said that what they’re focusing on at launch is a solid core. The three main things they’re focusing on is helping people share where they are, helping people see who is around them, and helping people seeing what’s going on. The basics. – When asked about checking-in to watching television shows or the like, Zuckerberg joked, ‘there’s a lot of stuff we’re not doing.'”
RWW: “Facebook may be moving fast, but Zuckerberg and co. are being careful to ease their 500 million users in – making nice with location pioneers Gowalla and Foursquare; emphasizing user benefits, not marketing possibilities; and sharing gooey anecdotes about how Facebook Places creates a living history of the world. … The new Facebook Places is ‘opt-in,’ which in this case means Facebook assumes you want to be part of Places and share your location information with your friends, but not necessarily the whole Internet (we’re working on a ‘How to disable Facebook Places’ post now for those who aren’t ready for the location revolution). … Facebook has introduced this feature in a compelling way to mainstream users who are learning and loving the social web, and it seems destined to be a raging hit. A lot of attractive possibilities open up when users share location data.”
O’Reilly: “Martin May, a founder of location check-in service Brightkite, summed it up with a tweet, ‘So far, FB Places is pretty much ‘been there, done that’…of course at FB size‘. The key feature of Facebook Places is the number of users that are suddenly impacted. Tens of millions of people across the US will now be able to share their location with their friends for the time ever (of course they could have always joined one of the existing services, but they didn’t). Facebook Places in many ways just validated the location check-in space while at the same time they owned it. As Dennis Crowley, the Foursquare founder, has said (and many others) check-in data is a commodity. The value will come in the reviews, ratings and other data that they are able to glean from their users’ behaviors.”
Guardian: “Facebook knows that, and the only thing that matters about adding location data to Facebook profiles is how secure and uncomplicated the privacy settings are. One person’s ‘granularity’ is another person’s ‘complicated’, and Facebook had better hope users can turn privacy up to 11. – I’d argue that of all the features Facebook has launched, and every momentary backlash, this is by far the biggest opportunity for a serious balls up. That’s down to Facebook’s scale of half a billion people, the public’s discomfort with the commercial uses of their data (at least for those who care to think about it) and the uniquely risky implications of location services that go wrong. – If they get it right, on the other hand, it could finally deliver the promise of location-based-services to the mainstream. In technology at least, that’s big news.“
Gerrit Eicker
Google Place Pages: Respond to Reviews
Google adds the possibility to respond to reviews for businesses on Google Place Pages; http://j.mp/cx1tNF
Gerrit Eicker 09:38 on 9. October 2011 Permalink |
Apple: “Siri. Your wish is its command. – Siri on iPhone 4S lets you use your voice to send messages, schedule meetings, place phone calls, and more. Ask Siri to do things just by talking the way you talk. Siri understands what you say, knows what you mean, and even talks back. Siri is so easy to use and does so much, you’ll keep finding more and more ways to use it. … Talk to Siri as you would to a person. Say something like ‘Tell my wife I’m running late.’ ‘Remind me to call the vet.’ ‘Any good burger joints around here?’ And Siri answers you. It does what you say and finds the information you need. And then it hits you. You’re actually having a conversation with your iPhone. … Siri not only understands what you say, it’s smart enough to know what you mean. So when you ask ‘Any good burger joints around here?’ Siri will reply ‘I found a number of burger restaurants near you.’ Then you can say ‘Hmm. How about tacos?’ Siri remembers that you just asked about restaurants, so it will look for Mexican restaurants in the neighborhood. And Siri is proactive, so it will question you until it finds what you’re looking for.”
Wikipedia: “Siri is a personal assistant application for iOS. The application uses natural language processing to answer questions, make recommendations, and perform actions by delegating requests to an expanding set of web services. The iOS app is the first public product by its makers, who are focused on artificial intelligence applications. Siri was acquired by Apple Inc. on April 28, 2010. – Siri’s marketing claims include that Siri adapts to the user’s individual preferences over time and personalizes results, as well as accomplishing tasks such as making dinner reservations and reserving a cab. … Siri was founded in December 2007 by Dag Kittlaus (CEO), Adam Cheyer (VP Engineering), and Tom Gruber (CTO/VP Design), together with Norman Winarsky from SRI’s venture group. … It was announced on October 4, 2011 that Siri will be included with the iPhone 4S. The new version of Siri is deeply integrated into iOS, and offers conversational interaction with many applications, including reminders, weather, stocks, messaging, email, calendar, contacts, notes, music, clocks, web browser, Wolfram Alpha, and maps. Currently, Siri only supports English (US, UK, and Australia), German and French. … Siri is a spin-out from SRI International’s Artificial Intelligence Center, and is an offshoot of the DARPA-funded CALO project, described as perhaps the largest artificial-intelligence project ever launched.”
TC: “The integration with iOS seems to be just as impressive as we’ve been hearing: you can ask it to remind you to call someone before you leave the office, and it’ll automatically create an entry in the Reminders app, complete with a geo-fence just to be sure. You can also ask Siri to read your queued messages to you and make an appointment in the Calendar app. – The worst part so far? Siri indeed seems to require the iPhone 4S’s extra horsepower, because it appears to be a 4S exclusive. The kicker? Siri was originally a run-of-the-mill iPhone app. What a shame. – Siri will be a beta for the time being, as it only supports English, German, and French voice input, but there are more language add-ons and tweaks to come.”
WP: “As rumored, Apple’s doing some all-new voice-control AI stuff in iOS 5. It’s called Siri, which is the name of the app Apple bought for $200 million a couple years ago. … You can also ask Siri to look things up on Wikipedia for you, and Siri can use Wolfram Alpha to do more complicated calculations. Siri’s list of capabilities is near endless, including asking it to play genres of music for you, look up something on maps, or what the weather is. Our favorite question? ‘Siri, who are you?’ Siri responds: ‘I am your humble personal assistant.’ … The bad news? All this great stuff is only available for the iPhone 4S – Apple had to do something to force an upgrade! In all seriousness, some of this AI functionality can be incredibly processor intensive, so Siri might be leaning on the A5 chip quite heavily.”
MLS: “Siri Search, makes use of Yelp’s business ratings, thus this makes instantly makes Yelp a strong local competitor to Google Places. Yelp is now very relevant to your small business rankings. Google Places has been the big dog in local optimization or as I call it, Local Awesomeization… And your places ranking and profile completion has become very important for your local marketing.- Now, Siri, which is a virtual assistant will be able to find you anything you want… and it is using the Yelp Reviews to rank the recommendations. … Nuture your Yelp account now. Claim it, and begin getting good reviews. Local search is a science, and you have to get that information out there.”
GigaOM: “Apple’s intent when it bought Siri was rumored to be building a search engine, though Jobs defused that speculation by saying, ‘We have no plans to go into the search business. We don’t care about it – other people do it well.’ But Jobs also said earlier last year: ‘On a mobile device, search is not where it’s at, not like on the desktop. They’re (consumers are) spending all their time on these apps – they’re using apps to get to data on the internet, not generalized search.‘ – With Siri, Apple doesn’t have to get into the search game if it can use Siri to direct people to the apps, services and information they need. That’s probably not a big money-gainer for Apple, but it could put a hurt on rival Google, which relies on search advertising.”
TUAW: “Curious about the iPhone 4S’s new voice assistant feature? So were we. – [We] tracked down a set of example phrases that the new Siri voice assistant is capable of understanding. It turns out that Siri can handle many categories of voice interaction. – Without further ado, here they are, ordered by interaction category, along with Apple-supplied examples of using each category.”
FC: “Don’t let her dulcet voice and easygoing, eager-to-please manner fool you. Behind Siri, the voice-controlled personal assistant app destined to power Apple’s iPhone 4S, lies the heart of a hardened combat veteran. That’s because the technology was spun out of the Defense Advanced Research Projects Agency (DARPA), the Pentagon’s high-tech research and development arm. … For now it can only respond to simple commands, but the technology underlying it is anything but. The problem with most speech recognition technology has been that it has a hell of a time with all-too human variations in speech – accents, dialects, intonation, enunciation, and slang. Tell it you want to hide under ‘a rock’ and it might tell you about ‘Iraq.’ Like the dream of the paperless office, which the advent of the personal computer was supposed to herald, speech recognition often makes more work than it saves. Siri promises to change all that, and you should thank the wizards at DARPA. While they didn’t create the technology, they incubated it. … I can’t wait to tell that to my Siri-powered iPhone, although I doubt it’ll know how to respond – not yet, anyhow.”
TC: “The most talked about element of … Apple event had to be Siri. The new feature of the iPhone 4S, born out of Apple’s purchase of the company by the same name in 2010, looks amazing. But one thing never mentioned during the keynote was a key piece of technology behind Siri: Nuance. – We first reported that Siri would be a key part of iOS 5 back in March. As we dug deeper, we learned that Apple and Nuance were involved in negotiations to make sure this could be a reality. You see, Siri does not work without Nuance. … So, is Nuance a part of Apple’s implementation of Siri as well? Yes. Though, don’t bother trying to get anyone to admit that. …Nuance is powering Siri. But Apple clearly struck a deal with Nuance which precludes them from talking about it. This is Apple technology, this is not about Nuance, is how I imagine Apple may put it. Apparently, Nuance is happy enough with Apple’s undoubtedly large check for this licensing agreement that they are willing to keep quiet.”
RWW: “Apple finally introduced the availability of the voice-command personal assistant app it paid $200m for today, called Siri. The military spin-off technology was both widely loved and often panned when it was available independently; it was either lovable Skynet or a fish on a bicycle, depending on who you ask. I tended towards thinking it the latter, myself. … But what do I want as a user – on my iPhone? I want Swype! Swype is a keyboard program available on almost every smartphone in the world except the iPhone. … It’s the fastest way to provide input on a mobile device. It’s fabulous and it’s incredible that Swype isn’t on iOS yet. I assume it’s because of Apple’s strict control over interface design and unwillingness to provide options in design. … Time will tell, but I don’t think Siri is going to be a killer app on the iPhone. Will it be used more than the current iPhone voice control? We’ll see.”
TUAW: “Since the iPhone 4S features the same A5 processor as the iPad 2, owners of Apple’s current-gen tablet have wondered if it’s possible that Siri, Apple’s new voice assistant, might be offered on the iPad 2. … Voice Control as it now exists on the iPhone 3GS and iPhone 4 doesn’t function on the iPad or iPad 2, but there’s a reason for that: the existing commands would be essentially useless on those devices. … On the other hand, Siri’s commands would be immensely useful on the iPad. … In fact, we’ve done some digging into Siri and found that most of the actual work of understanding voice commands gets offloaded to external servers. In essence, the iPhone 4S and its built-in processing functions determine what you said, while Apple’s servers translate that into what you meant and send that information back to your iPhone. … For the time being, Siri remains an iPhone 4S exclusive and one we have yet to test for ourselves. We look forward to putting this innovative feature under our interrogation lights once the iPhone 4S is released on October 14.”
Waxy: “In 1987, Apple released this concept video for Knowledge Navigator [the rest of the video is newer, probably circa 1996 or so, but the Knowledge Navigator part is from 1987], a voice-based assistant combined with a touchscreen tablet computer. … Based on the dates mentioned in the Knowledge Navigator video, it takes place on September 16, 2011. The date on the professor’s calendar is September 16, and he’s looking for a 2006 paper written ‘about five years ago,’ setting the year as 2011. – And … at the iPhone keynote, Apple announced Siri, a natural language-based voice assistant, would be built into iOS 5 and a core part of the new iPhone 4S. – So, 24 years ago, Apple predicted a complex natural-language voice assistant built into a touchscreen Apple device, and was less than a month off.“